Rated 4.64.64.5/5 from 659595587 Reviews

Read what our customers are saying

I cancelled it and they have been charging me for months, the lady when i called to cancel was very reluctant and...

Alana Dempsey - 3 years ago

Product Review

I didn't want to purchase, I got charged anyway, be careful dealing with these people

Service Review

I Cancelled it and they have been charging me for months, the lady when I called to cancel was very reluctant and apparently didn't cancel, I repeated roughly 5x I AM RINGING TO CANCEL, I have the call history and a witness who heard me cancel. Rip off ******** I'M FURIOUS, please contact me ASAP, as you advise that phone calls are recorded, so you now owe ME money. CANCEL IT

Rated: 1 out of 5

Easy to apply and quick to reply. yes i would recommend to friends an family

Debbie - 3 years ago

Product Review

same as above thoughts. Plus well known company

Service Review

Easy to apply and quick to reply. Yes i would recommend to friends an family

Rated: 5 out of 5

Well explained however the person over the phone was quite pushy. for someone who is inexperienced and reserved the...

Trusted Customer - 3 years ago

Product Review

Happy with the level of cover I receive.

Service Review

Well explained however the person over the phone was quite pushy. For someone who is inexperienced and reserved the approach felt demanding. While it is a good thing to close a sale they could approach it with a kinder heart.

Rated: 3.5 out of 5

The form asks for details such as a date of birth, that animals adopted from the spca simply may not have. "not known"...

Trusted Customer - 3 years ago

Product Review

Your form should allow for more options.

Service Review

The form asks for details such as a date of birth, that animals adopted from the SPCA simply may not have. "Not known" should be an optional answer.

Rated: 3 out of 5

I think it would have taken me much less time to look into each tier of insurance myself, online. the call was 30...

Trusted Customer - 3 years ago

Product Review

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Service Review

I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.

Rated: 4 out of 5

Very quick, efficient service, easy to apply on-line

Trusted Customer - 3 years ago

Product Review

A good policy to have for Peace of Mind

Service Review

Very quick, efficient service, easy to apply on-line

Rated: 5 out of 5

Great deal

Ricki Thomson - 3 years ago

Service Review

Ease of use

Rated: 5 out of 5
Mike White - 3 years ago

Service Review

Detailed and Friendly and not pushy

Rated: 5 out of 5

Very quick and made things understandable.

Angela Povey - 3 years ago

Service Review

Explained thing very clearly, easy to understand, staff member polite and got thru a lot of info in short time.

Rated: 5 out of 5

Good contact centre experience.

Leslie Ault - 3 years ago

Service Review

Contact centre staff member was very helpful and knowledgeable, a very pleasant person to talk to. Follow up on quote was very prompt.

Rated: 5 out of 5
Nicole Johnston - 3 years ago

Service Review

Its quite a long process on the phone to set up the insurance, seemed harder than getting car insurance

Rated: 3 out of 5
Dylan Parker - 3 years ago

Service Review

Top notch. Very helpful and friendly

Rated: 5 out of 5

SPCA Pet Insurance

Cameron Wilson - 3 years ago

Product Review

Very suitable for what we need, and has very flexible options as well

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Great overall coverage and pricing.

Rated: 4 out of 5

SPCA Pet Insurance

Lexi Cuthbertson - 3 years ago

Product Review

It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

I’m not clear what you mean by this question. I have registered with insurance, I haven’t used it yet.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Great process online simple and clearly laid out. Fast to order and competitive prices for the product offered in comparison to other companies, plus like to support the work of the SPCA

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Not sure yet cause I have not had to use it

Rated: 3 out of 5

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