SPCA Pet Insurance Reviews
929292% of our customers are pleased with our products and services out of 758662686 customer reviews.
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Very quick and easy
Product Review
Very easy and reassuring that my cat can get treatment. More can be spent by this option now
Service Review
Very quick and easy
Everything was great easy online purchase very friendly to talk to i looked at quite a few insurance company's before i...
Product Review
Everything was great easy online purchase very friendly to talk to I looked at quite a few insurance company's before I chose SPCA so five stars to the SPCA
Your staff need more training. if policy contains incorrect information, should be corrected immediately and of course...
Product Review
Info data was incorrect on the policy: gender and payment date. Called the customer service representative. Hard to understand what she said. Need to listen to the client's inquiry more carefully and reply to the questions. Needed to make her understand what are inquiries and the incorrect information must be updated. Once corrected, the new policy should be sent to me again. This is a basic procedure, but she failed. I had to remind her this to her.... Very disappointed.
Service Review
Your staff need more training. If policy contains incorrect information, should be corrected immediately and of course re-send the updated policy to the client. With this quality at just joining the insurance, what will happen in case of claiming.... Big concern...
Easy to deal with, simple process to make a claim. i have never had an issue
Product Review
Have used SPCA pet insurance previously and it was such an easy and positive experience that I have purchased again. Easy to submit claims and easy to retrieve a quote.
Service Review
Easy to deal with, simple process to make a claim. I have never had an issue
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their...
Product Review
I use and recommend spca pet insurance as they’re reliable on pay outs if needed and are not breed exclusive eg, they do have inclusive policies which other providers do not like potential breed issues such as brachial issues in bulldogs etc pricing is steep but you care for your animals as your children so that’d be my only thing that I’m slightly indifferent about
Service Review
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their policy plans pricing is a tad high but as my fur child money is irrelevant she gets the best I find the portal very useable and quick pay outs helpful and they tell me some of the funds I pay go towards other sweethearts in spca care
Phone service rep was excellent
Product Review
Telephone response and support was fabulous. Thank you. The automatic Confirmation email response sent after purchase but before policy-start was sent with five empty attachments was appalling. Gmail correctly assumed these ‘no name’ attachments it was spamming. Thereby putting g at risk all further emails from your domain as automatic spam. Please fix your UX. It’s unacceptable in 2025.
Service Review
Phone service rep was excellent
Great service
Service Review
Great service , it was quick and easy to set up over the phone.
New to SPCA
Service Review
I am new and have but like what I see for my dog's coverage
SPCA Insurance looks after your pet and also helps animals in need.
Service Review
Very thorough and helpful in explaining different types of cover, patient with my questions. Allowed me the requested time to look over the various levels of cover, so that I was able to select the most suitable option for my pet. It was also explained to me that part of my payment will go to the SPCA to help other animals in need. As an SPCA Guardian, I am very happy about this fact.
Clear, easy application process and generous pet cover
Service Review
Quick, clear policy content details for each option. Very easy to use the online application.
Service Review
Top notch and was easy to compare quotes . Was keen to tie up with SPCA as the work you carry out resonates well with us .
Awesome experience!
Service Review
Very thorough, friendly and totally made sure I understood everything.
SPCA Pet Insurance
Product Review
Very easy and reassuring that my cat can get treatment. More can be spent by this option now
SPCA Pet Insurance
Product Review
Everything was great easy online purchase very friendly to talk to I looked at quite a few insurance company's before I chose SPCA so five stars to the SPCA
SPCA Pet Insurance
Product Review
Info data was incorrect on the policy: gender and payment date. Called the customer service representative. Hard to understand what she said. Need to listen to the client's inquiry more carefully and reply to the questions. Needed to make her understand what are inquiries and the incorrect information must be updated. Once corrected, the new policy should be sent to me again. This is a basic procedure, but she failed. I had to remind her this to her.... Very disappointed.
SPCA Pet Insurance
Product Review
Have used SPCA pet insurance previously and it was such an easy and positive experience that I have purchased again. Easy to submit claims and easy to retrieve a quote.
SPCA Pet Insurance
Product Review
I use and recommend spca pet insurance as they’re reliable on pay outs if needed and are not breed exclusive eg, they do have inclusive policies which other providers do not like potential breed issues such as brachial issues in bulldogs etc pricing is steep but you care for your animals as your children so that’d be my only thing that I’m slightly indifferent about
SPCA Pet Insurance
Product Review
Telephone response and support was fabulous. Thank you. The automatic Confirmation email response sent after purchase but before policy-start was sent with five empty attachments was appalling. Gmail correctly assumed these ‘no name’ attachments it was spamming. Thereby putting g at risk all further emails from your domain as automatic spam. Please fix your UX. It’s unacceptable in 2025.