SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 641585570 customer reviews.
Authentic reviews powered by
Rated /5 from 641585570 Reviews
Read what our customers are saying
Very good service. sent through email info when requested. rang back when they said they would.
Product Review
Good to deal with. Didn't rush me when I wanted more time to check things out.
Service Review
Very good service. Sent through email info when requested. Rang back when they said they would.
The staff member i spoke to was an absolute delight. that was genuinely one of the nicest chats i've ever had with...
Product Review
The options for the policy types are clearly laid out and offer a good range over coverage. It's easy to compare and decide on the right product. The whole process was really easy and I appreciated the team getting in touch.
Service Review
The staff member I spoke to was an absolute delight. That was genuinely one of the nicest chats I've ever had with someone as a customer. We chatted about pets as well as the important insurance stuff, and his phone manner was so pleasant and kind. I also left the call feeling very confident about what cover I'd purchased and what would happen next, which is pretty important. If there is any sort of reward for awesomeness for your staff, please send one his way!
As per before. i was told you would ring back so i could lodge a dispute about a large increase which i was made aware...
Product Review
Got a quote only to find that when I went to sign up it had gone up $4 a fortnight. When I queried this we had a long discussion about why this is unfair I was told to sign up and they would ring back the next night and I could lodge a dispute with them. They never phoned so when I phoned back the person refused to put me through to the correct department. After another discussion about why he wouldnt put me through he gave me and extra month free (I had 3months free because I adopted through spca) After this bad experience I will be changing after the 4 months free cover
Service Review
as per before. I was told you would ring back so I could lodge a dispute about a large increase which I was made aware of and as you never phoned I phoned you and the man refused to put me through to the department I needed. This was much harder than it needed to be. Once you are given a written quote then that is what you should pay. When my free months are over I will be changing companies
As stated earlier staff have been excellent.
Product Review
To early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.
Service Review
As stated earlier staff have been excellent.
Very good! a valuable service for our animals and for people who need to have pets.
Product Review
Very good deal. It is great to help other animals in need. From, Animal lover!
Service Review
Very good! A valuable service for our animals and for people who need to have pets.
Great service definitely made sure i understood everything.
Product Review
Fantastic experience, such kind and patient staff 😀
Service Review
Great service definitely made sure I understood everything.
Service Review
Quick and easy
Great 👍🏽
Service Review
Peter was very helpful and when I mentioned my pet was from the SPCA, told me about the bonus. And always mentioned my pet with her name so was very personable.
Service Review
Very easy to do up the policy, I enjoy being able to login online to take a look. Customer service very quick to respond to any queries.
Service Review
Super easy to deal with and understanding of my puppies needs.
Service Review
Great Customer service
Quick & easy signup. Glad to further support the work of the SPCA.
Service Review
I have just signed up. This was quick and easy to do. The policies are clearly stated. We have had several pets from the SPCA and I like that part of my premiums go towards this very worthy cause.
SPCA Pet Insurance
Product Review
Good to deal with. Didn't rush me when I wanted more time to check things out.
SPCA Pet Insurance
Product Review
The options for the policy types are clearly laid out and offer a good range over coverage. It's easy to compare and decide on the right product. The whole process was really easy and I appreciated the team getting in touch.
SPCA Pet Insurance
Product Review
Got a quote only to find that when I went to sign up it had gone up $4 a fortnight. When I queried this we had a long discussion about why this is unfair I was told to sign up and they would ring back the next night and I could lodge a dispute with them. They never phoned so when I phoned back the person refused to put me through to the correct department. After another discussion about why he wouldnt put me through he gave me and extra month free (I had 3months free because I adopted through spca) After this bad experience I will be changing after the 4 months free cover
SPCA Pet Insurance
Product Review
To early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.
SPCA Pet Insurance
Product Review
Very good deal. It is great to help other animals in need. From, Animal lover!
SPCA Pet Insurance
Product Review
Fantastic experience, such kind and patient staff 😀