Rated 4.64.64.5/5 from 837716765 Reviews

Read what our customers are saying

They will help pay for any vet bills which is a good thing for people who are on a pension.and i think it would be a...

Justin Gregory - 4 years ago

Service Review

They will help pay for any vet bills Which is a good thing for people who are on a pension.and I think it would be a good idea if pet owners should insure their pets.

Rated: 5 out of 5

The whole process was quick and easy. the person i spoke to was pleasant and helpful

Trusted Customer - 4 years ago

Product Review

Options to suit everyone's situation

Service Review

The whole process was quick and easy. The person I spoke to was pleasant and helpful

Rated: 5 out of 5

Very nice friendly guy who explained everything really simply

Trusted Customer - 4 years ago

Product Review

Great pricing, friendly service & easy to understand

Service Review

Very nice friendly guy who explained everything really simply

Rated: 5 out of 5

Nice customer service

Trusted Customer - 4 years ago

Product Review

Good now takes edge of me

Service Review

Nice customer service

Rated: 5 out of 5

Very efficient & professional, explained policy thoroughly

Pauline Toye - 4 years ago

Product Review

Very affordable Cheap rates

Service Review

Very efficient & professional, explained policy thoroughly

Rated: 5 out of 5

Great service.

Trusted Customer - 4 years ago

Product Review

Great cover, would be good if there was an option to lower co-pays

Service Review

Great service.

Rated: 4.5 out of 5

Hope claims will be processed easy too

Zeno Sukumaran - 5 years ago

Service Review

It was great- the lady listened and explained everything very well! This is why i don’t like to give feedback even before insurance starts! I can’t even sign up and no one to attend calls

Rated: 2 out of 5
Graham Shaw - 5 years ago

Service Review

Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more customer friendly way of completing the discussion.

Rated: 4 out of 5

Excellence

Annette Brook - 5 years ago

Service Review

Excellent service, user friendky, effortless process

Rated: 5 out of 5
Karen Blundell - 5 years ago

Service Review

Very easy service to use.

Rated: 5 out of 5
Trusted Customer - 5 years ago

Service Review

Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done within 15mins over the phone.

Rated: 5 out of 5
Jackie Ngawhika - 5 years ago

Service Review

I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring me back in my lunch break, they didn’t then for the next 24 hours my phone kept ringing with all different people. I asked for them to call me on my day off which someone did and I finally could talk and yes I signed up (the guy on the phone) was extremely pushing and I’m 99% sure he has given me false information, now that I have read my policy documents. Even after I had already signed up I still got phone calls from people. The communication within your company is shocking and is very annoying to the customer.

Rated: 3 out of 5

SPCA Pet Insurance

Bayley Baxter-Kirby - 4 years ago

Product Review

Everything my kitties need and more

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

The delay of 3 weeks for illness and low rate of discount for multiple pets

Rated: 1 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Won’t really know until have to use it ( which I hope I don’t)!!

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I am decided to not take up the offer. I will look it again once our dear pup is neutered. I have to save up for her to be neutered so same as insurance. Thanks

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

The process and information should be more transparent. Please stop with the insurance gobeldy gook. Should get the PDF with exclusions. Before you purchase not after.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

New customer, so hard to review so early, but seems like a good deal to me

Rated: 4 out of 5

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