SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 837716765 customer reviews.
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Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence...
Product Review
So far based on our needs the product should meet our needs
Service Review
Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy
Excellent service from your calling team. very informative and helpful
Product Review
Exactlt what I'm after ...
Service Review
Excellent service from your calling team. Very informative and helpful
Robyn was absolutely fabulous to deal with and really explained everything to me. was amazing at calling me back and...
Product Review
Awesome experience so far
Service Review
Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.
Answered all my queries and concerns. i am confident i've chosen the right policy for my new adopted dog. i had an...
Product Review
I don't pay an excess when I make a claim.
Service Review
Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.
The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
Yes, i would most certainly have them insure with you. i am a member and also adopted jess from you people. one...
Product Review
I was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.
Service Review
YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.
Service Review
They explained everything clearly as they could. Answered all my questions so I could understand. Very pleased with their help. So hopefully will have a long term association with SPCA Pet Insurance.
Found the application was definitely easy to fill out and affordable.
Service Review
Application form was user friendly, easy to fill out and affordable. It was completed very quickly and I am very impressed.
Excellent
Service Review
Charlie, the representative on the phone was brilliant. Helpful, frindly, patient and did what she said she would do.
Service Review
Operator dry helpful and understanding
Hassle free
Service Review
Very easy to do online. Very clear as to what the options were. I had a question so I rang and was put through to a lovely customers service lady instantly who helped with my question
Service Review
The service was very good. I was contacted regularly, despite difficulties with being able to get a convenient time I was free. Very patient.
SPCA Pet Insurance
Product Review
Reasonable price and good cover.
SPCA Pet Insurance
Product Review
I was able to insure my older cat and the service was excellent. I also liked the option they have of insuring older animals.
SPCA Pet Insurance
Product Review
Option that suits my personal situation
SPCA Pet Insurance
Product Review
I am hoping the policy will be worth the money, until I make a claim I won't know if the rate should be better or worse.
SPCA Pet Insurance
Product Review
V good service , throughout
SPCA Pet Insurance
Product Review
As I said above but other than that I think Charlie. Was so helpful