SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 837716765 customer reviews.
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As i said earlier the service i received from the young lady on the phone was excellent,. we couldn't have made the...
Product Review
The Lady I spoke with over the phone was very informative and explained herself with information pertaining to which level of insurance we would need for our puppy. She was patient and listened to our responses to make sure we understood what she was saying, so that we could choose the best decisions for our puppy.
Service Review
As I said earlier the service I received from the young lady on the phone was excellent,. We couldn't have made the best decision for our puppy if it wasn't for the young lady on the phone.
The way exclusions work was not made clear. other companies have them written on the policy, whereas spca just do them...
Product Review
The range of products I think is great and the fact they have higher limits and a higher age limit for dogs is great.
Service Review
The way exclusions work was not made clear. Other companies have them written on the policy, whereas SPCA just do them on a claim by claim basis - so you make a claim and then assuming not a preexisting condition all is well. this is much easier, and I think they include more as a result, but for some it will feel slightly odd as they are not totally clear what is and is not going to be excluded - if they had a specific issue for example. When I rang, the person on the phone had no concept of what I was trying to ask about. Not a fan that they automatically call you if you put in a quote. I find that really annoying. I did one for a friend just to compare, and sure enough I got a call for that. I guess I should have used a fake phone number, but the systems could match phone numbers to see if the person has already bought a policy. I did several quotes before I bought which I am sure is not uncommon.
Good to have a person to talk to directly. the rates and cover was well explained in a friendly manner.
Product Review
Although I renamed my cat companion. She cared for by her foster parent so very well. Coco has adjusted to her new home very quickly. Coco is very affectionate, active and curious. It was hard to pick just one cat. All the animals in the shelter seemed healthy and well cared for and the staff dedicated to the animals' welfare. The bonus of having Coco first vaccinations and de sexing already done meant we could get straight down to loving our new family member.
Service Review
good to have a person to talk to directly. The rates and cover was well explained in a friendly manner.
Aubrielle, who i spoke to was amazing. she's very friendly and made it very easy to deal with.
Product Review
Very helpful and very friendly staff when I was dealing with them over the phone.
Service Review
Aubrielle, who I spoke to was amazing. She's very friendly and made it very easy to deal with.
It was an amazing fast process .
Product Review
Awesome team
Service Review
It was an amazing fast process .
Service Review
Excellent
Very satisfied kitty customer
Service Review
When I needed cover for when my cat, Poncho, had a lump on his eye that needs a sample taken to see if it was cancerous, they were quick to pay for 80% of his treatment (that's what my plan covers anyway). Would recommend SPCA pet insurance to everyone.
Service with no stress
Service Review
Service was great full explanation no stress
10/10 customer service
Service Review
Extremely friendly and patient staff (especially the operator Jessie!) Lots information on different policy plans provided.
Easy to set up
Service Review
Easy to set up and register for insurance
SPCA pet insurance is AWESOME!
Service Review
Excellent!! Danielle I think her name was, was incredible. So kind. She knew I had kids and a puppy running around in the background so she was quick but thorough. She helped me pick the right package. She asked how the puppy was settling in which is so nice. Most services don’t really care they want money. She made the experience easy for me. Especially as a new puppy owner who knows nothing. She gave great advice. I’m very happy
SPCA Pet Insurance
Product Review
The Lady I spoke with over the phone was very informative and explained herself with information pertaining to which level of insurance we would need for our puppy. She was patient and listened to our responses to make sure we understood what she was saying, so that we could choose the best decisions for our puppy.
SPCA Pet Insurance
Product Review
The range of products I think is great and the fact they have higher limits and a higher age limit for dogs is great.
SPCA Pet Insurance
Product Review
Although I renamed my cat companion. She cared for by her foster parent so very well. Coco has adjusted to her new home very quickly. Coco is very affectionate, active and curious. It was hard to pick just one cat. All the animals in the shelter seemed healthy and well cared for and the staff dedicated to the animals' welfare. The bonus of having Coco first vaccinations and de sexing already done meant we could get straight down to loving our new family member.
SPCA Pet Insurance
Product Review
Very helpful and very friendly staff when I was dealing with them over the phone.
SPCA Pet Insurance
Product Review
Awesome team