Rated 4.64.64.5/5 from 729645657 Reviews

Read what our customers are saying

I think it would have taken me much less time to look into each tier of insurance myself, online. the call was 30...

Trusted Customer - 3 years ago

Product Review

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Service Review

I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.

Rated: 4 out of 5

Very quick, efficient service, easy to apply on-line

Trusted Customer - 3 years ago

Product Review

A good policy to have for Peace of Mind

Service Review

Very quick, efficient service, easy to apply on-line

Rated: 5 out of 5

The staff explained everything in detail.

Shu Zhang - 3 years ago

Product Review

I didn’t realise SPCA insurance is more suitable than other products from other organisations.

Service Review

The staff explained everything in detail.

Rated: 5 out of 5

While i cannot rate the actual insurance as i never had to use it due to very shirt nature of how long i had it, i can...

Trusted Customer - 3 years ago

Product Review

I haven't given 3 as it is average and should not change the overall rating negative or positive as I can not rate it having it used it due the short nature of being on the policy. (Less than 6 hours)

Service Review

While I cannot rate the actual insurance as I never had to use it due to very shirt nature of how long i had it, I can rate my experience with the agents of the phone. It was terrible. They were both very nice. But I felt peddled, I filled in a quote simply to get an idea then 20 minutes later I was called without asking. When talking to both I felt I was being pushed jnto making the decision then and there and while trying to cancel because I didn't want to make that decision then and there I felt like I was being guilted and pushed to stay. The whole experince made feel like a terrible person for not insuring my two girls, and slimy for doing it just because I was to anxious and felt to pushed to say no. I will always support SPCA and always be a part of and work within SPCA but this was not SPCA and did not feel like it. It felt corprate and business, not caring and protective

Rated: 2 out of 5

The sales rep was polite and patient. i appreciated his help.

Trusted Customer - 3 years ago

Product Review

I haven’t had the insurance long enough to have an opinion.

Service Review

The sales rep was polite and patient. I appreciated his help.

Rated: 4 out of 5

Excellent information from the online portal & the customer services representative that i spoke too

Trusted Customer - 3 years ago

Product Review

This is our first time purchasing pet insurance, we were very happy with the cover offered in each category

Service Review

Excellent information from the online portal & the customer services representative that I spoke too

Rated: 5 out of 5

Perfect fit

Trusted Customer - 4 years ago

Service Review

Fantastic, had already tried Southern Cross Pet Insurance and then AA Pet Insurance, finally found SPCA and they offered the best coverage with the best price. I got the Big Stuff coverage and am happy to be with the SPCA as I donate to them anyway. Feels like the perfect fit!!!

Rated: 5 out of 5

A big thumb up of Thank 👍🏻

Maryanne Rapana - 4 years ago

Service Review

Omg, I was in a difficult situation where I had many cat’s and the pleasure of having them in my life has a big impact especially during my health issues but the vet bills was my biggest problem and someone mentioned that SPCA Pet Insurance might be the answer to my problem and since I contributed donation to SPCA when I could and thought why not and never in a million years that I was accepted. Now I can truly relax and be at ease. Thank you so much 💕

Rated: 5 out of 5

Excelent service

Jaye Andrade - 4 years ago

Service Review

Loved that my initial enquiry was followed up the following day with a phone call.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

Prompt and helpful. Rang me off their own bat after I failed to complete my application for insurance.

Rated: 5 out of 5

Made the whole process Easy

Trusted Customer - 4 years ago

Service Review

Great customer service, very personable, Made the whole sign up process really easy, great to be able to talk to an actual person.

Rated: 5 out of 5

Was easy to get insurance for our pet and affordable as well

Vanessa Burns - 4 years ago

Service Review

So far so good, haven't had to place any claims yet so this is 5 stars for how it has been so far

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Great process online simple and clearly laid out. Fast to order and competitive prices for the product offered in comparison to other companies, plus like to support the work of the SPCA

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Not sure yet cause I have not had to use it

Rated: 3 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I have only just bought it, but I am very confident that I have made the right decision

Rated: 4 out of 5

SPCA Pet Insurance

Riki Timo - 4 years ago

Product Review

It was to expensive to start with and would of been nice to have a bonus when registering to offset these costs just a thought.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I feel as though the cover is perfect for what I need

Rated: 5 out of 5

SPCA Pet Insurance

Amy Callon - 4 years ago

Product Review

Easy to understand product

Rated: 5 out of 5

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