Rated /5 from 729645657 Reviews
Read what our customers are saying
I think it would have taken me much less time to look into each tier of insurance myself, online. the call was 30...
Product Review
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Service Review
I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.
Very quick, efficient service, easy to apply on-line
Product Review
A good policy to have for Peace of Mind
Service Review
Very quick, efficient service, easy to apply on-line
The staff explained everything in detail.
Product Review
I didn’t realise SPCA insurance is more suitable than other products from other organisations.
Service Review
The staff explained everything in detail.
While i cannot rate the actual insurance as i never had to use it due to very shirt nature of how long i had it, i can...
Product Review
I haven't given 3 as it is average and should not change the overall rating negative or positive as I can not rate it having it used it due the short nature of being on the policy. (Less than 6 hours)
Service Review
While I cannot rate the actual insurance as I never had to use it due to very shirt nature of how long i had it, I can rate my experience with the agents of the phone. It was terrible. They were both very nice. But I felt peddled, I filled in a quote simply to get an idea then 20 minutes later I was called without asking. When talking to both I felt I was being pushed jnto making the decision then and there and while trying to cancel because I didn't want to make that decision then and there I felt like I was being guilted and pushed to stay. The whole experince made feel like a terrible person for not insuring my two girls, and slimy for doing it just because I was to anxious and felt to pushed to say no. I will always support SPCA and always be a part of and work within SPCA but this was not SPCA and did not feel like it. It felt corprate and business, not caring and protective
The sales rep was polite and patient. i appreciated his help.
Product Review
I haven’t had the insurance long enough to have an opinion.
Service Review
The sales rep was polite and patient. I appreciated his help.
Excellent information from the online portal & the customer services representative that i spoke too
Product Review
This is our first time purchasing pet insurance, we were very happy with the cover offered in each category
Service Review
Excellent information from the online portal & the customer services representative that I spoke too
Perfect fit
Service Review
Fantastic, had already tried Southern Cross Pet Insurance and then AA Pet Insurance, finally found SPCA and they offered the best coverage with the best price. I got the Big Stuff coverage and am happy to be with the SPCA as I donate to them anyway. Feels like the perfect fit!!!
A big thumb up of Thank 👍🏻
Service Review
Omg, I was in a difficult situation where I had many cat’s and the pleasure of having them in my life has a big impact especially during my health issues but the vet bills was my biggest problem and someone mentioned that SPCA Pet Insurance might be the answer to my problem and since I contributed donation to SPCA when I could and thought why not and never in a million years that I was accepted. Now I can truly relax and be at ease. Thank you so much 💕
Excelent service
Service Review
Loved that my initial enquiry was followed up the following day with a phone call.
Service Review
Prompt and helpful. Rang me off their own bat after I failed to complete my application for insurance.
Made the whole process Easy
Service Review
Great customer service, very personable, Made the whole sign up process really easy, great to be able to talk to an actual person.
Was easy to get insurance for our pet and affordable as well
Service Review
So far so good, haven't had to place any claims yet so this is 5 stars for how it has been so far
SPCA Pet Insurance
Product Review
Great process online simple and clearly laid out. Fast to order and competitive prices for the product offered in comparison to other companies, plus like to support the work of the SPCA
SPCA Pet Insurance
Product Review
Not sure yet cause I have not had to use it
SPCA Pet Insurance
Product Review
I have only just bought it, but I am very confident that I have made the right decision
SPCA Pet Insurance
Product Review
It was to expensive to start with and would of been nice to have a bonus when registering to offset these costs just a thought.
SPCA Pet Insurance
Product Review
I feel as though the cover is perfect for what I need
SPCA Pet Insurance
Product Review
Easy to understand product