Rated 4.64.64.5/5 from 706627632 Reviews

Read what our customers are saying

The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything...

Trusted Customer - 4 years ago

Product Review

I really wanted to purchase my insurance from SPCA because I knew a portion of fees go back to caring for animals around New Zealand

Service Review

The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions

Rated: 4.5 out of 5

When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three...

Janet Ingham - 4 years ago

Product Review

I feel that after discussing my needs with the SPC representative that I was able to pick the correct level of insurance for my needs

Service Review

When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the correct level of cover required

Rated: 5 out of 5

No policy documents arrived, no customer service, no returned phone when asking for said documents. i will be...

Trusted Customer - 4 years ago

Product Review

Still awaiting documents and **** service. Over waiting (been a month and multiple phone calls) will be canceling and going else where.

Service Review

No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't help with anything else. Extremely frustrating and disappointing.

Rated: 1 out of 5

My little dog needs all the protection she can have she’s worth it

Trusted Customer - 4 years ago

Product Review

Seems reasonable enough as I said before she’s worth it

Service Review

My little dog needs all the protection she can have she’s worth it

Rated: 5 out of 5

Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. how you improve this must be up...

Penny Colombatti - 4 years ago

Service Review

Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a veterinary check as you do for cruciate ligament. Thank

Rated: 1 out of 5

Great but with adopting a pet u need insurance but i have not received my 3mnthz free

Renee Goodall - 4 years ago

Product Review

Easy done on line easy to read and understand

Service Review

Great but with adopting a pet u need insurance but I have not received my 3mnthz free

Rated: 4.5 out of 5

Great svs and communication

Trusted Customer - 4 years ago

Service Review

Great service

Rated: 5 out of 5
Misha Kumar - 4 years ago

Service Review

Very thorough & willing to talk you through all options. Also supports the spca which I love.

Rated: 5 out of 5

Excellent service

Trusted Customer - 4 years ago

Service Review

The person I spoke with was excellent, she explained things very well. It was a painless experience and i received all the paperwork promptly.

Rated: 5 out of 5

Customer Service skills Superb

Trusted Customer - 4 years ago

Service Review

Excellent service. Charlie was professional and answered my questions without hesitation. She was clear and well informed but most importantly, she was welcoming with a calm, lovely voice.

Rated: 5 out of 5
Judith Nicoll - 4 years ago

Service Review

friendly polite and helpful staff member, helped me make the choice of plan i needed, and her patience while i took a couple of days to decide

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

The lady on the phone was very nice pleasant was very helpful gave me all the info i needed ask me if i need more info .checked to see i understand what was requied of me .and how my cats were. Very awesome to speak to .said if i neede anything to just ring .so i had a great experience. 👍

Rated: 5 out of 5

SPCA Pet Insurance

Tiffany - 4 years ago

Product Review

Clear to understand information. Competitive pricing. Quick signup process. Ability to call a customer service team of people for any additional questions.

Rated: 5 out of 5

SPCA Pet Insurance

Jon Simcock - 4 years ago

Product Review

A good policy that suits my personal needs

Rated: 4 out of 5

SPCA Pet Insurance

Cathryn Aitken - 4 years ago

Product Review

Due to the age of my Border Collie cross, I purchased the best cover for her, not as she's ill but as a just in case reassurance for myself and my fiance.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Good value for money and options to suit your pets needs and your financial position

Rated: 5 out of 5

SPCA Pet Insurance

Kim Rosengrave-Lloyd - 4 years ago

Product Review

Pet Insurance is expensive but provides peace of mind.

Rated: 4 out of 5

SPCA Pet Insurance

Charlton Mathys - 4 years ago

Product Review

It's affordable and reliable

Rated: 5 out of 5

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