SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 819704747 customer reviews.
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Fantastic service, very clear explainations and the whole process of obtaining pet insurance was made very easy.
Product Review
More value and cheaper than others
Service Review
Fantastic service, very clear explainations and the whole process of obtaining pet insurance was made very easy.
Friendly staff
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Friendly staff
It sucked!
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IT SUCKED! JUST MORE THAN
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IT SUCKED!
Madison was very exceptional. she knew what she was talking about. i was busy at the time when i called and got madison...
Product Review
Worth the fortnightly payment for our new dog to our family for the first time.
Service Review
Madison was very exceptional. She knew what she was talking about. I was busy at the time when I called and got Madison but understood and had a lot of patience. She made me feel very comfortable and thank you Madison for this. Our older daughters name is also Madison such a cool name ha ha.
So thorough and helpful.
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Reasonable price for cover chosen.
Service Review
So thorough and helpful.
Good follow up off the back of my enquiry online. friendly staff and answered most of the questions i had.
Product Review
Price seems fair for cover provided. I would have liked an option for a $500 excess vs $1000 excess on the works cover but went for the big stuff.
Service Review
Good follow up off the back of my enquiry online. Friendly staff and answered most of the questions I had.
Excellent experience thanks to Madison
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Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy
Excellence
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Excellent service from your calling team. Very informative and helpful
Robyn deserves a raise
Service Review
Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.
Service Review
Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.
Wonderful and personalised customer service - absolutely wonderful!
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
Service Review
YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.
SPCA Pet Insurance
Product Review
Should have taken out last year
SPCA Pet Insurance
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Love how a portion goes to helping animals in need
SPCA Pet Insurance
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Hard to tell yet whether it was a good purchase
SPCA Pet Insurance
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Really good competitive rate
SPCA Pet Insurance
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Happy my pets fully covered
SPCA Pet Insurance
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Ideal for me as a pensioner