SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 797686725 customer reviews.
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Great easy
Product Review
Looks like it will be a great plan easy to get sorted, great comunication
Service Review
great easy
As i said earlier the service i received from the young lady on the phone was excellent,. we couldn't have made the...
Product Review
The Lady I spoke with over the phone was very informative and explained herself with information pertaining to which level of insurance we would need for our puppy. She was patient and listened to our responses to make sure we understood what she was saying, so that we could choose the best decisions for our puppy.
Service Review
As I said earlier the service I received from the young lady on the phone was excellent,. We couldn't have made the best decision for our puppy if it wasn't for the young lady on the phone.
The way exclusions work was not made clear. other companies have them written on the policy, whereas spca just do them...
Product Review
The range of products I think is great and the fact they have higher limits and a higher age limit for dogs is great.
Service Review
The way exclusions work was not made clear. Other companies have them written on the policy, whereas SPCA just do them on a claim by claim basis - so you make a claim and then assuming not a preexisting condition all is well. this is much easier, and I think they include more as a result, but for some it will feel slightly odd as they are not totally clear what is and is not going to be excluded - if they had a specific issue for example. When I rang, the person on the phone had no concept of what I was trying to ask about. Not a fan that they automatically call you if you put in a quote. I find that really annoying. I did one for a friend just to compare, and sure enough I got a call for that. I guess I should have used a fake phone number, but the systems could match phone numbers to see if the person has already bought a policy. I did several quotes before I bought which I am sure is not uncommon.
Good to have a person to talk to directly. the rates and cover was well explained in a friendly manner.
Product Review
Although I renamed my cat companion. She cared for by her foster parent so very well. Coco has adjusted to her new home very quickly. Coco is very affectionate, active and curious. It was hard to pick just one cat. All the animals in the shelter seemed healthy and well cared for and the staff dedicated to the animals' welfare. The bonus of having Coco first vaccinations and de sexing already done meant we could get straight down to loving our new family member.
Service Review
good to have a person to talk to directly. The rates and cover was well explained in a friendly manner.
Aubrielle, who i spoke to was amazing. she's very friendly and made it very easy to deal with.
Product Review
Very helpful and very friendly staff when I was dealing with them over the phone.
Service Review
Aubrielle, who I spoke to was amazing. She's very friendly and made it very easy to deal with.
Recommend
Service Review
Great service, clear information and easy set up
Service Review
Very quick and easy
Great experience. Very easy to deal with.
Service Review
Easy to deal with, simple process to make a claim. I have never had an issue
10/10 will not go elsewhere
Service Review
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their policy plans pricing is a tad high but as my fur child money is irrelevant she gets the best I find the portal very useable and quick pay outs helpful and they tell me some of the funds I pay go towards other sweethearts in spca care
Puppy insurance
Service Review
Phone service rep was excellent
Service Review
Excellent
SPCA Pet Insurance
Product Review
Looks like it will be a great plan easy to get sorted, great comunication
SPCA Pet Insurance
Product Review
The Lady I spoke with over the phone was very informative and explained herself with information pertaining to which level of insurance we would need for our puppy. She was patient and listened to our responses to make sure we understood what she was saying, so that we could choose the best decisions for our puppy.
SPCA Pet Insurance
Product Review
The range of products I think is great and the fact they have higher limits and a higher age limit for dogs is great.
SPCA Pet Insurance
Product Review
Although I renamed my cat companion. She cared for by her foster parent so very well. Coco has adjusted to her new home very quickly. Coco is very affectionate, active and curious. It was hard to pick just one cat. All the animals in the shelter seemed healthy and well cared for and the staff dedicated to the animals' welfare. The bonus of having Coco first vaccinations and de sexing already done meant we could get straight down to loving our new family member.
SPCA Pet Insurance
Product Review
Very helpful and very friendly staff when I was dealing with them over the phone.