Rated 4.64.64.6/5 from 755661683 Reviews

Read what our customers are saying

The receptionist was clear with all aspects of the policy. given i have an older dog i still wanted the best for her...

Trusted Customer - 4 years ago

Product Review

Only just got it last night and need more time to work with it.

Service Review

The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.

Rated: 5 out of 5

Quick response. explained everything that i needed to know very well. i am very happy with the service i received.

Trusted Customer - 4 years ago

Product Review

I am so pleased with our insurance policy. I feel so much better knowing that my Peppa is covered extensively with no excess. It also feels good to know that my money goes towards a good cause.

Service Review

Quick response. Explained everything that I needed to know very well. I am very happy with the service I received.

Rated: 5 out of 5

Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance...

Annette Tiaiti - 4 years ago

Product Review

Really happy with the cover selected.

Service Review

Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance cover for my pet.

Rated: 5 out of 5

Really good , helpfully service very knowledgeable and very persistent even when i didn't answer my phone! haha, and i...

Cameron Wilson - 4 years ago

Product Review

Very suitable for what we need, and has very flexible options as well

Service Review

Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.

Rated: 5 out of 5

Initial login process slow and clunky. had to wait 2 hrs before confirmation/verification email arrived, then the link...

Trusted Customer - 4 years ago

Product Review

Great overall coverage and pricing.

Service Review

Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.

Rated: 3.5 out of 5

It had been about 10mins after i had completed a free quote for insurance of my two cats and i received a phone call...

Lexi Cuthbertson - 4 years ago

Product Review

It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.

Service Review

It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

The guy who called me explained the insurance well.

Rated: 5 out of 5

Informative and friendly

Ayla Paladin - 4 years ago

Service Review

The lady I spoke with was concise and informative. She was friendly and helpful with my questions. I am sorry I don’t remember her name but IMO she should get a raise because of how good she does with her job.

Rated: 5 out of 5

Good sales service

Linda Eustice - 4 years ago

Service Review

Sales agent was friendly and explained all my questions clearly.

Rated: 5 out of 5

Stress free cat ownership.

Trusted Customer - 4 years ago

Service Review

I haven't needed to use it yet, but I got approved same day that I applied. Got three months free the day I brought my new furry friend home. Coverage seems to be comprehensive, and alleviates all worries I have about my little man getting injured or sick. All cuddles without the worry.

Rated: 5 out of 5

Friendly, Caring and Straight Forward

Rowan - 4 years ago

Service Review

All my questions were answered really well, the service was friendly and not pushy. They seemed to really care about my pet and explained the options well to ensure I could make the best decision.

Rated: 5 out of 5

Will recommend to others

Trusted Customer - 4 years ago

Service Review

The lady I spoke to was pleasant and very helpful, she had patience and did not rush me

Rated: 5 out of 5

SPCA Pet Insurance

Sophie Kearney - 4 years ago

Product Review

Great insurance policy and is well suited to what I’m wanting from a pet insurer

Rated: 5 out of 5

SPCA Pet Insurance

Oleg Sennikov - 4 years ago

Product Review

great value, great service

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Well worth the piece of mind

Rated: 5 out of 5

SPCA Pet Insurance

Kelvin Howell - 4 years ago

Product Review

We looked at several other providers and found for what we wanted it was a fair price

Rated: 5 out of 5

SPCA Pet Insurance

Rachel Tanielu - 4 years ago

Product Review

Got a good deal and worth it

Rated: 5 out of 5

SPCA Pet Insurance

Maryanne Rapana - 4 years ago

Product Review

Thank you so much for accepting my application online for now I can get my older cat get the medical care she needed and helping me with my 7 other fur babies 😊

Rated: 5 out of 5

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