Rated /5 from 766668694 Reviews
Read what our customers are saying
The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
Yes, i would most certainly have them insure with you. i am a member and also adopted jess from you people. one...
Product Review
I was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.
Service Review
YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.
Excellent communication and friendly staff, answered all the questions i had and sent quotes for the packages available...
Product Review
Quick and easy to complete with everything being done over the phone and all the insurance details emailed.
Service Review
Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.
Everything was explained and options offered through the phone conversation, and the fact i’m helping others through...
Product Review
My furry friend is very important to me and healthy living is very important and help when sick top priority for him and myself
Service Review
Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.
Not pushy, but persistent. i have had a very busy week and you rep had to call me back 4 times.
Service Review
Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.
The receptionist was clear with all aspects of the policy. given i have an older dog i still wanted the best for her...
Product Review
Only just got it last night and need more time to work with it.
Service Review
The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.
Service Review
the system was easy to use and I received acknowledgment quickly.
Service Review
The guy who called me explained the insurance well.
Informative and friendly
Service Review
The lady I spoke with was concise and informative. She was friendly and helpful with my questions. I am sorry I don’t remember her name but IMO she should get a raise because of how good she does with her job.
Good sales service
Service Review
Sales agent was friendly and explained all my questions clearly.
Stress free cat ownership.
Service Review
I haven't needed to use it yet, but I got approved same day that I applied. Got three months free the day I brought my new furry friend home. Coverage seems to be comprehensive, and alleviates all worries I have about my little man getting injured or sick. All cuddles without the worry.
Friendly, Caring and Straight Forward
Service Review
All my questions were answered really well, the service was friendly and not pushy. They seemed to really care about my pet and explained the options well to ensure I could make the best decision.
SPCA Pet Insurance
Product Review
V good service , throughout
SPCA Pet Insurance
Product Review
As I said above but other than that I think Charlie. Was so helpful
SPCA Pet Insurance
Product Review
Great service from knowledgeable staff member
SPCA Pet Insurance
Product Review
SPCA best plans, prices and communication around. I have peace of mind to look after Turbo and to not avoid going to the vet due to cost. I also know some of my premium go to the SPCA to help other animals in need.
SPCA Pet Insurance
Product Review
I think it’s a bit Too early to say really.
SPCA Pet Insurance
Product Review
Great insurance policy and is well suited to what I’m wanting from a pet insurer