Rated /5 from 758662686 Reviews
Read what our customers are saying
It was easy to sign up and get it but harder to open and sign in
Product Review
As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only
Service Review
It was easy to sign up and get it but harder to open and sign in
No service required - just purchased
Product Review
Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value
Service Review
No service required - just purchased
Incredibly helpful with which policy to take and what is included and excluded. was happy to go ahead and take the...
Product Review
Incredibly helpful with which policy to take and what is included and excluded. Was happy to go ahead and take the cover.
Lovely experience delt with maddison and she was able to answer all the questions i had after previously signed up with...
Product Review
Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French bulldog so I was just wasting my money . Am glad I have made the move although I do hope to never need to use
Service Review
Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French bulldog so I was just wasting my money . Am glad I have made the move although I do hope to never need to use. Absolutely 5 stars my phone played up and they were Abel to get me back to speak with her
Great upto the end query which wasn’t answered and caus3d me to cancel the policy.
Product Review
Not happy in the end caused by upset of no return email re claiming problems with passwords to use. Totally complicated. Could have been a simpler way of claiming instead of going the way of 5be portal. I’m sorry.
Service Review
Great upto the end query which wasn’t answered and caus3d me to cancel the policy.
Very simple and easy to buy the policy.
Service Review
Very simple and easy to buy the policy.
Excellent customer service
Service Review
Very thorough and friendly customer service.
Peace of Mind
Service Review
Very comprehensive cover.
Excellent customer service
Service Review
Very happy with service received
Georgie girl
Service Review
Fully explained cover options with clear examples. Pleased with outcome and reasons associated with our policy purchase. Georgie has the best cover.
Helpful and good customer service
Service Review
Pet Insurance details for new cover for our pet
Excellent
Service Review
Eventually fantastic Initially couldn't organise time to speak
SPCA Pet Insurance
Product Review
As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only
SPCA Pet Insurance
Product Review
Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value
SPCA Pet Insurance
Product Review
Incredibly helpful with which policy to take and what is included and excluded. Was happy to go ahead and take the cover.
SPCA Pet Insurance
Product Review
Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French bulldog so I was just wasting my money . Am glad I have made the move although I do hope to never need to use
SPCA Pet Insurance
Product Review
Not happy in the end caused by upset of no return email re claiming problems with passwords to use. Totally complicated. Could have been a simpler way of claiming instead of going the way of 5be portal. I’m sorry.