Rated 4.64.64.5/5 from 819704747 Reviews

Read what our customers are saying

I am sorry, there was too much information repeated over. i have not made up my mind to definitely take up the...

Win Feasey - 4 years ago

Product Review

I have not as yet decided on insuring Ollie. I do not like being pushed

Service Review

I am sorry, there was too much information repeated over. I have not made up my mind to definitely take up the insurance until I have read through all the information.

Rated: 3 out of 5

Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence...

Trusted Customer - 4 years ago

Product Review

So far based on our needs the product should meet our needs

Service Review

Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy

Rated: 5 out of 5

Excellent service from your calling team. very informative and helpful

Kyra Grech - 4 years ago

Product Review

Exactlt what I'm after ...

Service Review

Excellent service from your calling team. Very informative and helpful

Rated: 5 out of 5

Robyn was absolutely fabulous to deal with and really explained everything to me. was amazing at calling me back and...

Hazel Mccaughan - 4 years ago

Product Review

Awesome experience so far

Service Review

Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.

Rated: 5 out of 5

Answered all my queries and concerns. i am confident i've chosen the right policy for my new adopted dog. i had an...

Trusted Customer - 4 years ago

Product Review

I don't pay an excess when I make a claim.

Service Review

Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.

Rated: 4.5 out of 5

The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...

Mahia - 4 years ago

Service Review

The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏

Rated: 5 out of 5

Excellent product excellent service

Hewadewage Fernando - 4 years ago

Service Review

Andrew was excellent had very good product knowledge friendly polite answered all my questions never was in a rush to close the sale

Rated: 5 out of 5

Easy to use

Trusted Customer - 4 years ago

Service Review

Easy to use Good price and plans

Rated: 4 out of 5
Surjit Anderson - 4 years ago

Service Review

Excellent and knowledgeable

Rated: 5 out of 5

Extremely helpful and clear with detail

Trusted Customer - 4 years ago

Service Review

I would recommend dealing with them again. So helpful with what we needed, what would be best for our pup and was very clear with all details of the guidelines.

Rated: 5 out of 5
Sandra Johnston - 4 years ago

Service Review

Easy to fill in forms, quick and without hassle.

Rated: 5 out of 5

Attentive!

Sal - 4 years ago

Service Review

Great service in terms of many follow up calls after my quote. But the calls were far too long. Too much info read out off script.

Rated: 3 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Very competitive quote if not better.

Rated: 4 out of 5

SPCA Pet Insurance

Julie Woods - 4 years ago

Product Review

Reasonable price and good cover.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I was able to insure my older cat and the service was excellent. I also liked the option they have of insuring older animals.

Rated: 5 out of 5

SPCA Pet Insurance

Nadia Cairns - 4 years ago

Product Review

Option that suits my personal situation

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I am hoping the policy will be worth the money, until I make a claim I won't know if the rate should be better or worse.

Rated: 4 out of 5

SPCA Pet Insurance

Talei Williams - 4 years ago

Product Review

V good service , throughout

Rated: 5 out of 5

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