Rated 4.64.64.5/5 from 819704747 Reviews

Read what our customers are saying

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 also really happy with...

Trusted Customer - a year ago

Product Review

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great

Rated: 5 out of 5

It was easy to sign up and get it but harder to open and sign in

Trusted Customer - a year ago

Product Review

As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only

Service Review

It was easy to sign up and get it but harder to open and sign in

Rated: 5 out of 5

No service required - just purchased

Mark - a year ago

Product Review

Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value

Service Review

No service required - just purchased

Rated: 3.5 out of 5

Incredibly helpful with which policy to take and what is included and excluded. was happy to go ahead and take the...

Trusted Customer - a year ago

Product Review

Incredibly helpful with which policy to take and what is included and excluded. Was happy to go ahead and take the cover.

Rated: 4 out of 5

Lovely experience delt with maddison and she was able to answer all the questions i had after previously signed up with...

Libby - a year ago

Product Review

Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French bulldog so I was just wasting my money . Am glad I have made the move although I do hope to never need to use

Service Review

Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French bulldog so I was just wasting my money . Am glad I have made the move although I do hope to never need to use. Absolutely 5 stars my phone played up and they were Abel to get me back to speak with her

Rated: 5 out of 5

Great upto the end query which wasn’t answered and caus3d me to cancel the policy.

Trusted Customer - a year ago

Product Review

Not happy in the end caused by upset of no return email re claiming problems with passwords to use. Totally complicated. Could have been a simpler way of claiming instead of going the way of 5be portal. I’m sorry.

Service Review

Great upto the end query which wasn’t answered and caus3d me to cancel the policy.

Rated: 4 out of 5

Easy to arrange

Kerry Smith - 2 years ago

Service Review

Online only It was great

Rated: 5 out of 5

Thanks

Trusted Customer - 2 years ago

Service Review

Helpful, professional

Rated: 4 out of 5

Customer compliment

Trusted Customer - 2 years ago

Service Review

Amazing service and super friendly staff. Explanation was detailed and customer service was immaculate. Thank you again to Tristan.

Rated: 5 out of 5
Sarah Bedwell - 2 years ago

Service Review

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Rated: 5 out of 5

The pet insurance to meet my need

A Xue - 2 years ago

Service Review

great service

Rated: 5 out of 5

The agent made the process a pleasure

Alicia Van Staden - 2 years ago

Service Review

Great, the agent was fantastic

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - a year ago

Product Review

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - a year ago

Product Review

As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only

Rated: 5 out of 5

SPCA Pet Insurance

Mark - a year ago

Product Review

Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - a year ago

Product Review

Incredibly helpful with which policy to take and what is included and excluded. Was happy to go ahead and take the cover.

Rated: 4 out of 5

SPCA Pet Insurance

Libby - a year ago

Product Review

Lovely experience delt with Maddison and she was able to answer all the questions I had after previously signed up with a different company to find out they do not cover common things for a French bulldog so I was just wasting my money . Am glad I have made the move although I do hope to never need to use

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - a year ago

Product Review

Not happy in the end caused by upset of no return email re claiming problems with passwords to use. Totally complicated. Could have been a simpler way of claiming instead of going the way of 5be portal. I’m sorry.

Rated: 4 out of 5

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