Rated /5 from 643585571 Reviews
Read what our customers are saying
Very quick, efficient service, easy to apply on-line
Product Review
A good policy to have for Peace of Mind
Service Review
Very quick, efficient service, easy to apply on-line
The staff explained everything in detail.
Product Review
I didn’t realise SPCA insurance is more suitable than other products from other organisations.
Service Review
The staff explained everything in detail.
While i cannot rate the actual insurance as i never had to use it due to very shirt nature of how long i had it, i can...
Product Review
I haven't given 3 as it is average and should not change the overall rating negative or positive as I can not rate it having it used it due the short nature of being on the policy. (Less than 6 hours)
Service Review
While I cannot rate the actual insurance as I never had to use it due to very shirt nature of how long i had it, I can rate my experience with the agents of the phone. It was terrible. They were both very nice. But I felt peddled, I filled in a quote simply to get an idea then 20 minutes later I was called without asking. When talking to both I felt I was being pushed jnto making the decision then and there and while trying to cancel because I didn't want to make that decision then and there I felt like I was being guilted and pushed to stay. The whole experince made feel like a terrible person for not insuring my two girls, and slimy for doing it just because I was to anxious and felt to pushed to say no. I will always support SPCA and always be a part of and work within SPCA but this was not SPCA and did not feel like it. It felt corprate and business, not caring and protective
The sales rep was polite and patient. i appreciated his help.
Product Review
I haven’t had the insurance long enough to have an opinion.
Service Review
The sales rep was polite and patient. I appreciated his help.
Excellent information from the online portal & the customer services representative that i spoke too
Product Review
This is our first time purchasing pet insurance, we were very happy with the cover offered in each category
Service Review
Excellent information from the online portal & the customer services representative that I spoke too
Really easy to signup for.
Product Review
Great deal with getting three months free for being an SPCA adopter.
Service Review
Really easy to signup for.
Excellent Cover for our 2 dogs
Service Review
The bro accurately informed me of the types of cover available with SPCA insurance to keep our dogs well. Very informative phone call. A lot of information to take onboard in an initial phone call. Happy to know my dogs and our vet bills are well cared for.
Great deal
Service Review
Ease of use
Service Review
Detailed and Friendly and not pushy
Very quick and made things understandable.
Service Review
Explained thing very clearly, easy to understand, staff member polite and got thru a lot of info in short time.
Good contact centre experience.
Service Review
Contact centre staff member was very helpful and knowledgeable, a very pleasant person to talk to. Follow up on quote was very prompt.
Service Review
Its quite a long process on the phone to set up the insurance, seemed harder than getting car insurance
SPCA Pet Insurance
Product Review
Not sure yet cause I have not had to use it
SPCA Pet Insurance
Product Review
I have only just bought it, but I am very confident that I have made the right decision
SPCA Pet Insurance
Product Review
It was to expensive to start with and would of been nice to have a bonus when registering to offset these costs just a thought.
SPCA Pet Insurance
Product Review
I feel as though the cover is perfect for what I need
SPCA Pet Insurance
Product Review
Easy to understand product
SPCA Pet Insurance
Product Review
Perfect product l, exactly what was required