Rated /5 from 837716765 Reviews
Read what our customers are saying
I spoke to danielle (i think?) and she was great! the whole interaction was super easy and straightforward and she was...
Product Review
From requesting a quote to completing the purchase was really quick and easy.
Service Review
I spoke to Danielle (I think?) and she was great! The whole interaction was super easy and straightforward and she was very helpful :)
Already submitted
Product Review
Processing the application for Insurance over the phone was handled extremely well by Devlin. His attention to detail and efficiency was very commendable. Informative and friendly too! The activating of the promotional discount could have been a bit more user friendly (wasn't as clear as it could have been). Also, while I understand the reading out of the confirmation declaration is somewhat essential, it is way too long and quite an endurance test to try and listen to (let alone remember) - only to be asked to give a verbal 'yes' or 'no'. Perhaps simply suggesting a review by the applicant first (they'll end up reading them in detail later when they either download the pdf of conditions or have them sent to them?), before getting a verbal declaration, might be an option?? Anyway - I'm probably splitting hairs sorry! Overall, I'm extremely happy with the service I received from Devlin and with our new SPCA insurance policy for our puppy!! Well done!! :-)
Service Review
Already submitted
While the policy is fine, the process was way harder than it need be. a "quote" is not a quote, because the premium...
Product Review
While the policy is fine, the process was way harder than it need be. A "quote" is not a quote, because the premium changes daily, you can't accept a quote the following dau, when you call the call centre, it seems you need to get back to the initial agent, all way too much trouble.
Very good
Product Review
Very happy at this time.
Service Review
Very good
Done online, very easy to follow and complete. very quick response of acceptance. well done. an excellent customer...
Product Review
Easy to deal with and simple to set up online. Very impressed.
Service Review
Done online, very easy to follow and complete. Very quick response of acceptance. Well done. An excellent customer experience.
10/10 and A+!!! Highly Recommend SPCA Pet Insurance!
Service Review
Fast. Efficient. Easy. Only took me about 5-minutes and policy is already approved. A++++++
Perfect Service
Service Review
The whole experience was positive and I would recommend the SPCA pit insurance company to anybody wanting to know about pet insurance the prices are very competitive and the knowledge displayed by the woman I dealt with was appreciated
Service Review
Please see previous comments
Happy on chosen plan
Service Review
Great all round service by the team
Service is ABOVE excellent!
Service Review
I had so many questions! Every single one was answered professionally, everything was explained clearly, the products were compared for me in a way that I could understand and I could then explain to my husband. My agent was so friendly, and kind, she understood every single concern and addressed them all. I don't think I could've given myself better service!
1st time having pet insurance.
Service Review
Very good, have to see how pet insurance works as never had before.
SPCA Pet Insurance
Product Review
From requesting a quote to completing the purchase was really quick and easy.
SPCA Pet Insurance
Product Review
Processing the application for Insurance over the phone was handled extremely well by Devlin. His attention to detail and efficiency was very commendable. Informative and friendly too! The activating of the promotional discount could have been a bit more user friendly (wasn't as clear as it could have been). Also, while I understand the reading out of the confirmation declaration is somewhat essential, it is way too long and quite an endurance test to try and listen to (let alone remember) - only to be asked to give a verbal 'yes' or 'no'. Perhaps simply suggesting a review by the applicant first (they'll end up reading them in detail later when they either download the pdf of conditions or have them sent to them?), before getting a verbal declaration, might be an option?? Anyway - I'm probably splitting hairs sorry! Overall, I'm extremely happy with the service I received from Devlin and with our new SPCA insurance policy for our puppy!! Well done!! :-)
SPCA Pet Insurance
Product Review
While the policy is fine, the process was way harder than it need be. A "quote" is not a quote, because the premium changes daily, you can't accept a quote the following dau, when you call the call centre, it seems you need to get back to the initial agent, all way too much trouble.
SPCA Pet Insurance
Product Review
Very happy at this time.
SPCA Pet Insurance
Product Review
Easy to deal with and simple to set up online. Very impressed.