Rated 4.64.64.5/5 from 798686725 Reviews

Read what our customers are saying

Quote provided was not the same amount on what the policy started. policy started the next day after receiving the quote

Trusted Customer - 3 years ago

Product Review

Good policy and good company

Service Review

Quote provided was not the same amount on what the policy started. Policy started the next day after receiving the quote

Rated: 2.5 out of 5

Quick and easy

Michelle Simpson - 3 years ago

Service Review

Quick and easy

Rated: 5 out of 5

The lady i spoke with after requesting a call back phoned within 5 minutes which i was very impressed with. she was...

Helena Wilson - 3 years ago

Product Review

Premiums for each Policy is very reasonable & so is the cover. I can be assured now both my Girls can get the best care fhey deserve.

Service Review

The lady I spoke with after requesting a Call Back phoned within 5 minutes which I was very impressed with. She was extremely polite & helpful & allowed me to make a informed decision about which policies to take out for my 2 cats. 5*

Rated: 5 out of 5

They assisted me to make the right decision in which insurance policy rate would suit me and our dogs.

Dudley Moir - 3 years ago

Product Review

We have purchased a policy that will fit with our budget and our pets

Service Review

They assisted me to make the right decision in which insurance policy rate would suit me and our dogs.

Rated: 5 out of 5

Easy to talk to, clear understanding, very helpful

Zhoey Tilby - 3 years ago

Product Review

Accomodating to our needs

Service Review

Easy to talk to, clear understanding, very helpful

Rated: 5 out of 5

Perso very friendly and helpful. went above and beyond, as first call ended as my phone died feom flat battery. took...

Brent Mckenzie - 3 years ago

Product Review

Cost effective pricing .helped to make choice easier.

Service Review

Perso very friendly and helpful. Went above and beyond, as first call ended as my phone died feom flat battery. Took another 2 tries before we finally got to speak.

Rated: 5 out of 5

Very pleased with the service

Cameron Wilson - 4 years ago

Service Review

Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.

Rated: 5 out of 5

Should look at improving the initial online sign up processes.

Trusted Customer - 4 years ago

Service Review

Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.

Rated: 3 out of 5

Fantastic team, great insurance policy and your insurance helps the SPCA

Lexi Cuthbertson - 4 years ago

Service Review

It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

I just did the online system and it was smooth and easy to use

Rated: 5 out of 5

Great process ordering online

Trusted Customer - 4 years ago

Service Review

Great process to organise online. Really simple terms laid out clearly to help compare products. Fast and easy process overall, so impressed so far

Rated: 5 out of 5

All good, maybe a little long winded

Trusted Customer - 4 years ago

Service Review

Victor was very polite ad thorough

Rated: 4 out of 5

SPCA Pet Insurance

Graeme Lister - 3 years ago

Product Review

We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery

Rated: 5 out of 5

SPCA Pet Insurance

Chontelle Briggs - 3 years ago

Product Review

Good price .covers what I need

Rated: 5 out of 5

SPCA Pet Insurance

Ross Windle - 3 years ago

Product Review

After cost comparisons it was easy to select SPCA

Rated: 5 out of 5

SPCA Pet Insurance

Brenda Karaitiana - 3 years ago

Product Review

I thought total premiums were a little higher than other places i looked at for pet insurance and less benefits.

Rated: 4 out of 5

SPCA Pet Insurance

Porcia Mallard - 3 years ago

Product Review

Everything was explained perfectly

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Purchase provided solutions to our needs

Rated: 4 out of 5

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