Rated /5 from 793685721 Reviews
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Initial login process slow and clunky. had to wait 2 hrs before confirmation/verification email arrived, then the link...
Product Review
Great overall coverage and pricing.
Service Review
Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.
It had been about 10mins after i had completed a free quote for insurance of my two cats and i received a phone call...
Product Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
Service Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
I just did the online system and it was smooth and easy to use
Product Review
I’m not clear what you mean by this question. I have registered with insurance, I haven’t used it yet.
Service Review
I just did the online system and it was smooth and easy to use
Great process to organise online. really simple terms laid out clearly to help compare products. fast and easy...
Product Review
Great process online simple and clearly laid out. Fast to order and competitive prices for the product offered in comparison to other companies, plus like to support the work of the SPCA
Service Review
Great process to organise online. Really simple terms laid out clearly to help compare products. Fast and easy process overall, so impressed so far
Victor was very polite ad thorough
Product Review
Not sure yet cause I have not had to use it
Service Review
Victor was very polite ad thorough
I would recommend their service and would certainly use them again. very professional and helpful
Product Review
I have only just bought it, but I am very confident that I have made the right decision
Service Review
I would recommend their service and would certainly use them again. Very professional and helpful
Found the application was definitely easy to fill out and affordable.
Service Review
Application form was user friendly, easy to fill out and affordable. It was completed very quickly and I am very impressed.
Excellent
Service Review
Charlie, the representative on the phone was brilliant. Helpful, frindly, patient and did what she said she would do.
Service Review
Operator dry helpful and understanding
Hassle free
Service Review
Very easy to do online. Very clear as to what the options were. I had a question so I rang and was put through to a lovely customers service lady instantly who helped with my question
Service Review
The service was very good. I was contacted regularly, despite difficulties with being able to get a convenient time I was free. Very patient.
Service Review
yes surely
SPCA Pet Insurance
Product Review
Got a good deal and worth it
SPCA Pet Insurance
Product Review
Thank you so much for accepting my application online for now I can get my older cat get the medical care she needed and helping me with my 7 other fur babies 😊
SPCA Pet Insurance
Product Review
Very easy to understand..
SPCA Pet Insurance
Product Review
Could be cheaper, but I'm only after the 3 free months.
SPCA Pet Insurance
Product Review
All questions were answered and had great knowledge of the products
SPCA Pet Insurance
Product Review
Has been straight forward so far