SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 642585570 customer reviews.
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Very easy to join up.
Product Review
Good cause and rated well as an insurer.
Service Review
Very easy to join up.
User friendly portal and good cover for my pet
Service Review
User friendly portal and good cover for my pet
The guy who spent an hour on the phone with me explaining every little detail and question i had, absolutely fabulous....
Product Review
He explained all the little differences in each cover, made it an easy decision to make. Explained how I can change it if necessary with no cost or fee. Love it.
Service Review
The guy who spent an hour on the phone with me explaining every little detail and question I had, absolutely fabulous. He had no time limit, there was no pressure to make a decision, and said there were multiple ways around different covers for both cats. He is very easy to connect to and laugh with - definitely an asset to your team. Thank you so much.
Excellent service agent who seemed competent and forthright about pros and cons. no delays on calls being answered with...
Product Review
I want to contribute to the SPCA on a regular basis through the premiums. I want to ensure my pet has the best cover I can afford
Service Review
Excellent service agent who seemed competent and forthright about pros and cons. No delays on calls being answered with polite service
Great customer service! very helpful and informative. highly recommend!
Product Review
Great cover for my puppy.
Service Review
Great customer service! Very helpful and informative. Highly recommend!
Ben is offering his top notch of service, i am grateful to be engaged with him. i do apologies for my rushing...
Product Review
3 options is a little too narrow. It would be nice if there is an option with lesser amount of excess.
Service Review
Ben is offering his top notch of service, I am grateful to be engaged with him. I do apologies for my rushing behaviour due to lacking of phone connection and was travelling. If it is possible, would the insurance financial disclosure be sent via email instead of conveying via phone call? As far as I am concerned, the financial disclosure would be sent via email, hence, isn’t that a little redundant to conveyed via phone call? Anyways, this has nothing to do with the agent, he is only following the call script.
Service Review
Friendly and efficient team, lovely animals looked after very well
Fantastic Experience
Service Review
Fantastic customer service and follow up. Very knowledgeable and helpful. Great experience.
Worry free.
Service Review
So so so user friendly, clear conditions and terms. Very affordable. Thankyou.
Service Review
Within 10 mins of providing phone number I was contacted and my questions answered.
By far the best customer service in NZ
Service Review
I thought my service I got from the call was very great! I had everything explained and got told about every benefit that I loved and cannot wait to start my insurance
Amazing client service, friendly and helpful.
Service Review
The client service was fantastic. Very friendly and helpful. Thanks for making the process easy and effortless.
SPCA Pet Insurance
Product Review
Call contact center which was easy but have been unable to receive my 3 months free insurance. Massive disconnect between the two parties
SPCA Pet Insurance
Product Review
The package on offer for insurance for my pet seems quite good
SPCA Pet Insurance
Product Review
Most importantly, they insure cats 10 and over, which helps in adopting older cats. That said, it isn’t cheap, which I understand for the age of cat. The cover gives me peace of mind.
SPCA Pet Insurance
Product Review
Great easy to apply it was also affordable for me and now I am happy my dog I insurance
SPCA Pet Insurance
Product Review
Didn't experience the product because I was signed up to it without even knowing.
SPCA Pet Insurance
Product Review
Great options and works well for what I require