Rated 4.64.64.5/5 from 727643655 Reviews

Read what our customers are saying

Great service definitely made sure i understood everything.

Lisa Downing - 2 years ago

Product Review

Fantastic experience, such kind and patient staff 😀

Service Review

Great service definitely made sure I understood everything.

Rated: 5 out of 5

The phone call was useless, as when i asked questions, the customer service guy was clearly reading from the website....

Toni Cliffin - 2 years ago

Product Review

I haven't had time to use it, so there's nothing yet to review.

Service Review

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your question". He never answered my questions as it was clearly not on his script. I don't need someone to ring me only to read me what I've already read.

Rated: 1 out of 5

I used the online quote for my second policy with spca insurance. the website is really easy to use. i already...

Trusted Customer - 2 years ago

Product Review

I have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no issues. It's nice to know a portion of the money you pay actually goes to helping the animals. I think it's a really good idea, incase unexpected health care for the kitties come up. Thanks so much!

Service Review

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first time which was very helpful. Great customer service overall.

Rated: 5 out of 5

Excellent. i did a king pisitivecrevues then lost it !! overall very happy with female operator

Trusted Customer - 2 years ago

Product Review

Very patient operator who was just so helpful Very impressed and happy with the plan. Felt I could make informed decision and spending amount of money I can manage with the $1000 excess plan costing $30 (rounding up)

Service Review

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

Rated: 5 out of 5

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being...

Trusted Customer - 2 years ago

Product Review

Hopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our choice of insurance providers.

Service Review

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

Rated: 5 out of 5

Person who rang to talk to me was informative and helpful

Kimberley Fatt - 2 years ago

Product Review

It was easy Person on the phone was informative Good value

Service Review

Person who rang to talk to me was informative and helpful

Rated: 5 out of 5
Phoebe Toh - 2 years ago

Service Review

Ben is offering his top notch of service, I am grateful to be engaged with him. I do apologies for my rushing behaviour due to lacking of phone connection and was travelling. If it is possible, would the insurance financial disclosure be sent via email instead of conveying via phone call? As far as I am concerned, the financial disclosure would be sent via email, hence, isn’t that a little redundant to conveyed via phone call? Anyways, this has nothing to do with the agent, he is only following the call script.

Rated: 5 out of 5
Ziqi Feng - 2 years ago

Service Review

Great and efficient service. Thank you SPCA!

Rated: 5 out of 5
Maggie Crossan - 2 years ago

Service Review

Person I spoke to was very helpful, friendly and informative.

Rated: 5 out of 5
Chelsea Smith - 2 years ago

Service Review

Was easy answered all my questions was really happy witb my experience

Rated: 5 out of 5

Clear communication, friendly and comprehensive.

Trusted Customer - 2 years ago

Service Review

Very clear communication, friendly and comprehensive.

Rated: 5 out of 5

Helpful and knowledgeable

Trusted Customer - 2 years ago

Service Review

Everyone there was so helpful and knowledgeable about the animals. Process was very easy.

Rated: 5 out of 5

SPCA Pet Insurance

Lisa Downing - 2 years ago

Product Review

Fantastic experience, such kind and patient staff 😀

Rated: 5 out of 5

SPCA Pet Insurance

Toni Cliffin - 2 years ago

Product Review

I haven't had time to use it, so there's nothing yet to review.

Rated: 1 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

I have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no issues. It's nice to know a portion of the money you pay actually goes to helping the animals. I think it's a really good idea, incase unexpected health care for the kitties come up. Thanks so much!

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

Very patient operator who was just so helpful Very impressed and happy with the plan. Felt I could make informed decision and spending amount of money I can manage with the $1000 excess plan costing $30 (rounding up)

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 2 years ago

Product Review

Hopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our choice of insurance providers.

Rated: 5 out of 5

SPCA Pet Insurance

Kimberley Fatt - 2 years ago

Product Review

It was easy Person on the phone was informative Good value

Rated: 5 out of 5

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