SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 819703746 customer reviews.
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The way exclusions work was not made clear. other companies have them written on the policy, whereas spca just do them...
Product Review
The range of products I think is great and the fact they have higher limits and a higher age limit for dogs is great.
Service Review
The way exclusions work was not made clear. Other companies have them written on the policy, whereas SPCA just do them on a claim by claim basis - so you make a claim and then assuming not a preexisting condition all is well. this is much easier, and I think they include more as a result, but for some it will feel slightly odd as they are not totally clear what is and is not going to be excluded - if they had a specific issue for example. When I rang, the person on the phone had no concept of what I was trying to ask about. Not a fan that they automatically call you if you put in a quote. I find that really annoying. I did one for a friend just to compare, and sure enough I got a call for that. I guess I should have used a fake phone number, but the systems could match phone numbers to see if the person has already bought a policy. I did several quotes before I bought which I am sure is not uncommon.
Good to have a person to talk to directly. the rates and cover was well explained in a friendly manner.
Product Review
Although I renamed my cat companion. She cared for by her foster parent so very well. Coco has adjusted to her new home very quickly. Coco is very affectionate, active and curious. It was hard to pick just one cat. All the animals in the shelter seemed healthy and well cared for and the staff dedicated to the animals' welfare. The bonus of having Coco first vaccinations and de sexing already done meant we could get straight down to loving our new family member.
Service Review
good to have a person to talk to directly. The rates and cover was well explained in a friendly manner.
Aubrielle, who i spoke to was amazing. she's very friendly and made it very easy to deal with.
Product Review
Very helpful and very friendly staff when I was dealing with them over the phone.
Service Review
Aubrielle, who I spoke to was amazing. She's very friendly and made it very easy to deal with.
It was an amazing fast process .
Product Review
Awesome team
Service Review
It was an amazing fast process .
Was great, explained it very well
Service Review
Was great, explained it very well
Staff needs more training.
Service Review
Your staff need more training. If policy contains incorrect information, should be corrected immediately and of course re-send the updated policy to the client. With this quality at just joining the insurance, what will happen in case of claiming.... Big concern...
Great pet insurance
Service Review
Great information
Extremely professional open & honest 200 percent out of 100. Thank you SPCA
Service Review
Loops had said that on 1st page. Can't fault her in anyway ( see prior page)
10 out of 10
Service Review
Great service
Service Review
Excellent
Very satisfied kitty customer
Service Review
When I needed cover for when my cat, Poncho, had a lump on his eye that needs a sample taken to see if it was cancerous, they were quick to pay for 80% of his treatment (that's what my plan covers anyway). Would recommend SPCA pet insurance to everyone.
SPCA Pet Insurance
Product Review
The range of products I think is great and the fact they have higher limits and a higher age limit for dogs is great.
SPCA Pet Insurance
Product Review
Although I renamed my cat companion. She cared for by her foster parent so very well. Coco has adjusted to her new home very quickly. Coco is very affectionate, active and curious. It was hard to pick just one cat. All the animals in the shelter seemed healthy and well cared for and the staff dedicated to the animals' welfare. The bonus of having Coco first vaccinations and de sexing already done meant we could get straight down to loving our new family member.
SPCA Pet Insurance
Product Review
Very helpful and very friendly staff when I was dealing with them over the phone.
SPCA Pet Insurance
Product Review
Awesome team