Rated /5 from 766668694 Reviews
Read what our customers are saying
推荐大家也使用这个保险
Service Review
推荐大家也使用这个保险
Customer focus to take priority over profit . what a patronizing prompt “good start”!!
Product Review
The delay of 3 weeks for illness and low rate of discount for multiple pets
Service Review
Customer focus to take priority over profit . What a patronizing prompt “good start”!!
Yes the staff were so lovely and helpful. knowing that looking after my pet will help less fortunate pets is beautiful
Service Review
Yes the staff were so lovely and helpful. Knowing that looking after my pet will help less fortunate pets is beautiful
Friendly, informative, welcomed questions and seemed interested
Product Review
Won’t really know until have to use it ( which I hope I don’t)!!
Service Review
Friendly, informative, welcomed questions and seemed interested
The lady explained everything and made sure i understood.
Product Review
I am decided to not take up the offer. I will look it again once our dear pup is neutered. I have to save up for her to be neutered so same as insurance. Thanks
Service Review
The lady explained everything and made sure I understood.
It was very tedious having to have the person phone back and every time identify with date of birth etc. i almost gave...
Product Review
The process and information should be more transparent. Please stop with the insurance gobeldy gook. Should get the PDF with exclusions. Before you purchase not after.
Service Review
It was very tedious having to have the person phone back and every time identify with date of birth etc. I almost gave up as I found the system very childish and almost embarrassing for the person. There has to be a better way.
Service Review
Spent a lot of time clearly explaining the different options on offer so I understood what each one offered. Friendly, patient.
Service Review
They rang me
Very pleasant to deal with and easy to understand Definitely recommend
Service Review
I would definitely recommend them as they are very friendly,easy to understand and good value for money
Easy to sign up but you don't get a quote
Service Review
It was fairly easy to sign up for the insurance and it comprehensive, tho disappointing there wasn't an option to include dental. Also you don't actually get a quote even tho that's what you're filling out a form for. Quotes don't require payment info and don't sign you up straight away for the insurance. You should change the language to "Apply and pay for pet insurance" as there is no quoting.
Mechanistic impersonal
Service Review
Product is ok, but the purchase experience is impersonal and mechanistic, staff sticking to a script
Cost effective and pleasant to deal with
Service Review
The website was clear and easy to navigate although I would have appreciated more 'plain language' explanations of exclusions. Although I wasn't able to complete my insurance purchase online, someone called me the next day and we were able to finish it off. The person I spoke with on the phone was lovely and happy to answer my questions.
SPCA Pet Insurance
Product Review
All round very good service!
SPCA Pet Insurance
Product Review
Very cost effective policies
SPCA Pet Insurance
Product Review
Just what we wanted easy to arrange, names of plans very confusing and misleading though
SPCA Pet Insurance
Product Review
Free three month trial most appreciated
SPCA Pet Insurance
Product Review
Nothing more to add. Easy sign up, we'll see how it pans out.
SPCA Pet Insurance
Product Review
Seems like value for money. I can afford ut on my pension. Peace of mind.