SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 822706750 customer reviews.
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The whole experience was positive and i would recommend the spca pit insurance company to anybody wanting to know about...
Product Review
The woman that I dealt with, from my initial phone call on the first day to the phone call accepting the quote, was efficient knowledgeable and very polite
Service Review
The whole experience was positive and I would recommend the SPCA pit insurance company to anybody wanting to know about pet insurance the prices are very competitive and the knowledge displayed by the woman I dealt with was appreciated
Please see previous comments
Product Review
The process of requesting a quote for pet insurance and arranging the acceptance of it was problematic. I had requested a quote online for my boss's new puppy and he received a phone call to discuss the quote before I had even given him a chance to review the partially completed quote. After an unexpected, long and frustrating phone call, he was advised to amend the description of dog breed to reduce the price and was emailed a new quote which he decided to accept. I was asked to arrange acceptance and payment for it. However, there was no link in the email to the portal to accept and pay for the quote, so I then had to make two phone calls to the SPCA, the upshot of which were that I was "invited" to create a new quote in the online tool so that I could accept and pay for it. In fact, I had no other option, as when I was sent another email with the quote that the SPCA had prepared there was still no link to the portal from which I could accept that quote, so I ended up creating a new one. Interestingly, the cost of that quote was slightly different from the quote that the SPCA had created. Although the SPCA pet insurance is well reviewed and my boss is happy to support the organisation, the process of arranging this was unnecessarily frustrating and time consuming.
Service Review
Please see previous comments
Great all round service by the team
Product Review
Customer service was great to deal with in answering all my questions regarding my cats insurance policy and I was happy with the chosen plan very happy.
Service Review
Great all round service by the team
I had so many questions! every single one was answered professionally, everything was explained clearly, the products...
Service Review
I had so many questions! Every single one was answered professionally, everything was explained clearly, the products were compared for me in a way that I could understand and I could then explain to my husband. My agent was so friendly, and kind, she understood every single concern and addressed them all. I don't think I could've given myself better service!
Very good, have to see how pet insurance works as never had before.
Product Review
Great, very easy to set up.
Service Review
Very good, have to see how pet insurance works as never had before.
The service i received, though limited as i had very little queries or questions, was very good - received prompt...
Product Review
The quote process was easy to navigate and policy document clear & concise. Took no time at all to purchase and start the policy same evening.
Service Review
The service I received, though limited as I had very little queries or questions, was very good - received prompt follow up calls.
1st time having pet insurance.
Service Review
Very good, have to see how pet insurance works as never had before.
Quick, Easy, No Hassles
Service Review
The service I received, though limited as I had very little queries or questions, was very good - received prompt follow up calls.
Very easy to apply
Service Review
Easy process. Reassurance and piece of mind our family companion is covered
Service Review
Amazing service
Loved
Service Review
Very good and easy to understand
Easy peasy
Service Review
Easy to understand, straightforward and affordable.
SPCA Pet Insurance
Product Review
The woman that I dealt with, from my initial phone call on the first day to the phone call accepting the quote, was efficient knowledgeable and very polite
SPCA Pet Insurance
Product Review
The process of requesting a quote for pet insurance and arranging the acceptance of it was problematic. I had requested a quote online for my boss's new puppy and he received a phone call to discuss the quote before I had even given him a chance to review the partially completed quote. After an unexpected, long and frustrating phone call, he was advised to amend the description of dog breed to reduce the price and was emailed a new quote which he decided to accept. I was asked to arrange acceptance and payment for it. However, there was no link in the email to the portal to accept and pay for the quote, so I then had to make two phone calls to the SPCA, the upshot of which were that I was "invited" to create a new quote in the online tool so that I could accept and pay for it. In fact, I had no other option, as when I was sent another email with the quote that the SPCA had prepared there was still no link to the portal from which I could accept that quote, so I ended up creating a new one. Interestingly, the cost of that quote was slightly different from the quote that the SPCA had created. Although the SPCA pet insurance is well reviewed and my boss is happy to support the organisation, the process of arranging this was unnecessarily frustrating and time consuming.
SPCA Pet Insurance
Product Review
Customer service was great to deal with in answering all my questions regarding my cats insurance policy and I was happy with the chosen plan very happy.
SPCA Pet Insurance
Product Review
Great, very easy to set up.
SPCA Pet Insurance
Product Review
The quote process was easy to navigate and policy document clear & concise. Took no time at all to purchase and start the policy same evening.