Rated 4.64.64.6/5 from 761665689 Reviews

Read what our customers are saying

I really only wanted a quote and i ended up having purchased a policy. the woman i spoke to was very nice and the...

Trusted Customer - 3 years ago

Product Review

The policy was OK - it was clearly explained- but upon reflection I realised that it wasn't what I wanted.

Service Review

I really only wanted a quote and I ended up having purchased a policy. The woman I spoke to was very nice and the conversation very quickly moved from "getting a quote" to "purchasing a policy"

Rated: 3 out of 5

I called the customer service line for a quote and more information then all of a sudden it felt like i was coerced to...

Trusted Customer - 3 years ago

Product Review

Good range of services but could be better for the amount.

Service Review

I called the customer service line for a quote and more information then all of a sudden it felt like I was coerced to sign up by using terms like “part of your premium is donated to SPCA” and “there’s a cool down period as well if you decide not to continue”. I ended up signing up for my dogs and then had to call back the same day to cancel because I felt that I couldn’t say no. Please next time just listen to your customers when calling in for information only and not to sign up.

Rated: 2.5 out of 5

The customer service was helpful and was able to help me with any queries i had.

Katharine Howse - 3 years ago

Product Review

I will be in a position to give my opinion about my purchase once we have had experience of making claims in the future. At the moment, for what our policy offers, I am very happy.

Service Review

The customer service was helpful and was able to help me with any queries I had.

Rated: 4.5 out of 5

Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome...

Albert Westbury - 3 years ago

Product Review

Cheaper than i expected.very happy with out come

Service Review

Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome service.would reccomend to anyone.

Rated: 5 out of 5

Very helpful, kind and patient. knowledgeable about the product and made the decision to purchase easy. a quick and...

Trusted Customer - 3 years ago

Product Review

Haven’t used it yet, so I can’t really say much about the product. I like that some of the money spent on the insurance goes back to support SPCA.

Service Review

Very helpful, kind and patient. Knowledgeable about the product and made the decision to purchase easy. A quick and prompt process too - the representative was great!

Rated: 4.5 out of 5

Everything was easy except the date section. day / month / year would have been easier.

Vivienne Powell - 3 years ago

Product Review

The price was good and the infomation read well.

Service Review

Everything was easy except the date section. Day / month / year would have been easier.

Rated: 5 out of 5
Nicole Johnston - 4 years ago

Service Review

Its quite a long process on the phone to set up the insurance, seemed harder than getting car insurance

Rated: 3 out of 5
Dylan Parker - 4 years ago

Service Review

Top notch. Very helpful and friendly

Rated: 5 out of 5

Knowledgeable sales people

Trusted Customer - 4 years ago

Service Review

Spoke to two staff over the period of a week and the service was excellent. Great product knowledge, listened to my needs and very helpful.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

Very professional.

Rated: 5 out of 5
Julie Woods - 4 years ago

Service Review

Friendly helpful advice.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

The service was good and answered all the question I had. Was friendly and made things very easy understanding the application.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

This is our first time purchasing pet insurance, we were very happy with the cover offered in each category

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Great deal with getting three months free for being an SPCA adopter.

Rated: 5 out of 5

SPCA Pet Insurance

Kieran Garner-Hanson - 3 years ago

Product Review

It gives me the health care cover for Millie I need as she gets older. Her care is very important to me, I want to be able to offer her access to regular vet clinic care if she needs it and particularly if unexpected issues arise

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Cheap understable and what I wanted

Rated: 5 out of 5

SPCA Pet Insurance

Beverley Lawrence - 3 years ago

Product Review

I would lose current benefits and will be phoning at 8am or shortly thereafter to push back the start date. His last scale and polish in AKL was $215.00. I am not prepared to lose that advantage. His birthdate was not considered adequately. Cost of annual check? Prepared to lose the policy if a push-back of start date is unacceptable. In which case, I regret this use of my time when I had merely shown interest. I like to take my time.

Rated: 3 out of 5

SPCA Pet Insurance

Matthew Dyson - 4 years ago

Product Review

Overall, seems like great value for money! Competitive policy compared to others. Wasn't a hard decision.

Rated: 5 out of 5

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