Rated /5 from 658594586 Reviews
Read what our customers are saying
Awesum, he explained the process with a example & it was a little easier 2 understand the policies.
Product Review
My pets r worth the insurance & the gentleman( 4got his name) were very helpful throughout the process.
Service Review
Awesum, he explained the process with a example & it was a little easier 2 understand the policies.
The website was clear and concise on instructions and being informative. the follow up phone calls in regards to...
Product Review
The policy was clear and easy to read. The price is affordable and flexible.
Service Review
The website was clear and concise on instructions and being informative. The follow up phone calls in regards to policies, etc., were thorough with explanation.
The call centre was very efficient at doing their job. the service representative was friendly, spoke very clearly...
Product Review
Great plan for my dog and circumstances. Other insurance companies don't insure dogs over the age of 7.
Service Review
The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the process of choosing a plan for my dog and circumstances very easy.
Awesome service
Service Review
Awesome service
They called very quickly, were friendly, and explained everything well.
Product Review
I haven’t had to use the product yet, but it seems to suit my needs. Would have liked a no co-pay option
Service Review
They called very quickly, were friendly, and explained everything well.
Quote provided was not the same amount on what the policy started. policy started the next day after receiving the quote
Product Review
Good policy and good company
Service Review
Quote provided was not the same amount on what the policy started. Policy started the next day after receiving the quote
Great!
Service Review
Friendly and lovely call staff, Wonderful communication. Went the extra mile when it came to explaining everything, which was fantastic.
Great phone manner I was quite stressed at the time she was great
Service Review
I had tried all day to do this for a new puppy coming …it was dealt with easily and professionally
Excellent
Service Review
Rob was a very pleasant fella Gave me the weekend to think about it and this was appreciated, didn't feel like I was pushed into it. His delivery was warm and empathetic Great job Rob He deserves a Christmas bonus! Merry Christmas to all there.
Good experience setting up pet insurance for the first time
Service Review
Setting up the insurance has been a smooth process. Professional, friendly service and very helpful while I tried to make up my mind.
Service Review
The lady was very competent and helped and explained everything in detail.
Service Review
I would recommend them again; the consultant I spoke to was lovely and personable while also being knowledgeable and helpful in the product she was helping me with.
SPCA Pet Insurance
Product Review
Super easy! Hoping the claim side of the house is just as easy as signing up to SPCA insurance.
SPCA Pet Insurance
Product Review
Belle and I are most appreciative
SPCA Pet Insurance
Product Review
Quite a comprehensive cover, plus a 3 months free on premium. Fortnightly payment is reasonable and within the budget as well. Pretty good deal ..
SPCA Pet Insurance
Product Review
good, always contact the customer
SPCA Pet Insurance
Product Review
As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.
SPCA Pet Insurance
Product Review
We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery