SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 798687726 customer reviews.
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Not pushy, but persistent. i have had a very busy week and you rep had to call me back 4 times.
Service Review
Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.
The receptionist was clear with all aspects of the policy. given i have an older dog i still wanted the best for her...
Product Review
Only just got it last night and need more time to work with it.
Service Review
The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.
Quick response. explained everything that i needed to know very well. i am very happy with the service i received.
Product Review
I am so pleased with our insurance policy. I feel so much better knowing that my Peppa is covered extensively with no excess. It also feels good to know that my money goes towards a good cause.
Service Review
Quick response. Explained everything that I needed to know very well. I am very happy with the service I received.
Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance...
Product Review
Really happy with the cover selected.
Service Review
Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance cover for my pet.
Really good , helpfully service very knowledgeable and very persistent even when i didn't answer my phone! haha, and i...
Product Review
Very suitable for what we need, and has very flexible options as well
Service Review
Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.
Initial login process slow and clunky. had to wait 2 hrs before confirmation/verification email arrived, then the link...
Product Review
Great overall coverage and pricing.
Service Review
Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.
Attentive!
Service Review
Great service in terms of many follow up calls after my quote. But the calls were far too long. Too much info read out off script.
Service Review
They explained everything clearly as they could. Answered all my questions so I could understand. Very pleased with their help. So hopefully will have a long term association with SPCA Pet Insurance.
Found the application was definitely easy to fill out and affordable.
Service Review
Application form was user friendly, easy to fill out and affordable. It was completed very quickly and I am very impressed.
Excellent
Service Review
Charlie, the representative on the phone was brilliant. Helpful, frindly, patient and did what she said she would do.
Service Review
Operator dry helpful and understanding
Hassle free
Service Review
Very easy to do online. Very clear as to what the options were. I had a question so I rang and was put through to a lovely customers service lady instantly who helped with my question
SPCA Pet Insurance
Product Review
I think it’s a bit Too early to say really.
SPCA Pet Insurance
Product Review
Great insurance policy and is well suited to what I’m wanting from a pet insurer
SPCA Pet Insurance
Product Review
great value, great service
SPCA Pet Insurance
Product Review
Well worth the piece of mind
SPCA Pet Insurance
Product Review
We looked at several other providers and found for what we wanted it was a fair price
SPCA Pet Insurance
Product Review
Got a good deal and worth it