Rated 4.64.64.5/5 from 819703746 Reviews

Read what our customers are saying

Ease of use

Ricki Thomson - 4 years ago

Product Review

Great value price great recommend to anyone

Service Review

Ease of use

Rated: 5 out of 5

Detailed and friendly and not pushy

Mike White - 4 years ago

Product Review

Good policy, friendly staff

Service Review

Detailed and Friendly and not pushy

Rated: 5 out of 5

Explained thing very clearly, easy to understand, staff member polite and got thru a lot of info in short time.

Angela Povey - 4 years ago

Product Review

Looks like what I need from a quick read thru but will find out for sure when I have to use it.

Service Review

Explained thing very clearly, easy to understand, staff member polite and got thru a lot of info in short time.

Rated: 5 out of 5

Contact centre staff member was very helpful and knowledgeable, a very pleasant person to talk to. follow up on quote...

Leslie Ault - 4 years ago

Product Review

Product has all the cover I was looking for plus extras. Reasonable price. Also like fortnightly payment capability.

Service Review

Contact centre staff member was very helpful and knowledgeable, a very pleasant person to talk to. Follow up on quote was very prompt.

Rated: 5 out of 5

Its quite a long process on the phone to set up the insurance, seemed harder than getting car insurance

Nicole Johnston - 4 years ago

Product Review

You guys are the cheapest by far

Service Review

Its quite a long process on the phone to set up the insurance, seemed harder than getting car insurance

Rated: 4 out of 5

Top notch. very helpful and friendly

Dylan Parker - 4 years ago

Service Review

Top notch. Very helpful and friendly

Rated: 5 out of 5

Excellence

Annette Brook - 4 years ago

Service Review

Excellent service, user friendky, effortless process

Rated: 5 out of 5
Karen Blundell - 4 years ago

Service Review

Very easy service to use.

Rated: 5 out of 5
Trusted Customer - 5 years ago

Service Review

Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done within 15mins over the phone.

Rated: 5 out of 5
Jackie Ngawhika - 4 years ago

Service Review

I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring me back in my lunch break, they didn’t then for the next 24 hours my phone kept ringing with all different people. I asked for them to call me on my day off which someone did and I finally could talk and yes I signed up (the guy on the phone) was extremely pushing and I’m 99% sure he has given me false information, now that I have read my policy documents. Even after I had already signed up I still got phone calls from people. The communication within your company is shocking and is very annoying to the customer.

Rated: 3 out of 5

Maddison was very helpful in explaining the policy options.

Kathleen Andersen - 5 years ago

Service Review

Maddison gave excellent service, which is appreciated! Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance. I would highly recommend !

Rated: 5 out of 5

Pet Insurance

Stuart Cochrane - 5 years ago

Service Review

Everythin was explained in simple to understan terms no technical hard was easy Good customer service representative

Rated: 5 out of 5

SPCA Pet Insurance

Erin Yorke - 4 years ago

Product Review

I liked the fact that I didn't have to pay an excess

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Seems to be a good product for our needs at this point. Like the idea of it benefiting the SPCA also.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

the fortnightly payments are managable

Rated: 5 out of 5

SPCA Pet Insurance

Angela Peterson - 4 years ago

Product Review

Great choice of plans and payment options. Love that I am helping the SPCA with a portion of my premiums

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I really wanted to purchase my insurance from SPCA because I knew a portion of fees go back to caring for animals around New Zealand

Rated: 4 out of 5

SPCA Pet Insurance

Janet Ingham - 4 years ago

Product Review

I feel that after discussing my needs with the SPC representative that I was able to pick the correct level of insurance for my needs

Rated: 5 out of 5

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