Rated 4.64.64.6/5 from 759662687 Reviews

Read what our customers are saying

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being...

Trusted Customer - 2 years ago

Product Review

Hopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our choice of insurance providers.

Service Review

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

Rated: 5 out of 5

Person who rang to talk to me was informative and helpful

Kimberley Fatt - 2 years ago

Product Review

It was easy Person on the phone was informative Good value

Service Review

Person who rang to talk to me was informative and helpful

Rated: 5 out of 5
Ronald Harvey - 2 years ago
Rated: 5 out of 5

It was lovely to deal with your consultant. everything was explained in a very clear and professional manner. thank...

Odette Viljoen - 2 years ago

Product Review

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Service Review

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Rated: 5 out of 5

As i already said, the telephone conversation took far too long. all that was required was for me to read the terms and...

Trusted Customer - 2 years ago

Product Review

I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.

Service Review

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

Rated: 3.5 out of 5
Trusted Customer - 2 years ago
Rated: 4 out of 5

Easy, efficient & effective

Vicky Russell - 2 years ago

Service Review

Easy to understand and information provided was helpful and clear

Rated: 5 out of 5
Pamela Highet - 2 years ago

Service Review

I adopted my Dog from the SPCA,so of course it made sense to insure my Dog with you. Was a plus that it was quick service online and done and done Thankyou

Rated: 5 out of 5
Danielle Maritz - 2 years ago

Service Review

Very informative and assisted me with my queries and details. they were patient and walked me through the process and continue to confirm if I understood.

Rated: 5 out of 5
Trusted Customer - 2 years ago

Service Review

Very simple process

Rated: 5 out of 5

Too many follow up calls which is really unnecessary.

Trusted Customer - 2 years ago

Service Review

The online quote has provided everything I needed and I am happy with purchase online. However with no reminding of the possibility receiving your call, the team kept calling me about the quotations 6 times in total within two days.

Rated: 2 out of 5
Litalia Macfarlane - 2 years ago

Service Review

Amazingly easy process.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

Hopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our choice of insurance providers.

Rated: 5 out of 5

SPCA Pet Insurance

Kimberley Fatt - 2 years ago

Product Review

It was easy Person on the phone was informative Good value

Rated: 5 out of 5
Ronald Harvey - 2 years ago
Rated: 5 out of 5

SPCA Pet Insurance

Odette Viljoen - 2 years ago

Product Review

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.

Rated: 4 out of 5
Trusted Customer - 2 years ago
Rated: 4 out of 5

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