Rated 4.64.64.5/5 from 641585570 Reviews

Read what our customers are saying

Great service, it was super easy to get information on what type of insurance cover i wanted. the woman on the phone...

Trusted Customer - 4 years ago

Product Review

Covers all areas of insurance and vet fees are subsidized.

Service Review

Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done within 15mins over the phone.

Rated: 5 out of 5

I did an online inquiry and got a phone call within 2mins which i didn’t request, i was at work and my phone just kept...

Jackie Ngawhika - 3 years ago

Product Review

I’m am yet to decide if this is the one for my pet, as the guy on the phone said I am covered for everything but when I got my policy documents I can see he is wrong.

Service Review

I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring me back in my lunch break, they didn’t then for the next 24 hours my phone kept ringing with all different people. I asked for them to call me on my day off which someone did and I finally could talk and yes I signed up (the guy on the phone) was extremely pushing and I’m 99% sure he has given me false information, now that I have read my policy documents. Even after I had already signed up I still got phone calls from people. The communication within your company is shocking and is very annoying to the customer.

Rated: 3 out of 5

Maddison gave excellent service, which is appreciated! thank you, maddison! she explained the options very clearly and...

Kathleen Andersen - 4 years ago

Product Review

Good options and service.

Service Review

Maddison gave excellent service, which is appreciated! Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance. I would highly recommend !

Rated: 5 out of 5

Everythin was explained in simple to understan terms no technical hard was easy good customer service representative

Stuart Cochrane - 4 years ago

Product Review

Great Customer Service Representative explaind eberything in plain English-speaking was totally satisfied

Service Review

Everythin was explained in simple to understan terms no technical hard was easy Good customer service representative

Rated: 5 out of 5

We recently adopted a kitten from the spca, and was introduced to spca pet insurance through the adoption process....

Tiffany - 4 years ago

Product Review

Clear to understand information. Competitive pricing. Quick signup process. Ability to call a customer service team of people for any additional questions.

Service Review

We recently adopted a kitten from the SPCA, and was introduced to SPCA pet insurance through the adoption process. Information provided was helpful especially comparing different plan options for insurance available in a clear and concise manner. Competitive pricing of insurance was also great, compared to others in the market. Signup through a QR code was fast to get a quote and to progress the transaction. A delightful surprise is that with adoptions through the SPCA the first 3 months of insurance is free. I am glad to support SPCA Pet Insurance.

Rated: 5 out of 5

Explained policies very clearly and was very helpful and easy to understand

Jon Simcock - 4 years ago

Product Review

A good policy that suits my personal needs

Service Review

Explained policies very clearly and was very helpful and easy to understand

Rated: 4.5 out of 5

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