SPCA Pet Insurance Reviews
929292% of our customers are pleased with our products and services out of 755661683 customer reviews.
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The receptionist was clear with all aspects of the policy. given i have an older dog i still wanted the best for her...
Product Review
Only just got it last night and need more time to work with it.
Service Review
The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.
Quick response. explained everything that i needed to know very well. i am very happy with the service i received.
Product Review
I am so pleased with our insurance policy. I feel so much better knowing that my Peppa is covered extensively with no excess. It also feels good to know that my money goes towards a good cause.
Service Review
Quick response. Explained everything that I needed to know very well. I am very happy with the service I received.
Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance...
Product Review
Really happy with the cover selected.
Service Review
Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance cover for my pet.
Really good , helpfully service very knowledgeable and very persistent even when i didn't answer my phone! haha, and i...
Product Review
Very suitable for what we need, and has very flexible options as well
Service Review
Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.
Initial login process slow and clunky. had to wait 2 hrs before confirmation/verification email arrived, then the link...
Product Review
Great overall coverage and pricing.
Service Review
Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.
It had been about 10mins after i had completed a free quote for insurance of my two cats and i received a phone call...
Product Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
Service Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
Service Review
The guy who called me explained the insurance well.
Informative and friendly
Service Review
The lady I spoke with was concise and informative. She was friendly and helpful with my questions. I am sorry I don’t remember her name but IMO she should get a raise because of how good she does with her job.
Good sales service
Service Review
Sales agent was friendly and explained all my questions clearly.
Stress free cat ownership.
Service Review
I haven't needed to use it yet, but I got approved same day that I applied. Got three months free the day I brought my new furry friend home. Coverage seems to be comprehensive, and alleviates all worries I have about my little man getting injured or sick. All cuddles without the worry.
Friendly, Caring and Straight Forward
Service Review
All my questions were answered really well, the service was friendly and not pushy. They seemed to really care about my pet and explained the options well to ensure I could make the best decision.
Will recommend to others
Service Review
The lady I spoke to was pleasant and very helpful, she had patience and did not rush me
SPCA Pet Insurance
Product Review
Great insurance policy and is well suited to what I’m wanting from a pet insurer
SPCA Pet Insurance
Product Review
great value, great service
SPCA Pet Insurance
Product Review
Well worth the piece of mind
SPCA Pet Insurance
Product Review
We looked at several other providers and found for what we wanted it was a fair price
SPCA Pet Insurance
Product Review
Got a good deal and worth it
SPCA Pet Insurance
Product Review
Thank you so much for accepting my application online for now I can get my older cat get the medical care she needed and helping me with my 7 other fur babies 😊