SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 822706750 customer reviews.
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It was all online - no service provided
Service Review
It was all online - no service provided
Excellent and informative
Product Review
Very responsible and thorough. The guy I spoke to was amazing - well done to him! Best customer service in a long time
Service Review
Excellent and informative
I spoke to danielle (i think?) and she was great! the whole interaction was super easy and straightforward and she was...
Product Review
From requesting a quote to completing the purchase was really quick and easy.
Service Review
I spoke to Danielle (I think?) and she was great! The whole interaction was super easy and straightforward and she was very helpful :)
Already submitted
Product Review
Processing the application for Insurance over the phone was handled extremely well by Devlin. His attention to detail and efficiency was very commendable. Informative and friendly too! The activating of the promotional discount could have been a bit more user friendly (wasn't as clear as it could have been). Also, while I understand the reading out of the confirmation declaration is somewhat essential, it is way too long and quite an endurance test to try and listen to (let alone remember) - only to be asked to give a verbal 'yes' or 'no'. Perhaps simply suggesting a review by the applicant first (they'll end up reading them in detail later when they either download the pdf of conditions or have them sent to them?), before getting a verbal declaration, might be an option?? Anyway - I'm probably splitting hairs sorry! Overall, I'm extremely happy with the service I received from Devlin and with our new SPCA insurance policy for our puppy!! Well done!! :-)
Service Review
Already submitted
While the policy is fine, the process was way harder than it need be. a "quote" is not a quote, because the premium...
Product Review
While the policy is fine, the process was way harder than it need be. A "quote" is not a quote, because the premium changes daily, you can't accept a quote the following dau, when you call the call centre, it seems you need to get back to the initial agent, all way too much trouble.
Service Review
It was all online - no service provided
So easy!
Service Review
Excellent and informative
Service Review
I spoke to Danielle (I think?) and she was great! The whole interaction was super easy and straightforward and she was very helpful :)
Excellent Service!!!
Service Review
Already submitted
Henry vert helpful assistant.
Service Review
Very good
So easy to setup
Service Review
Done online, very easy to follow and complete. Very quick response of acceptance. Well done. An excellent customer experience.
SPCA Pet Insurance
Product Review
Very responsible and thorough. The guy I spoke to was amazing - well done to him! Best customer service in a long time
SPCA Pet Insurance
Product Review
From requesting a quote to completing the purchase was really quick and easy.
SPCA Pet Insurance
Product Review
Processing the application for Insurance over the phone was handled extremely well by Devlin. His attention to detail and efficiency was very commendable. Informative and friendly too! The activating of the promotional discount could have been a bit more user friendly (wasn't as clear as it could have been). Also, while I understand the reading out of the confirmation declaration is somewhat essential, it is way too long and quite an endurance test to try and listen to (let alone remember) - only to be asked to give a verbal 'yes' or 'no'. Perhaps simply suggesting a review by the applicant first (they'll end up reading them in detail later when they either download the pdf of conditions or have them sent to them?), before getting a verbal declaration, might be an option?? Anyway - I'm probably splitting hairs sorry! Overall, I'm extremely happy with the service I received from Devlin and with our new SPCA insurance policy for our puppy!! Well done!! :-)
SPCA Pet Insurance
Product Review
While the policy is fine, the process was way harder than it need be. A "quote" is not a quote, because the premium changes daily, you can't accept a quote the following dau, when you call the call centre, it seems you need to get back to the initial agent, all way too much trouble.