Rated 4.64.64.5/5 from 727643655 Reviews

Read what our customers are saying

Excellent - very comprehensive and friendly sales person

Trusted Customer - 11 months ago

Service Review

Excellent - very comprehensive and friendly sales person

Rated: 5 out of 5

Great service, everything was straight forward

Trusted Customer - 11 months ago

Product Review

Easy process and plenty of options to choose from for every budget plus the added bonus of helping the SPCA do their great work

Service Review

Great service, everything was straight forward

Rated: 5 out of 5

Clear, timely and good no pressure applied :)

Trusted Customer - 11 months ago

Product Review

Good experience nice rep - patiently going thru all the points. Good options available.

Service Review

Clear, timely and good no pressure applied :)

Rated: 5 out of 5

Prompt and efficient service, very quick response to my queries, everything laid out so that i was satisfied and came...

Julian Karehana - 11 months ago

Product Review

Happy with my purchase, no nonsense policy, was able to understand what I was getting for my dollars. Always a bonus to help our fur babies.

Service Review

Prompt and efficient service, very quick response to my queries, everything laid out so that I was satisfied and came away happy 😊

Rated: 5 out of 5

Fantastic. my little boy gets thee cover he needs and t a great price. thank you. the service we received was topnotch,...

Rozanne CHILD - 11 months ago

Product Review

The consultant I spoke to is a credit to your company, he explained everything in plain English, he was clear in everything and we had a good laugh, that's the sort of person that makes you want to purchase off them. I have a lot of respect for the SPCA and the work that people do there so it's only right for me to have my little covered by them so thank you

Service Review

FANTASTIC. My little boy gets thee cover he needs and t a great price. Thank you. The service we received was topnotch, I would deal with the consultant again.

Rated: 5 out of 5

Amazing, she did a great job. without her, i wouldn’t have purchased my new policy

Nikki Scott - 11 months ago

Product Review

I cannot remember the lady I was speaking with, but we just clicked! You can thank her for my purchase, my cat deserves the best and she was amazing. We spoke about her dog and our experiences. Honestly, she made my day. So relatable and explained my new policy exceptionally. I’m so happy with my choice! Thanks so much

Service Review

Amazing, she did a great job. Without her, I wouldn’t have purchased my new policy

Rated: 5 out of 5

Phone call not necessary

Trusted Customer - a year ago

Service Review

I was only checking the estimate of the monthly payment of the insurance on the website, but a couple days later a salesperson from SPCA phoned me during the day in the middle of my work and tried to sell the insurance. It was quite annoying. As they provide the contact number on the website, I rather phone them myself when it suits me. I didn't really want them to contact me at all.

Rated: 1 out of 5
Amy Mcpake - a year ago

Service Review

I had to talk to about 4 different people to sort my issue out. Maddison was very helpful but and the first person I talked to set the policy up did not explain that we would not be covered from lunchtime-11.59pm nor that I can't start the policy until I have the puppy. When I called to adjust it I wasn't happy so asked to speak to a complaints person. When I said I wanted to change the start date I was told I have to cancel the policy but the premium might change. When I complained it took 1 day for someone to come back to me. Then when they did call they still didn't tell me I can't start it until the 9th because the puppy needs to be in my care. I was not given the right information or had things explained properly through the whole service. Very frustrating.

Rated: 2 out of 5
Trusted Customer - a year ago

Service Review

I found the details which were there to be filled out very easy to follow so hope this is of some help. Thanking you Pamela Asher

Rated: 4 out of 5

Time will tell, but all seems good so far! Peace of mind for our doggy.

Trusted Customer - a year ago

Service Review

Pleasant and helpful service.

Rated: 4 out of 5

Good people

Aroha Whata - a year ago

Service Review

Good

Rated: 4 out of 5

Easy to arrange

Kerry Smith - a year ago

Service Review

Online only It was great

Rated: 5 out of 5
Trusted Customer - 11 months ago
Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 11 months ago

Product Review

Easy process and plenty of options to choose from for every budget plus the added bonus of helping the SPCA do their great work

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 11 months ago

Product Review

Good experience nice rep - patiently going thru all the points. Good options available.

Rated: 5 out of 5

SPCA Pet Insurance

Julian Karehana - 11 months ago

Product Review

Happy with my purchase, no nonsense policy, was able to understand what I was getting for my dollars. Always a bonus to help our fur babies.

Rated: 5 out of 5

SPCA Pet Insurance

Rozanne CHILD - 11 months ago

Product Review

The consultant I spoke to is a credit to your company, he explained everything in plain English, he was clear in everything and we had a good laugh, that's the sort of person that makes you want to purchase off them. I have a lot of respect for the SPCA and the work that people do there so it's only right for me to have my little covered by them so thank you

Rated: 5 out of 5

SPCA Pet Insurance

Nikki Scott - 11 months ago

Product Review

I cannot remember the lady I was speaking with, but we just clicked! You can thank her for my purchase, my cat deserves the best and she was amazing. We spoke about her dog and our experiences. Honestly, she made my day. So relatable and explained my new policy exceptionally. I’m so happy with my choice! Thanks so much

Rated: 5 out of 5

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