Rated 4.64.64.5/5 from 729645657 Reviews

Read what our customers are saying

Spca contacted me following an internet enquiry. the call took longer than expected as i had to gonover the same...

Trusted Customer - 3 years ago

Product Review

Offers good coverage for pets

Service Review

SPCA contacted me following an internet enquiry. The call took longer than expected as I had to gonover the same information several times both on the phone and online.

Rated: 4 out of 5

I used the 0800 number and spoke with a lovely woman who was in sydney. she was extremely clear in her delivery of...

Carol Seay - 3 years ago

Product Review

Too early to tell. The proof will be in when I need to make a claim and hopefully that won't need to happen.

Service Review

I used the 0800 number and spoke with a lovely woman who was in Sydney. She was extremely clear in her delivery of information, didn't try to sway my decision and was very pleasant.

Rated: 4.5 out of 5

Very fast and easy to apply online, reasonably priced and covers what i need for my furry friend

Trusted Customer - 3 years ago

Product Review

Covers all I need for my pet, and comparable to other companies

Service Review

Very fast and easy to apply online, reasonably priced and covers what I need for my furry friend

Rated: 5 out of 5

Insurance plans were explained thoroughly by the representative.

Trusted Customer - 3 years ago

Product Review

If there is a customised plan option to make it work within the budget

Service Review

Insurance plans were explained thoroughly by the representative.

Rated: 4 out of 5

Very friendly, helpful and clear on what he was selling me. he was great to chat with, and accommodating to when i...

Trusted Customer - 3 years ago

Product Review

Insurance cover sounds great! Wish we knew about this for our first dog, such a great idea with the cost of vet bills!

Service Review

Very friendly, helpful and clear on what he was selling me. He was great to chat with, and accommodating to when I could talk (rung back at a time that worked for me) and even when I went to a dead spot for reception in our house, he got back to me straight away. Happy with the type of insurance we have purchased

Rated: 5 out of 5

Awesum, he explained the process with a example & it was a little easier 2 understand the policies.

Katherine Edwards - 3 years ago

Product Review

My pets r worth the insurance & the gentleman( 4got his name) were very helpful throughout the process.

Service Review

Awesum, he explained the process with a example & it was a little easier 2 understand the policies.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Service Review

I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.

Rated: 4 out of 5
Trusted Customer - 3 years ago

Service Review

Very quick, efficient service, easy to apply on-line

Rated: 5 out of 5
Shu Zhang - 3 years ago

Service Review

The staff explained everything in detail.

Rated: 5 out of 5

I was peddled and pushed.

Trusted Customer - 3 years ago

Service Review

While I cannot rate the actual insurance as I never had to use it due to very shirt nature of how long i had it, I can rate my experience with the agents of the phone. It was terrible. They were both very nice. But I felt peddled, I filled in a quote simply to get an idea then 20 minutes later I was called without asking. When talking to both I felt I was being pushed jnto making the decision then and there and while trying to cancel because I didn't want to make that decision then and there I felt like I was being guilted and pushed to stay. The whole experince made feel like a terrible person for not insuring my two girls, and slimy for doing it just because I was to anxious and felt to pushed to say no. I will always support SPCA and always be a part of and work within SPCA but this was not SPCA and did not feel like it. It felt corprate and business, not caring and protective

Rated: 1 out of 5

Helpful

Trusted Customer - 3 years ago

Service Review

The sales rep was polite and patient. I appreciated his help.

Rated: 4 out of 5

Excellent

Trusted Customer - 3 years ago

Service Review

Excellent information from the online portal & the customer services representative that I spoke too

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

I checked most of the other pet insurance companies to see what they could offer me but SPCA was the best value for money for what I get in cover for my dog.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

At present I don’t have enough information or use to comment on it as yet.

Rated: 3 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Easy , clear , affordable

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Great price and purchase with the questions all answered.

Rated: 5 out of 5

SPCA Pet Insurance

Alexis Shanks - 3 years ago

Product Review

I love the fact some of the money goes towards helping the SPCA

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Super easy! Hoping the claim side of the house is just as easy as signing up to SPCA insurance.

Rated: 5 out of 5

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