Rated 4.64.64.5/5 from 716633644 Reviews

Read what our customers are saying

The lady i spoke to was pleasant and very helpful, she had patience and did not rush me

Trusted Customer - 4 years ago

Service Review

The lady I spoke to was pleasant and very helpful, she had patience and did not rush me

Rated: 5 out of 5

Explains well quick and easy,

Janice Pearl - 4 years ago

Service Review

Explains well quick and easy,

Rated: 4 out of 5

Amazing pricing and excellent communication- applied for a quote and received a call within the next day. the rep was...

Georgia Parker - 4 years ago

Product Review

Amazing pricing and worthwhile for my pet - makes it so much more worth it when you know you are supporting SPCA's cause.

Service Review

Amazing pricing and excellent communication- applied for a quote and received a call within the next day. The rep was very helpful and understanding. Such great price for the reassurance of our furry friends being covered as well as knowing we are supporting SPCA's cause. I will be recommending to anyone who has their own furbabies around me.

Rated: 5 out of 5

Very informative and the customer service representative was knowledgeable and bubbly to talk to.

Trusted Customer - 4 years ago

Product Review

Good options for cover at a reasonable price.

Service Review

Very informative and the customer service representative was knowledgeable and bubbly to talk to.

Rated: 4 out of 5

Call back immediately after online enquiry. friendly helpful service by pinky. informative conversation about product...

Jen - 4 years ago

Product Review

really good comprehensive market, from my research appears to be the best in NZ. would be great to offer some cover for microchipping and desexing

Service Review

Call back immediately after online enquiry. Friendly helpful service by Pinky. Informative conversation about product and benefits. enthusiastic reading of disclosure even though extremely lengthy. cover put in place straight away

Rated: 4.5 out of 5

Extremely well priced. knowledgeable staff. easy to set up.

Trusted Customer - 4 years ago

Product Review

Pricing and ease to set up over phone

Service Review

Extremely well priced. Knowledgeable staff. Easy to set up.

Rated: 5 out of 5
Valerie Murray - 4 years ago

Service Review

Excellent , informative , clearly explained, Angelina was very Helpful, and Interested in presenting the Package. Friendly, there to help. 😊❤️

Rated: 5 out of 5

Charli was knowledgeable, courteous, polite - no hesitation in this.

Margaret Johnson - 4 years ago

Service Review

Yes - perfect. Not too pushy but conscientious. Well set out conditions. Very well explained by Charli. One thing that needs a mention is the excess from total cost and then the percentage returned to owner. It can be a bit confusing for some. Also, I would like to hear that more than 20% of first years subscription is donated back to SPCA. It’s nowhere near enough given that many think they are doing a really good thing by taking out this insurance. It’s only $100 donation as a one off for me. That is insufficient. I could have had two free months insurance with another company and the SPCA would certainly not have missed my $100.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

Couldn’t find my vet and putting in Unknown (as suggested) OR leaving blank did not work. Very frustrating

Rated: 3 out of 5

Great customer service, excellent rates

Rose - 4 years ago

Service Review

Excellent customer service, friendly and clear, was willing to listen to me about my cat and help me decide on the best care pack for her. Excellent explanation to questions I had

Rated: 5 out of 5

Great cover for a small price

Toni Doyle - 4 years ago

Service Review

The young lady I spoke to was very knowledgeable and so very helpful, talking me through the policy. I would highly recommend anyone to get this insurance.

Rated: 5 out of 5

Perfect Service

Jack Satherley - 4 years ago

Service Review

Glad you guys followed up with the call coz I wasn't 100% certain about it. Service was awesome and it was all very clear, so I'm just happy to have my puppy safe and insured

Rated: 5 out of 5

SPCA Pet Insurance

Jim Cameron - 4 years ago

Product Review

Haven't used it yet. Too early

Rated: 3 out of 5

SPCA Pet Insurance

Susan Scott - 4 years ago

Product Review

It covered everything that I needed

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Would be god to have option for dental included

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Mechanical process why do I need to add more characters to this comment?

Rated: 1 out of 5

SPCA Pet Insurance

Amanda - 4 years ago

Product Review

The insurance was a lot cheaper than Southern Cross, even with the differences in cover factored in. I would like the option of additional extras such as dental or vaccinations.

Rated: 5 out of 5

SPCA Pet Insurance

Rene Ford - 4 years ago

Product Review

Cant rate this yet as I have not used it.

Rated: 3 out of 5

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