Rated 4.64.64.6/5 from 758662686 Reviews

Read what our customers are saying

It was sll done online and it was very easy to do, so thankyou.

Shirley Hill - 9 months ago

Product Review

It was sll done online and it was very easy to do, so thankyou.

Rated: 5 out of 5

Sales rep was professional, and courteous

Trusted Customer - 9 months ago

Product Review

Good folow up from my first initial enquiry as i was still waiting on the outcome of my pup adoption. The Staff member was polite, courteous , and respectful which i appreciated. One thing i do notice is that some people tend to talk fast and at times it felt like i was listening to a scripted sales pitch. not his fault, it is his job. I felt a bit unsure of giving my debit card pin to them, and that still niggles at me, but if worse comes to worse i can get my bank to cancel my card. At the end of the day all i am wanting is a great affordable coverage for my dog, that is not going to change on me for the duration of my policy.

Service Review

Sales Rep was professional, and courteous

Rated: 3.5 out of 5

Outstanding went the extra mile in customer service.

Sue Martin - 10 months ago

Product Review

As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…

Service Review

Outstanding went the extra mile in customer service.

Rated: 5 out of 5

Very knowledgeable and well explained conditions

Trusted Customer - 10 months ago

Product Review

Was well explained and understood everything

Service Review

Very knowledgeable and well explained conditions

Rated: 5 out of 5

Easy friendly system

Trusted Customer - 10 months ago

Product Review

Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.

Service Review

Easy friendly system

Rated: 5 out of 5

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 also really happy with...

Trusted Customer - 10 months ago

Product Review

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great

Rated: 5 out of 5

All very easy to arrange online

Marie Clark - a year ago

Service Review

Great, super quick and easy.

Rated: 5 out of 5
Tania - a year ago

Service Review

Online quote & buy was quick and easy

Rated: 5 out of 5

Happy customer

Elizabeth Hooton - a year ago

Service Review

I didn't think it would be affordable or that I could choose a policy that just covered the big stuff. I am so happy that part of my premium goes to support the amazing work the SPCA do.

Rated: 5 out of 5

Excellent service

Thea Lategan - a year ago

Service Review

Excellent....the person that helped us was extremely helpful and patient with us, as we bombarded him with all our questions...10/10

Rated: 5 out of 5

First time with pet insurance.

Trusted Customer - a year ago

Service Review

Service was excellent.

Rated: 5 out of 5
Jason Hill - a year ago

Service Review

Easy sign up process

Rated: 4 out of 5

SPCA Pet Insurance

Shirley Hill - 9 months ago

Product Review

It was sll done online and it was very easy to do, so thankyou.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 9 months ago

Product Review

Good folow up from my first initial enquiry as i was still waiting on the outcome of my pup adoption. The Staff member was polite, courteous , and respectful which i appreciated. One thing i do notice is that some people tend to talk fast and at times it felt like i was listening to a scripted sales pitch. not his fault, it is his job. I felt a bit unsure of giving my debit card pin to them, and that still niggles at me, but if worse comes to worse i can get my bank to cancel my card. At the end of the day all i am wanting is a great affordable coverage for my dog, that is not going to change on me for the duration of my policy.

Rated: 4 out of 5

SPCA Pet Insurance

Sue Martin - 10 months ago

Product Review

As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 10 months ago

Product Review

Was well explained and understood everything

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 10 months ago

Product Review

Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 10 months ago

Product Review

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great

Rated: 5 out of 5

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