SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 727643655 customer reviews.
Authentic reviews powered by
Rated /5 from 727643655 Reviews
Read what our customers are saying
It was lovely to deal with your consultant. everything was explained in a very clear and professional manner. thank...
Product Review
It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy
Service Review
It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy
As i already said, the telephone conversation took far too long. all that was required was for me to read the terms and...
Product Review
I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.
Service Review
As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.
Excellent, answered all my queries and sorted the same in a very timely manner thank you.
Product Review
All my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.
Service Review
Excellent, answered all my queries and sorted the same in a very timely manner thank you.
Assistance given was great! after frustrating time trying to email application. would recommend to friends and family...
Product Review
Had problem trying to contact email address spca@petsure.co.nz had to call and ask for assistance to send required documents. person i contacted was very helpful after a frustrating time trying to forward documents required for completion of our application. the e-mail address we were recommended to use was completely different to the one showing on the bottom of our application.
Service Review
ASSISTANCE GIVEN WAS GREAT! AFTER FRUSTRATING TIME TRYING TO EMAIL APPLICATION. WOULD RECOMMEND TO FRIENDS AND FAMILY YOUR INSURANCE SERVICE.
Top notch customer service
Service Review
Had a very lovely lady who handled my query and provided me with ample support on what I was after regarding my pet and I’m very pleased with her service
Smooth and simple process, Insures cats 10 and over
Service Review
Smooth process online with confirmation email for reference. I found all info needed while choosing the policy. Prompt approval. Instructions in the email are clear, summary highlights important things to know.
Service Review
Awesome response
Not Happy.
Service Review
I called in asking for quotes and mentioned that several times to the lady I spoke to and by the end of the call she mentioned that she had signed me up for a policy (something that I didn't even have to sign). I then had to go through the process of cancelling a policy that I didn't even agree to.
Great customer service
Service Review
The service was informative and helpful the representative was friendly and nice, great customer service
Fantastic choice
Service Review
The website is easy to use. I was expecting a long approval time but it was super quick.
SPCA Pet Insurance
Product Review
It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy
SPCA Pet Insurance
Product Review
I filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not "legible" instead of "eligible". At first I made a joke of it saying: "my cat is clever but she hasn't learned to write yet!" but he repeated the mistake over and over again. Eventually, I told him that I was an English teacher and tried to explain his mistake. Perhaps he was dyslexic but he just didn't get it. If he and the SPCA want to be taken seriously, he really needs to understand the difference. But, despite that, I ended up buying the Everyday insurance for the cat I adopted.
SPCA Pet Insurance
Product Review
All my queries were well answered and made me feel assured that we are in good hands , very good staff , very understanding and ready to assist.
SPCA Pet Insurance
Product Review
Had problem trying to contact email address spca@petsure.co.nz had to call and ask for assistance to send required documents. person i contacted was very helpful after a frustrating time trying to forward documents required for completion of our application. the e-mail address we were recommended to use was completely different to the one showing on the bottom of our application.