SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 798687726 customer reviews.
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Contact centre staff member was very helpful and knowledgeable, a very pleasant person to talk to. follow up on quote...
Product Review
Product has all the cover I was looking for plus extras. Reasonable price. Also like fortnightly payment capability.
Service Review
Contact centre staff member was very helpful and knowledgeable, a very pleasant person to talk to. Follow up on quote was very prompt.
Its quite a long process on the phone to set up the insurance, seemed harder than getting car insurance
Product Review
You guys are the cheapest by far
Service Review
Its quite a long process on the phone to set up the insurance, seemed harder than getting car insurance
Top notch. very helpful and friendly
Service Review
Top notch. Very helpful and friendly
Spoke to two staff over the period of a week and the service was excellent. great product knowledge, listened to my...
Product Review
Good options for insurance for our dog.
Service Review
Spoke to two staff over the period of a week and the service was excellent. Great product knowledge, listened to my needs and very helpful.
Very professional.
Product Review
Very competitive quote if not better.
Service Review
Very professional.
Friendly helpful advice.
Product Review
Reasonable price and good cover.
Service Review
Friendly helpful advice.
Service Review
Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more customer friendly way of completing the discussion.
Excellence
Service Review
Excellent service, user friendky, effortless process
Service Review
Very easy service to use.
Service Review
Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done within 15mins over the phone.
Service Review
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring me back in my lunch break, they didn’t then for the next 24 hours my phone kept ringing with all different people. I asked for them to call me on my day off which someone did and I finally could talk and yes I signed up (the guy on the phone) was extremely pushing and I’m 99% sure he has given me false information, now that I have read my policy documents. Even after I had already signed up I still got phone calls from people. The communication within your company is shocking and is very annoying to the customer.
Maddison was very helpful in explaining the policy options.
Service Review
Maddison gave excellent service, which is appreciated! Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance. I would highly recommend !
SPCA Pet Insurance
Product Review
Great choice of plans and payment options. Love that I am helping the SPCA with a portion of my premiums
SPCA Pet Insurance
Product Review
I really wanted to purchase my insurance from SPCA because I knew a portion of fees go back to caring for animals around New Zealand
SPCA Pet Insurance
Product Review
I feel that after discussing my needs with the SPC representative that I was able to pick the correct level of insurance for my needs
SPCA Pet Insurance
Product Review
Still awaiting documents and **** service. Over waiting (been a month and multiple phone calls) will be canceling and going else where.
SPCA Pet Insurance
Product Review
Seems reasonable enough as I said before she’s worth it
SPCA Pet Insurance
Product Review
Easy done on line easy to read and understand