Rated 4.64.64.5/5 from 798687726 Reviews

Read what our customers are saying

Robyn was absolutely fabulous to deal with and really explained everything to me. was amazing at calling me back and...

Hazel Mccaughan - 4 years ago

Product Review

Awesome experience so far

Service Review

Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.

Rated: 5 out of 5

Answered all my queries and concerns. i am confident i've chosen the right policy for my new adopted dog. i had an...

Trusted Customer - 4 years ago

Product Review

I don't pay an excess when I make a claim.

Service Review

Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.

Rated: 4.5 out of 5

The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...

Mahia - 4 years ago

Service Review

The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏

Rated: 5 out of 5

Yes, i would most certainly have them insure with you. i am a member and also adopted jess from you people. one...

Patricia Gray - 4 years ago

Product Review

I was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.

Service Review

YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.

Rated: 5 out of 5

Excellent communication and friendly staff, answered all the questions i had and sent quotes for the packages available...

Paula Tupe - 4 years ago

Product Review

Quick and easy to complete with everything being done over the phone and all the insurance details emailed.

Service Review

Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.

Rated: 5 out of 5

Everything was explained and options offered through the phone conversation, and the fact i’m helping others through...

Trusted Customer - 4 years ago

Product Review

My furry friend is very important to me and healthy living is very important and help when sick top priority for him and myself

Service Review

Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.

Rated: 4 out of 5
Trusted Customer - 4 years ago

Service Review

Extremely well priced. Knowledgeable staff. Easy to set up.

Rated: 5 out of 5

Excellent product excellent service

Hewadewage Fernando - 4 years ago

Service Review

Andrew was excellent had very good product knowledge friendly polite answered all my questions never was in a rush to close the sale

Rated: 5 out of 5

Easy to use

Trusted Customer - 4 years ago

Service Review

Easy to use Good price and plans

Rated: 4 out of 5
Surjit Anderson - 4 years ago

Service Review

Excellent and knowledgeable

Rated: 5 out of 5

Extremely helpful and clear with detail

Trusted Customer - 4 years ago

Service Review

I would recommend dealing with them again. So helpful with what we needed, what would be best for our pup and was very clear with all details of the guidelines.

Rated: 5 out of 5
Sandra Johnston - 4 years ago

Service Review

Easy to fill in forms, quick and without hassle.

Rated: 5 out of 5

SPCA Pet Insurance

Nadia Cairns - 4 years ago

Product Review

Option that suits my personal situation

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I am hoping the policy will be worth the money, until I make a claim I won't know if the rate should be better or worse.

Rated: 4 out of 5

SPCA Pet Insurance

Talei Williams - 4 years ago

Product Review

V good service , throughout

Rated: 5 out of 5

SPCA Pet Insurance

Patricia West - 4 years ago

Product Review

As I said above but other than that I think Charlie. Was so helpful

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Great service from knowledgeable staff member

Rated: 5 out of 5

SPCA Pet Insurance

Leonie Auld - 4 years ago

Product Review

SPCA best plans, prices and communication around. I have peace of mind to look after Turbo and to not avoid going to the vet due to cost. I also know some of my premium go to the SPCA to help other animals in need.

Rated: 5 out of 5

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