Rated 4.64.64.6/5 from 766668694 Reviews

Read what our customers are saying

推荐大家也使用这个保险

Trusted Customer - 4 years ago

Service Review

推荐大家也使用这个保险

Rated: 5 out of 5

Customer focus to take priority over profit . what a patronizing prompt “good start”!!

Trusted Customer - 4 years ago

Product Review

The delay of 3 weeks for illness and low rate of discount for multiple pets

Service Review

Customer focus to take priority over profit . What a patronizing prompt “good start”!!

Rated: 1 out of 5

Yes the staff were so lovely and helpful. knowing that looking after my pet will help less fortunate pets is beautiful

Cody Milne - 4 years ago

Service Review

Yes the staff were so lovely and helpful. Knowing that looking after my pet will help less fortunate pets is beautiful

Rated: 5 out of 5

Friendly, informative, welcomed questions and seemed interested

Trusted Customer - 4 years ago

Product Review

Won’t really know until have to use it ( which I hope I don’t)!!

Service Review

Friendly, informative, welcomed questions and seemed interested

Rated: 5 out of 5

The lady explained everything and made sure i understood.

Trusted Customer - 4 years ago

Product Review

I am decided to not take up the offer. I will look it again once our dear pup is neutered. I have to save up for her to be neutered so same as insurance. Thanks

Service Review

The lady explained everything and made sure I understood.

Rated: 5 out of 5

It was very tedious having to have the person phone back and every time identify with date of birth etc. i almost gave...

Trusted Customer - 4 years ago

Product Review

The process and information should be more transparent. Please stop with the insurance gobeldy gook. Should get the PDF with exclusions. Before you purchase not after.

Service Review

It was very tedious having to have the person phone back and every time identify with date of birth etc. I almost gave up as I found the system very childish and almost embarrassing for the person. There has to be a better way.

Rated: 3.5 out of 5
Pauline Ryan - 4 years ago

Service Review

Spent a lot of time clearly explaining the different options on offer so I understood what each one offered. Friendly, patient.

Rated: 5 out of 5
Jim Cameron - 4 years ago

Service Review

They rang me

Rated: 4 out of 5

Very pleasant to deal with and easy to understand Definitely recommend

Susan Scott - 4 years ago

Service Review

I would definitely recommend them as they are very friendly,easy to understand and good value for money

Rated: 5 out of 5

Easy to sign up but you don't get a quote

Trusted Customer - 4 years ago

Service Review

It was fairly easy to sign up for the insurance and it comprehensive, tho disappointing there wasn't an option to include dental. Also you don't actually get a quote even tho that's what you're filling out a form for. Quotes don't require payment info and don't sign you up straight away for the insurance. You should change the language to "Apply and pay for pet insurance" as there is no quoting.

Rated: 4 out of 5

Mechanistic impersonal

Trusted Customer - 4 years ago

Service Review

Product is ok, but the purchase experience is impersonal and mechanistic, staff sticking to a script

Rated: 3 out of 5

Cost effective and pleasant to deal with

Amanda - 4 years ago

Service Review

The website was clear and easy to navigate although I would have appreciated more 'plain language' explanations of exclusions. Although I wasn't able to complete my insurance purchase online, someone called me the next day and we were able to finish it off. The person I spoke with on the phone was lovely and happy to answer my questions.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

All round very good service!

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Very cost effective policies

Rated: 5 out of 5

SPCA Pet Insurance

Glenn Peat - 4 years ago

Product Review

Just what we wanted easy to arrange, names of plans very confusing and misleading though

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Free three month trial most appreciated

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Nothing more to add. Easy sign up, we'll see how it pans out.

Rated: 4 out of 5

SPCA Pet Insurance

Sandi SHACKLETON - 4 years ago

Product Review

Seems like value for money. I can afford ut on my pension. Peace of mind.

Rated: 5 out of 5

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