SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 698622626 customer reviews.
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Very friendly and very helpful agent. understood my questions and answered them clearly.
Product Review
Purchased four policies, good value for money.
Service Review
Very friendly and very helpful agent. Understood my questions and answered them clearly.
I found their website easy to navigate, and the wording was clear and concise. i feel confident that my pet is safely...
Product Review
I am happy I have covered my pet, but I did find the pricing to be steep. The cost to cover my moggy cat is more than my renters and contents insurance!
Service Review
I found their website easy to navigate, and the wording was clear and concise. I feel confident that my pet is safely covered now.
I canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady
Product Review
I canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady
Service Review
I canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady
The wonderful lady that called me was thorough and understanding
Product Review
Everything my kitties need and more
Service Review
The wonderful lady that called me was thorough and understanding
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Service Review
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Customer focus to take priority over profit . what a patronizing prompt “good start”!!
Product Review
The delay of 3 weeks for illness and low rate of discount for multiple pets
Service Review
Customer focus to take priority over profit . What a patronizing prompt “good start”!!
Hope claims will be processed easy too
Service Review
It was great- the lady listened and explained everything very well! This is why i don’t like to give feedback even before insurance starts! I can’t even sign up and no one to attend calls
Service Review
Very good service. Can I suggest that you modify the need to read out swathes of information at the end if the discussion. Imo it was far to long and en email requiring a response is a far more customer friendly way of completing the discussion.
Excellence
Service Review
Excellent service, user friendky, effortless process
Service Review
Very easy service to use.
Service Review
Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done within 15mins over the phone.
Service Review
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring me back in my lunch break, they didn’t then for the next 24 hours my phone kept ringing with all different people. I asked for them to call me on my day off which someone did and I finally could talk and yes I signed up (the guy on the phone) was extremely pushing and I’m 99% sure he has given me false information, now that I have read my policy documents. Even after I had already signed up I still got phone calls from people. The communication within your company is shocking and is very annoying to the customer.
SPCA Pet Insurance
Product Review
3 options, with limited ability to customise your plan. They found something that would meet needs and it was a quick easy process get quotes and purchase a plan
SPCA Pet Insurance
Product Review
Easy to get your insurance online. Haven't claimed yet obviously but so far happy :-)
SPCA Pet Insurance
Product Review
Seems very good value for the cost. I've been wanting insurance cover for my cat and this is modestly priced compared with others. I'm also pleased that it's from the SPCA as I've always trusted them and contributed to their work.
SPCA Pet Insurance
Product Review
Cannot comment on it- no claims has been made yet
SPCA Pet Insurance
Product Review
All round very good service!
SPCA Pet Insurance
Product Review
Very cost effective policies