SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 819704747 customer reviews.
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Rated /5 from 819704747 Reviews
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Very easy to deal with - very happy with the result
Product Review
Very easy to deal with - very happy with the result
It was sll done online and it was very easy to do, so thankyou.
Product Review
It was sll done online and it was very easy to do, so thankyou.
Sales rep was professional, and courteous
Product Review
Good folow up from my first initial enquiry as i was still waiting on the outcome of my pup adoption. The Staff member was polite, courteous , and respectful which i appreciated. One thing i do notice is that some people tend to talk fast and at times it felt like i was listening to a scripted sales pitch. not his fault, it is his job. I felt a bit unsure of giving my debit card pin to them, and that still niggles at me, but if worse comes to worse i can get my bank to cancel my card. At the end of the day all i am wanting is a great affordable coverage for my dog, that is not going to change on me for the duration of my policy.
Service Review
Sales Rep was professional, and courteous
Outstanding went the extra mile in customer service.
Product Review
As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…
Service Review
Outstanding went the extra mile in customer service.
Very knowledgeable and well explained conditions
Product Review
Was well explained and understood everything
Service Review
Very knowledgeable and well explained conditions
Easy friendly system
Product Review
Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.
Service Review
Easy friendly system
Leonardon (ninja turtle)
Service Review
fantastic
Phone call not necessary
Service Review
I was only checking the estimate of the monthly payment of the insurance on the website, but a couple days later a salesperson from SPCA phoned me during the day in the middle of my work and tried to sell the insurance. It was quite annoying. As they provide the contact number on the website, I rather phone them myself when it suits me. I didn't really want them to contact me at all.
Service Review
I had to talk to about 4 different people to sort my issue out. Maddison was very helpful but and the first person I talked to set the policy up did not explain that we would not be covered from lunchtime-11.59pm nor that I can't start the policy until I have the puppy. When I called to adjust it I wasn't happy so asked to speak to a complaints person. When I said I wanted to change the start date I was told I have to cancel the policy but the premium might change. When I complained it took 1 day for someone to come back to me. Then when they did call they still didn't tell me I can't start it until the 9th because the puppy needs to be in my care. I was not given the right information or had things explained properly through the whole service. Very frustrating.
Service Review
I found the details which were there to be filled out very easy to follow so hope this is of some help. Thanking you Pamela Asher
Time will tell, but all seems good so far! Peace of mind for our doggy.
Service Review
Pleasant and helpful service.
Good people
Service Review
Good
SPCA Pet Insurance
Product Review
Very easy to deal with - very happy with the result
SPCA Pet Insurance
Product Review
It was sll done online and it was very easy to do, so thankyou.
SPCA Pet Insurance
Product Review
Good folow up from my first initial enquiry as i was still waiting on the outcome of my pup adoption. The Staff member was polite, courteous , and respectful which i appreciated. One thing i do notice is that some people tend to talk fast and at times it felt like i was listening to a scripted sales pitch. not his fault, it is his job. I felt a bit unsure of giving my debit card pin to them, and that still niggles at me, but if worse comes to worse i can get my bank to cancel my card. At the end of the day all i am wanting is a great affordable coverage for my dog, that is not going to change on me for the duration of my policy.
SPCA Pet Insurance
Product Review
As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…
SPCA Pet Insurance
Product Review
Was well explained and understood everything
SPCA Pet Insurance
Product Review
Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.