SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 683611611 customer reviews.
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I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their...
Product Review
I use and recommend spca pet insurance as they’re reliable on pay outs if needed and are not breed exclusive eg, they do have inclusive policies which other providers do not like potential breed issues such as brachial issues in bulldogs etc pricing is steep but you care for your animals as your children so that’d be my only thing that I’m slightly indifferent about
Service Review
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their policy plans pricing is a tad high but as my fur child money is irrelevant she gets the best I find the portal very useable and quick pay outs helpful and they tell me some of the funds I pay go towards other sweethearts in spca care
Phone service rep was excellent
Product Review
Telephone response and support was fabulous. Thank you. The automatic Confirmation email response sent after purchase but before policy-start was sent with five empty attachments was appalling. Gmail correctly assumed these ‘no name’ attachments it was spamming. Thereby putting g at risk all further emails from your domain as automatic spam. Please fix your UX. It’s unacceptable in 2025.
Service Review
Phone service rep was excellent
Excellent
Product Review
Easy as I like easy
Service Review
Excellent
Your staff need more training. if policy contains incorrect information, should be corrected immediately and of course...
Product Review
Info data was incorrect on the policy: gender and payment date. Called the customer service representative. Hard to understand what she said. Need to listen to the client's inquiry more carefully and reply to the questions. Needed to make her understand what are inquiries and the incorrect information must be updated. Once corrected, the new policy should be sent to me again. This is a basic procedure, but she failed. I had to remind her this to her.... Very disappointed.
Service Review
Your staff need more training. If policy contains incorrect information, should be corrected immediately and of course re-send the updated policy to the client. With this quality at just joining the insurance, what will happen in case of claiming.... Big concern...
Great information
Product Review
Very helpful
Service Review
Great information
Best customer service i have received in a long time. staff are friendly and patient when asking questions. very...
Product Review
Best customer service I have received in a long time. Staff are friendly and patient when asking questions. Very helpful and informative. Made my decision much easier.
10/10 will not go elsewhere
Service Review
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their policy plans pricing is a tad high but as my fur child money is irrelevant she gets the best I find the portal very useable and quick pay outs helpful and they tell me some of the funds I pay go towards other sweethearts in spca care
Puppy insurance
Service Review
Phone service rep was excellent
Service Review
Excellent
Staff needs more training.
Service Review
Your staff need more training. If policy contains incorrect information, should be corrected immediately and of course re-send the updated policy to the client. With this quality at just joining the insurance, what will happen in case of claiming.... Big concern...
Great pet insurance
Service Review
Great information
Extremely professional open & honest 200 percent out of 100. Thank you SPCA
Service Review
Loops had said that on 1st page. Can't fault her in anyway ( see prior page)
SPCA Pet Insurance
Product Review
I use and recommend spca pet insurance as they’re reliable on pay outs if needed and are not breed exclusive eg, they do have inclusive policies which other providers do not like potential breed issues such as brachial issues in bulldogs etc pricing is steep but you care for your animals as your children so that’d be my only thing that I’m slightly indifferent about
SPCA Pet Insurance
Product Review
Telephone response and support was fabulous. Thank you. The automatic Confirmation email response sent after purchase but before policy-start was sent with five empty attachments was appalling. Gmail correctly assumed these ‘no name’ attachments it was spamming. Thereby putting g at risk all further emails from your domain as automatic spam. Please fix your UX. It’s unacceptable in 2025.
SPCA Pet Insurance
Product Review
Easy as I like easy
SPCA Pet Insurance
Product Review
Info data was incorrect on the policy: gender and payment date. Called the customer service representative. Hard to understand what she said. Need to listen to the client's inquiry more carefully and reply to the questions. Needed to make her understand what are inquiries and the incorrect information must be updated. Once corrected, the new policy should be sent to me again. This is a basic procedure, but she failed. I had to remind her this to her.... Very disappointed.
SPCA Pet Insurance
Product Review
Very helpful
SPCA Pet Insurance
Product Review
Best customer service I have received in a long time. Staff are friendly and patient when asking questions. Very helpful and informative. Made my decision much easier.