SPCA Pet Insurance Reviews

Excellent servicem

Communications were clear and helpful. The policies are “purrfect” for what I was looking for. And of course I like that a % of the premiums go towards helping the SPCA and the fine work they do

Very quick response, totally hustle free. Everything was sorted over the phone. The attendant was very friendly and helpful. Highly recommended

very helpful, but yet to see the effectiveness when we get a claim.

The comparative table is a good idea - it helps decision making. More explanation (live links) for some parts would be good. Form filling parts could do with a look over, for usability and to check it all works (web geek's job) and correct English and grammar and spelling (editor's job). One thing I remember is the final tick box for 'I have read and agree to conditions'. I wanted to pay by direct debit, but our account is a joint account so I couldn't do that - see the wording in the form which prevented me ticking the box. This is what I mean by editing. Somewhere in there is also a 'you' which should be a 'your' - one of the most common language errors in writing. The text needs an edit, web geeks don't tend to write online forms in the best language for users, their job is design not words.

Rachel was very helpful and fully explained the whole procedure. I would highly recommend this insurance to other people.