SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 695620623 customer reviews.
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Easy to set up. immediate cover. competitively priced payments.cat and i have peace of mind!
Product Review
Easy to set up. Immediate cover. Competitively priced payments.Cat and I have peace of mind!
Excellent service, very happy with everything. i received a quote online, but i had a couple of questions. i spoke...
Product Review
I called with a couple of questions and the amazing Trent was super helpful. I went ahead with insurance for my cat. Great price and coverage, and I love that a portion goes to support SPCA.
Service Review
Excellent service, very happy with everything. I received a quote online, but I had a couple of questions. I spoke with the amazing Trent, and went ahead with the policy purchase with him on the phone. Super easy process and I'm very happy with the policy for my cat.
Very good service which was done over several days as we had to discuss several things amongst ourselves in order to...
Product Review
Purchased a Big Stuff policy for our dog Rex. I was in contact with Madison throughout the process and I found her very informative and helpful and she answered all the questions I had about the policy.
Service Review
Very good service which was done over several days as we had to discuss several things amongst ourselves in order to confirm we had the correct policy for our needs. Madison answered all our questions in an informative way.
Fantastic
Product Review
great staff member
Service Review
fantastic
I was only checking the estimate of the monthly payment of the insurance on the website, but a couple days later a...
Product Review
I purchased an Everyday Cover. The monthly payment is similar to the other insurance companies, but this cover doesn't require annual excess payments like some other insurance companies do. As my dog is young and healthy and rarely needs go to the vet, requirement of no excess is a good purchase point.
Service Review
I was only checking the estimate of the monthly payment of the insurance on the website, but a couple days later a salesperson from SPCA phoned me during the day in the middle of my work and tried to sell the insurance. It was quite annoying. As they provide the contact number on the website, I rather phone them myself when it suits me. I didn't really want them to contact me at all.
I had to talk to about 4 different people to sort my issue out. maddison was very helpful but and the first person i...
Product Review
This was a very bad first impression. My puppy is arriving on the 9th of November at lunch time. I started my policy from the 9th by accident as the puppy arrives at lunch time only to realise the policy doesn't start until 11.59pm on the 9th so we're not covered from lunchtime-11.59pm. I then tried to change the start date to the 8th so were covered for the full day only to find out after several different calls that we can't start the policy until the puppy is in our care. I had to talk to several different people and it was not a very good experience. I'm hoping things improve from here.
Service Review
I had to talk to about 4 different people to sort my issue out. Maddison was very helpful but and the first person I talked to set the policy up did not explain that we would not be covered from lunchtime-11.59pm nor that I can't start the policy until I have the puppy. When I called to adjust it I wasn't happy so asked to speak to a complaints person. When I said I wanted to change the start date I was told I have to cancel the policy but the premium might change. When I complained it took 1 day for someone to come back to me. Then when they did call they still didn't tell me I can't start it until the 9th because the puppy needs to be in my care. I was not given the right information or had things explained properly through the whole service. Very frustrating.
Excellent Customer Service
Service Review
Fantastic service provided the consultant who called to finalise my policy with me!
Very Excellent & helpful.
Service Review
Excellent
Service Review
Easy to understand and timely contact
Friendly service
Service Review
Was great, it can be really tricky to know what to look for in pet insurance, and having a follow up phone call booked where I could get more information and ask questions was really helpful.
Kitten Insuracne
Service Review
All done online.
Service Review
Very easy and efficient. Thanks
SPCA Pet Insurance
Product Review
Easy to set up. Immediate cover. Competitively priced payments.Cat and I have peace of mind!
SPCA Pet Insurance
Product Review
I called with a couple of questions and the amazing Trent was super helpful. I went ahead with insurance for my cat. Great price and coverage, and I love that a portion goes to support SPCA.
SPCA Pet Insurance
Product Review
Purchased a Big Stuff policy for our dog Rex. I was in contact with Madison throughout the process and I found her very informative and helpful and she answered all the questions I had about the policy.
SPCA Pet Insurance
Product Review
great staff member
SPCA Pet Insurance
Product Review
I purchased an Everyday Cover. The monthly payment is similar to the other insurance companies, but this cover doesn't require annual excess payments like some other insurance companies do. As my dog is young and healthy and rarely needs go to the vet, requirement of no excess is a good purchase point.
SPCA Pet Insurance
Product Review
This was a very bad first impression. My puppy is arriving on the 9th of November at lunch time. I started my policy from the 9th by accident as the puppy arrives at lunch time only to realise the policy doesn't start until 11.59pm on the 9th so we're not covered from lunchtime-11.59pm. I then tried to change the start date to the 8th so were covered for the full day only to find out after several different calls that we can't start the policy until the puppy is in our care. I had to talk to several different people and it was not a very good experience. I'm hoping things improve from here.