Rated 4.64.64.5/5 from 658594586 Reviews

Read what our customers are saying

Awesum, he explained the process with a example & it was a little easier 2 understand the policies.

Katherine Edwards - 3 years ago

Product Review

My pets r worth the insurance & the gentleman( 4got his name) were very helpful throughout the process.

Service Review

Awesum, he explained the process with a example & it was a little easier 2 understand the policies.

Rated: 5 out of 5

The website was clear and concise on instructions and being informative. the follow up phone calls in regards to...

Trusted Customer - 3 years ago

Product Review

The policy was clear and easy to read. The price is affordable and flexible.

Service Review

The website was clear and concise on instructions and being informative. The follow up phone calls in regards to policies, etc., were thorough with explanation.

Rated: 5 out of 5

The call centre was very efficient at doing their job. the service representative was friendly, spoke very clearly...

Trusted Customer - 3 years ago

Product Review

Great plan for my dog and circumstances. Other insurance companies don't insure dogs over the age of 7.

Service Review

The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the process of choosing a plan for my dog and circumstances very easy.

Rated: 5 out of 5

Awesome service

Trusted Customer - 3 years ago

Service Review

Awesome service

Rated: 5 out of 5

They called very quickly, were friendly, and explained everything well.

Trusted Customer - 3 years ago

Product Review

I haven’t had to use the product yet, but it seems to suit my needs. Would have liked a no co-pay option

Service Review

They called very quickly, were friendly, and explained everything well.

Rated: 4.5 out of 5

Quote provided was not the same amount on what the policy started. policy started the next day after receiving the quote

Trusted Customer - 3 years ago

Product Review

Good policy and good company

Service Review

Quote provided was not the same amount on what the policy started. Policy started the next day after receiving the quote

Rated: 2.5 out of 5

Great!

Trusted Customer - 3 years ago

Service Review

Friendly and lovely call staff, Wonderful communication. Went the extra mile when it came to explaining everything, which was fantastic.

Rated: 5 out of 5

Great phone manner I was quite stressed at the time she was great

Kathryn Hopkins - 3 years ago

Service Review

I had tried all day to do this for a new puppy coming …it was dealt with easily and professionally

Rated: 5 out of 5

Excellent

Trusted Customer - 3 years ago

Service Review

Rob was a very pleasant fella Gave me the weekend to think about it and this was appreciated, didn't feel like I was pushed into it. His delivery was warm and empathetic Great job Rob He deserves a Christmas bonus! Merry Christmas to all there.

Rated: 5 out of 5

Good experience setting up pet insurance for the first time

Trusted Customer - 3 years ago

Service Review

Setting up the insurance has been a smooth process. Professional, friendly service and very helpful while I tried to make up my mind.

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

The lady was very competent and helped and explained everything in detail.

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

I would recommend them again; the consultant I spoke to was lovely and personable while also being knowledgeable and helpful in the product she was helping me with.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Super easy! Hoping the claim side of the house is just as easy as signing up to SPCA insurance.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Belle and I are most appreciative

Rated: 5 out of 5

SPCA Pet Insurance

Nermin Galacgac - 3 years ago

Product Review

Quite a comprehensive cover, plus a 3 months free on premium. Fortnightly payment is reasonable and within the budget as well. Pretty good deal ..

Rated: 5 out of 5

SPCA Pet Insurance

Piyasiri Hemachandra - 3 years ago

Product Review

good, always contact the customer

Rated: 4 out of 5

SPCA Pet Insurance

Carol Thomas - 3 years ago

Product Review

As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.

Rated: 3 out of 5

SPCA Pet Insurance

Graeme Lister - 3 years ago

Product Review

We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery

Rated: 5 out of 5

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