Rated 4.64.64.6/5 from 765667693 Reviews

Read what our customers are saying

Very quick and easy to set up and pay online. great range of insurance options and payment plans. donating a portion of...

Angela Peterson - 4 years ago

Product Review

Great choice of plans and payment options. Love that I am helping the SPCA with a portion of my premiums

Service Review

Very quick and easy to set up and pay online. Great range of insurance options and payment plans. Donating a portion of my premiums to the SPCA was the main reason for choosing to insure my puppy with SPCA insurance.

Rated: 5 out of 5

The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything...

Trusted Customer - 4 years ago

Product Review

I really wanted to purchase my insurance from SPCA because I knew a portion of fees go back to caring for animals around New Zealand

Service Review

The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions

Rated: 4.5 out of 5

When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three...

Janet Ingham - 4 years ago

Product Review

I feel that after discussing my needs with the SPC representative that I was able to pick the correct level of insurance for my needs

Service Review

When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the correct level of cover required

Rated: 5 out of 5

No policy documents arrived, no customer service, no returned phone when asking for said documents. i will be...

Trusted Customer - 4 years ago

Product Review

Still awaiting documents and **** service. Over waiting (been a month and multiple phone calls) will be canceling and going else where.

Service Review

No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't help with anything else. Extremely frustrating and disappointing.

Rated: 1 out of 5

My little dog needs all the protection she can have she’s worth it

Trusted Customer - 4 years ago

Product Review

Seems reasonable enough as I said before she’s worth it

Service Review

My little dog needs all the protection she can have she’s worth it

Rated: 5 out of 5

Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. how you improve this must be up...

Penny Colombatti - 4 years ago

Service Review

Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a veterinary check as you do for cruciate ligament. Thank

Rated: 1 out of 5
Trusted Customer - 4 years ago

Service Review

Straight forward to buy insurance.

Rated: 4 out of 5
Trusted Customer - 4 years ago

Service Review

Excellent service received from Charley.

Rated: 5 out of 5

Good experience

Trusted Customer - 4 years ago

Service Review

Very friendly staff

Rated: 5 out of 5
Sheena Hodge - 4 years ago

Service Review

Fantastic customer service. Highly recommend.

Rated: 5 out of 5
Valerie Murray - 4 years ago

Service Review

Excellent , informative , clearly explained, Angelina was very Helpful, and Interested in presenting the Package. Friendly, there to help. 😊❤️

Rated: 5 out of 5

Charli was knowledgeable, courteous, polite - no hesitation in this.

Margaret Johnson - 4 years ago

Service Review

Yes - perfect. Not too pushy but conscientious. Well set out conditions. Very well explained by Charli. One thing that needs a mention is the excess from total cost and then the percentage returned to owner. It can be a bit confusing for some. Also, I would like to hear that more than 20% of first years subscription is donated back to SPCA. It’s nowhere near enough given that many think they are doing a really good thing by taking out this insurance. It’s only $100 donation as a one off for me. That is insufficient. I could have had two free months insurance with another company and the SPCA would certainly not have missed my $100.

Rated: 5 out of 5

SPCA Pet Insurance

Stuart Cochrane - 4 years ago

Product Review

Great Customer Service Representative explaind eberything in plain English-speaking was totally satisfied

Rated: 5 out of 5

SPCA Pet Insurance

Tiffany - 4 years ago

Product Review

Clear to understand information. Competitive pricing. Quick signup process. Ability to call a customer service team of people for any additional questions.

Rated: 5 out of 5

SPCA Pet Insurance

Jon Simcock - 4 years ago

Product Review

A good policy that suits my personal needs

Rated: 4 out of 5

SPCA Pet Insurance

Cathryn Aitken - 4 years ago

Product Review

Due to the age of my Border Collie cross, I purchased the best cover for her, not as she's ill but as a just in case reassurance for myself and my fiance.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Good value for money and options to suit your pets needs and your financial position

Rated: 5 out of 5

SPCA Pet Insurance

Kim Rosengrave-Lloyd - 4 years ago

Product Review

Pet Insurance is expensive but provides peace of mind.

Rated: 4 out of 5

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