SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 695620623 customer reviews.
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As i already said, the telephone conversation took far too long. all that was required was for me to read the terms and...
Product Review
I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.
Service Review
As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.
Excellent, answered all my queries and sorted the same in a very timely manner thank you.
Product Review
All my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.
Service Review
Excellent, answered all my queries and sorted the same in a very timely manner thank you.
Assistance given was great! after frustrating time trying to email application. would recommend to friends and family...
Product Review
Had problem trying to contact email address spca@petsure.co.nz had to call and ask for assistance to send required documents. person i contacted was very helpful after a frustrating time trying to forward documents required for completion of our application. the e-mail address we were recommended to use was completely different to the one showing on the bottom of our application.
Service Review
ASSISTANCE GIVEN WAS GREAT! AFTER FRUSTRATING TIME TRYING TO EMAIL APPLICATION. WOULD RECOMMEND TO FRIENDS AND FAMILY YOUR INSURANCE SERVICE.
Fantastic service provided the consultant who called to finalise my policy with me!
Product Review
The man who called me to finalise my policy was fantastic, great customer service, explained everything fully and checked I understood. As a manager of a sales and service team in general insurance I was very impressed.
Service Review
Fantastic service provided the consultant who called to finalise my policy with me!
Excellent
Product Review
It was great excellent help and friendly thank you so much.
Service Review
Excellent
Great customer service. Very helpful and informative. Highly recommend
Service Review
Great customer service! Very helpful and informative. Highly recommend!
Service Review
Ben is offering his top notch of service, I am grateful to be engaged with him. I do apologies for my rushing behaviour due to lacking of phone connection and was travelling. If it is possible, would the insurance financial disclosure be sent via email instead of conveying via phone call? As far as I am concerned, the financial disclosure would be sent via email, hence, isn’t that a little redundant to conveyed via phone call? Anyways, this has nothing to do with the agent, he is only following the call script.
Service Review
Great and efficient service. Thank you SPCA!
Service Review
Person I spoke to was very helpful, friendly and informative.
Service Review
Was easy answered all my questions was really happy witb my experience
Clear communication, friendly and comprehensive.
Service Review
Very clear communication, friendly and comprehensive.
SPCA Pet Insurance
Product Review
I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.
SPCA Pet Insurance
Product Review
All my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.
SPCA Pet Insurance
Product Review
Had problem trying to contact email address spca@petsure.co.nz had to call and ask for assistance to send required documents. person i contacted was very helpful after a frustrating time trying to forward documents required for completion of our application. the e-mail address we were recommended to use was completely different to the one showing on the bottom of our application.
SPCA Pet Insurance
Product Review
The man who called me to finalise my policy was fantastic, great customer service, explained everything fully and checked I understood. As a manager of a sales and service team in general insurance I was very impressed.
SPCA Pet Insurance
Product Review
It was great excellent help and friendly thank you so much.