SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 819704747 customer reviews.
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Rated /5 from 819704747 Reviews
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I think it would have taken me much less time to look into each tier of insurance myself, online. the call was 30...
Product Review
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Service Review
I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.
Very quick, efficient service, easy to apply on-line
Product Review
A good policy to have for Peace of Mind
Service Review
Very quick, efficient service, easy to apply on-line
The staff explained everything in detail.
Product Review
I didn’t realise SPCA insurance is more suitable than other products from other organisations.
Service Review
The staff explained everything in detail.
While i cannot rate the actual insurance as i never had to use it due to very shirt nature of how long i had it, i can...
Product Review
I haven't given 3 as it is average and should not change the overall rating negative or positive as I can not rate it having it used it due the short nature of being on the policy. (Less than 6 hours)
Service Review
While I cannot rate the actual insurance as I never had to use it due to very shirt nature of how long i had it, I can rate my experience with the agents of the phone. It was terrible. They were both very nice. But I felt peddled, I filled in a quote simply to get an idea then 20 minutes later I was called without asking. When talking to both I felt I was being pushed jnto making the decision then and there and while trying to cancel because I didn't want to make that decision then and there I felt like I was being guilted and pushed to stay. The whole experince made feel like a terrible person for not insuring my two girls, and slimy for doing it just because I was to anxious and felt to pushed to say no. I will always support SPCA and always be a part of and work within SPCA but this was not SPCA and did not feel like it. It felt corprate and business, not caring and protective
The sales rep was polite and patient. i appreciated his help.
Product Review
I haven’t had the insurance long enough to have an opinion.
Service Review
The sales rep was polite and patient. I appreciated his help.
Excellent information from the online portal & the customer services representative that i spoke too
Product Review
This is our first time purchasing pet insurance, we were very happy with the cover offered in each category
Service Review
Excellent information from the online portal & the customer services representative that I spoke too
Amazing service
Service Review
The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions
Fabulous service, would definitely recommend SPCA insurance to everyone wh
Service Review
When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the correct level of cover required
DO NOT RECOMMEND!
Service Review
No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't help with anything else. Extremely frustrating and disappointing.
Service Review
My little dog needs all the protection she can have she’s worth it
Far too convoluted. An exhausting process for small healthy 3 mth old kitty
Service Review
Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a veterinary check as you do for cruciate ligament. Thank
Well I adopted a cat from SPCA said I Would get 3month free with my policy
Service Review
Great but with adopting a pet u need insurance but I have not received my 3mnthz free
SPCA Pet Insurance
Product Review
Great process online simple and clearly laid out. Fast to order and competitive prices for the product offered in comparison to other companies, plus like to support the work of the SPCA
SPCA Pet Insurance
Product Review
Not sure yet cause I have not had to use it
SPCA Pet Insurance
Product Review
I have only just bought it, but I am very confident that I have made the right decision
SPCA Pet Insurance
Product Review
It was to expensive to start with and would of been nice to have a bonus when registering to offset these costs just a thought.
SPCA Pet Insurance
Product Review
I feel as though the cover is perfect for what I need
SPCA Pet Insurance
Product Review
Easy to understand product