Rated 4.64.64.5/5 from 819704747 Reviews

Read what our customers are saying

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being...

Trusted Customer - 2 years ago

Product Review

Hopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our choice of insurance providers.

Service Review

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

Rated: 5 out of 5

Person who rang to talk to me was informative and helpful

Kimberley Fatt - 2 years ago

Product Review

It was easy Person on the phone was informative Good value

Service Review

Person who rang to talk to me was informative and helpful

Rated: 5 out of 5
Ronald Harvey - 2 years ago
Rated: 5 out of 5

It was lovely to deal with your consultant. everything was explained in a very clear and professional manner. thank...

Odette Viljoen - 2 years ago

Product Review

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Service Review

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Rated: 5 out of 5

As i already said, the telephone conversation took far too long. all that was required was for me to read the terms and...

Trusted Customer - 2 years ago

Product Review

I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.

Service Review

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

Rated: 3.5 out of 5
Trusted Customer - 2 years ago
Rated: 4 out of 5

Great customer service

Georgia Walklin - 3 years ago

Service Review

Very professional customer service from Peter. He started a policy over the phone for me for my cat. Went through everything thoroughly, was happy with the outcome.

Rated: 5 out of 5

Excellent Customer Service

Michael Ocego - 3 years ago

Service Review

Both email and phone communication was excellent. product offered seems to be exactly what we need and brings a certain amount of peace of mind.

Rated: 5 out of 5

Smooth Process

Trusted Customer - 3 years ago

Service Review

Process was smooth. All information required to make a decision was available.

Rated: 5 out of 5

Positive Experience!

Holly Mckenna - 3 years ago

Service Review

Fantastic customer service, super friendly and really helpful and sympathetic to my pets’ circumstances. Affordable prices and wonderful to deal with.

Rated: 5 out of 5

Good value

Trusted Customer - 3 years ago

Service Review

Easy app to follow competitive pricing

Rated: 5 out of 5

Excellent service

Sheila Smith - 3 years ago

Service Review

Excellent service by Peter, very patient and informative. The bonus 3 free months is a great. Thank you.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

Hopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our choice of insurance providers.

Rated: 5 out of 5

SPCA Pet Insurance

Kimberley Fatt - 2 years ago

Product Review

It was easy Person on the phone was informative Good value

Rated: 5 out of 5
Ronald Harvey - 2 years ago
Rated: 5 out of 5

SPCA Pet Insurance

Odette Viljoen - 2 years ago

Product Review

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.

Rated: 4 out of 5
Trusted Customer - 2 years ago
Rated: 4 out of 5

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