Rated 4.64.64.6/5 from 761665689 Reviews

Read what our customers are saying

Very helpful, but yet to see the effectiveness when we get a claim.

Piyasiri Hemachandra - 3 years ago

Product Review

good, always contact the customer

Service Review

very helpful, but yet to see the effectiveness when we get a claim.

Rated: 4 out of 5

The comparative table is a good idea - it helps decision making. more explanation (live links) for some parts would be...

Carol Thomas - 3 years ago

Product Review

As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.

Service Review

The comparative table is a good idea - it helps decision making. More explanation (live links) for some parts would be good. Form filling parts could do with a look over, for usability and to check it all works (web geek's job) and correct English and grammar and spelling (editor's job). One thing I remember is the final tick box for 'I have read and agree to conditions'. I wanted to pay by direct debit, but our account is a joint account so I couldn't do that - see the wording in the form which prevented me ticking the box. This is what I mean by editing. Somewhere in there is also a 'you' which should be a 'your' - one of the most common language errors in writing. The text needs an edit, web geeks don't tend to write online forms in the best language for users, their job is design not words.

Rated: 3 out of 5

Rachel was very helpful and fully explained the whole procedure. i would highly recommend this insurance to other...

Graeme Lister - 3 years ago

Product Review

We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery

Service Review

Rachel was very helpful and fully explained the whole procedure. I would highly recommend this insurance to other people.

Rated: 5 out of 5

Very quick and easy. i love how they give back to the animals at the spca , this was important to me. knowing my vet...

Chontelle Briggs - 3 years ago

Product Review

Good price .covers what I need

Service Review

Very quick and easy. I love how they give back to the animals at the spca , this was important to me. Knowing my vet bills are covered is a big relief.

Rated: 5 out of 5

Excellent advice and very helpful with information good follow up price competitive would highly recommend

Ross Windle - 3 years ago

Product Review

After cost comparisons it was easy to select SPCA

Service Review

Excellent advice and very helpful with information good follow up Price competitive would highly recommend

Rated: 4.5 out of 5

They contacted me within ten minutes of applying for pet insurance quote. they were very helpful in helping me...

Brenda Karaitiana - 3 years ago

Product Review

I thought total premiums were a little higher than other places i looked at for pet insurance and less benefits.

Service Review

They contacted me within ten minutes of applying for pet insurance quote. They were very helpful in helping me understand the policy well and answering any questions i had.

Rated: 4.5 out of 5

Very straightforward process

Trusted Customer - 4 years ago

Service Review

Really easy to use. Clear what the policy covers and doesn't cover, e.g.; what excess I need to pay, the amount of claims per year.

Rated: 5 out of 5
Justin Gregory - 4 years ago

Service Review

They will help pay for any vet bills Which is a good thing for people who are on a pension.and I think it would be a good idea if pet owners should insure their pets.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

The whole process was quick and easy. The person I spoke to was pleasant and helpful

Rated: 5 out of 5

Great price, friendly, easy service

Trusted Customer - 4 years ago

Service Review

Very nice friendly guy who explained everything really simply

Rated: 5 out of 5

Nice customer service

Trusted Customer - 4 years ago

Service Review

Nice customer service

Rated: 5 out of 5

Very efficient service

Pauline Toye - 4 years ago

Service Review

Very efficient & professional, explained policy thoroughly

Rated: 5 out of 5

SPCA Pet Insurance

Agnes Algra - 3 years ago

Product Review

Policy sounds very good and things are well covered

Rated: 5 out of 5

SPCA Pet Insurance

Julika Batten - 3 years ago

Product Review

Insurance covers everything we need.

Rated: 5 out of 5

SPCA Pet Insurance

Swampy Wilkinson - 3 years ago

Product Review

From what I was informed on. I feel it will meet our needs for our pet

Rated: 5 out of 5

SPCA Pet Insurance

Alana Dempsey - 3 years ago

Product Review

I didn't want to purchase, I got charged anyway, be careful dealing with these people

Rated: 1 out of 5

SPCA Pet Insurance

Debbie - 3 years ago

Product Review

same as above thoughts. Plus well known company

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Happy with the level of cover I receive.

Rated: 4 out of 5

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