Rated /5 from 819704747 Reviews
Read what our customers are saying
I am sorry, there was too much information repeated over. i have not made up my mind to definitely take up the...
Product Review
I have not as yet decided on insuring Ollie. I do not like being pushed
Service Review
I am sorry, there was too much information repeated over. I have not made up my mind to definitely take up the insurance until I have read through all the information.
Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence...
Product Review
So far based on our needs the product should meet our needs
Service Review
Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy
Excellent service from your calling team. very informative and helpful
Product Review
Exactlt what I'm after ...
Service Review
Excellent service from your calling team. Very informative and helpful
Robyn was absolutely fabulous to deal with and really explained everything to me. was amazing at calling me back and...
Product Review
Awesome experience so far
Service Review
Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.
Answered all my queries and concerns. i am confident i've chosen the right policy for my new adopted dog. i had an...
Product Review
I don't pay an excess when I make a claim.
Service Review
Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.
The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
Excellent product excellent service
Service Review
Andrew was excellent had very good product knowledge friendly polite answered all my questions never was in a rush to close the sale
Easy to use
Service Review
Easy to use Good price and plans
Service Review
Excellent and knowledgeable
Extremely helpful and clear with detail
Service Review
I would recommend dealing with them again. So helpful with what we needed, what would be best for our pup and was very clear with all details of the guidelines.
Service Review
Easy to fill in forms, quick and without hassle.
Attentive!
Service Review
Great service in terms of many follow up calls after my quote. But the calls were far too long. Too much info read out off script.
SPCA Pet Insurance
Product Review
Very competitive quote if not better.
SPCA Pet Insurance
Product Review
Reasonable price and good cover.
SPCA Pet Insurance
Product Review
I was able to insure my older cat and the service was excellent. I also liked the option they have of insuring older animals.
SPCA Pet Insurance
Product Review
Option that suits my personal situation
SPCA Pet Insurance
Product Review
I am hoping the policy will be worth the money, until I make a claim I won't know if the rate should be better or worse.
SPCA Pet Insurance
Product Review
V good service , throughout