Rated /5 from 819703747 Reviews
Read what our customers are saying
Great service, clear information and easy set up
Product Review
Great, easy to set up multiple pets at once
Service Review
Great service, clear information and easy set up
Very quick and easy
Product Review
Very easy and reassuring that my cat can get treatment. More can be spent by this option now
Service Review
Very quick and easy
Everything was great easy online purchase very friendly to talk to i looked at quite a few insurance company's before i...
Product Review
Everything was great easy online purchase very friendly to talk to I looked at quite a few insurance company's before I chose SPCA so five stars to the SPCA
Your staff need more training. if policy contains incorrect information, should be corrected immediately and of course...
Product Review
Info data was incorrect on the policy: gender and payment date. Called the customer service representative. Hard to understand what she said. Need to listen to the client's inquiry more carefully and reply to the questions. Needed to make her understand what are inquiries and the incorrect information must be updated. Once corrected, the new policy should be sent to me again. This is a basic procedure, but she failed. I had to remind her this to her.... Very disappointed.
Service Review
Your staff need more training. If policy contains incorrect information, should be corrected immediately and of course re-send the updated policy to the client. With this quality at just joining the insurance, what will happen in case of claiming.... Big concern...
Easy to deal with, simple process to make a claim. i have never had an issue
Product Review
Have used SPCA pet insurance previously and it was such an easy and positive experience that I have purchased again. Easy to submit claims and easy to retrieve a quote.
Service Review
Easy to deal with, simple process to make a claim. I have never had an issue
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their...
Product Review
I use and recommend spca pet insurance as they’re reliable on pay outs if needed and are not breed exclusive eg, they do have inclusive policies which other providers do not like potential breed issues such as brachial issues in bulldogs etc pricing is steep but you care for your animals as your children so that’d be my only thing that I’m slightly indifferent about
Service Review
I am happy and have used spca insurance services for about 3 years no interest in stopping unless they change their policy plans pricing is a tad high but as my fur child money is irrelevant she gets the best I find the portal very useable and quick pay outs helpful and they tell me some of the funds I pay go towards other sweethearts in spca care
Recommend SPCA pet insurance
Service Review
Great service, listened to my needs and adviced accordingly.
Best service ever
Service Review
The service was next level 10/10
Service Review
I am hopeless with IT, so I rang to get my new kittens insurance The woman who helped me was sensational I'm sorry I don't remember her name. I sorely tested her patience but she was so lovely and patient. Truly an asset to your business.
Wonderful customer care
Service Review
Wonderful service. Made the who process pain free. Explained everything clearly.
Easy experience
Service Review
Easy to apply and good email communication around acceptance of policy.
Clear,concise knowlegeable
Service Review
comprehensive
SPCA Pet Insurance
Product Review
Great, easy to set up multiple pets at once
SPCA Pet Insurance
Product Review
Very easy and reassuring that my cat can get treatment. More can be spent by this option now
SPCA Pet Insurance
Product Review
Everything was great easy online purchase very friendly to talk to I looked at quite a few insurance company's before I chose SPCA so five stars to the SPCA
SPCA Pet Insurance
Product Review
Info data was incorrect on the policy: gender and payment date. Called the customer service representative. Hard to understand what she said. Need to listen to the client's inquiry more carefully and reply to the questions. Needed to make her understand what are inquiries and the incorrect information must be updated. Once corrected, the new policy should be sent to me again. This is a basic procedure, but she failed. I had to remind her this to her.... Very disappointed.
SPCA Pet Insurance
Product Review
Have used SPCA pet insurance previously and it was such an easy and positive experience that I have purchased again. Easy to submit claims and easy to retrieve a quote.
SPCA Pet Insurance
Product Review
I use and recommend spca pet insurance as they’re reliable on pay outs if needed and are not breed exclusive eg, they do have inclusive policies which other providers do not like potential breed issues such as brachial issues in bulldogs etc pricing is steep but you care for your animals as your children so that’d be my only thing that I’m slightly indifferent about