Rated 4.64.64.6/5 from 759662687 Reviews

Read what our customers are saying

Excellent, answered all my queries and sorted the same in a very timely manner thank you.

Trusted Customer - 2 years ago

Product Review

All my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.

Service Review

Excellent, answered all my queries and sorted the same in a very timely manner thank you.

Rated: 5 out of 5

Assistance given was great! after frustrating time trying to email application. would recommend to friends and family...

Trusted Customer - 2 years ago

Product Review

Had problem trying to contact email address spca@petsure.co.nz had to call and ask for assistance to send required documents. person i contacted was very helpful after a frustrating time trying to forward documents required for completion of our application. the e-mail address we were recommended to use was completely different to the one showing on the bottom of our application.

Service Review

ASSISTANCE GIVEN WAS GREAT! AFTER FRUSTRATING TIME TRYING TO EMAIL APPLICATION. WOULD RECOMMEND TO FRIENDS AND FAMILY YOUR INSURANCE SERVICE.

Rated: 4.5 out of 5

Fantastic service provided the consultant who called to finalise my policy with me!

Trusted Customer - 2 years ago

Product Review

The man who called me to finalise my policy was fantastic, great customer service, explained everything fully and checked I understood. As a manager of a sales and service team in general insurance I was very impressed.

Service Review

Fantastic service provided the consultant who called to finalise my policy with me!

Rated: 5 out of 5

Excellent

Trusted Customer - 2 years ago

Product Review

It was great excellent help and friendly thank you so much.

Service Review

Excellent

Rated: 5 out of 5

Easy to understand and timely contact

Serena Cattellini - 2 years ago

Service Review

Easy to understand and timely contact

Rated: 5 out of 5

Was great, it can be really tricky to know what to look for in pet insurance, and having a follow up phone call booked...

Trusted Customer - 2 years ago

Product Review

I purchased this policy because some of the premium amount goes back into SPCA to help support other animals. So not only is my dog protected, but it helps other dogs all around the country.

Service Review

Was great, it can be really tricky to know what to look for in pet insurance, and having a follow up phone call booked where I could get more information and ask questions was really helpful.

Rated: 4 out of 5

Policy provides better cover than some other pet insurance pollicies

Trusted Customer - 2 years ago

Service Review

Policy provides better cover than some other pet insurance pollicies

Rated: 5 out of 5
Trusted Customer - 2 years ago

Service Review

Bit cheeky to send a survey before I've received my policy documents

Rated: 2 out of 5
Trusted Customer - 3 years ago

Service Review

Online enquiry then great follow up from customer services on the phone to answer any questions

Rated: 5 out of 5

Went through all my options and explained the policy really well.

Katrina Mcdermott - 3 years ago

Service Review

Charly went through what the policy covers really well. She was able to answer all my questions.

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

Friendly staff, detailed premium, answer my queries

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

Very Friendly, explained all I needed to understand, would tell family and friends.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

All my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

Had problem trying to contact email address spca@petsure.co.nz had to call and ask for assistance to send required documents. person i contacted was very helpful after a frustrating time trying to forward documents required for completion of our application. the e-mail address we were recommended to use was completely different to the one showing on the bottom of our application.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

The man who called me to finalise my policy was fantastic, great customer service, explained everything fully and checked I understood. As a manager of a sales and service team in general insurance I was very impressed.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

It was great excellent help and friendly thank you so much.

Rated: 5 out of 5
Serena Cattellini - 2 years ago
Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

I purchased this policy because some of the premium amount goes back into SPCA to help support other animals. So not only is my dog protected, but it helps other dogs all around the country.

Rated: 4 out of 5

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