Rated 4.64.64.6/5 from 766668694 Reviews

Read what our customers are saying

The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...

Mahia - 4 years ago

Service Review

The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏

Rated: 5 out of 5

Yes, i would most certainly have them insure with you. i am a member and also adopted jess from you people. one...

Patricia Gray - 4 years ago

Product Review

I was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.

Service Review

YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.

Rated: 5 out of 5

Excellent communication and friendly staff, answered all the questions i had and sent quotes for the packages available...

Paula Tupe - 4 years ago

Product Review

Quick and easy to complete with everything being done over the phone and all the insurance details emailed.

Service Review

Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.

Rated: 5 out of 5

Everything was explained and options offered through the phone conversation, and the fact i’m helping others through...

Trusted Customer - 4 years ago

Product Review

My furry friend is very important to me and healthy living is very important and help when sick top priority for him and myself

Service Review

Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.

Rated: 4 out of 5

Not pushy, but persistent. i have had a very busy week and you rep had to call me back 4 times.

Glenda Withington - 4 years ago

Service Review

Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.

Rated: 5 out of 5

The receptionist was clear with all aspects of the policy. given i have an older dog i still wanted the best for her...

Trusted Customer - 4 years ago

Product Review

Only just got it last night and need more time to work with it.

Service Review

The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.

Rated: 5 out of 5
Sharalynne Pollard - 4 years ago

Service Review

the system was easy to use and I received acknowledgment quickly.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

The guy who called me explained the insurance well.

Rated: 5 out of 5

Informative and friendly

Ayla Paladin - 4 years ago

Service Review

The lady I spoke with was concise and informative. She was friendly and helpful with my questions. I am sorry I don’t remember her name but IMO she should get a raise because of how good she does with her job.

Rated: 5 out of 5

Good sales service

Linda Eustice - 4 years ago

Service Review

Sales agent was friendly and explained all my questions clearly.

Rated: 5 out of 5

Stress free cat ownership.

Trusted Customer - 4 years ago

Service Review

I haven't needed to use it yet, but I got approved same day that I applied. Got three months free the day I brought my new furry friend home. Coverage seems to be comprehensive, and alleviates all worries I have about my little man getting injured or sick. All cuddles without the worry.

Rated: 5 out of 5

Friendly, Caring and Straight Forward

Rowan - 4 years ago

Service Review

All my questions were answered really well, the service was friendly and not pushy. They seemed to really care about my pet and explained the options well to ensure I could make the best decision.

Rated: 5 out of 5

SPCA Pet Insurance

Talei Williams - 4 years ago

Product Review

V good service , throughout

Rated: 5 out of 5

SPCA Pet Insurance

Patricia West - 4 years ago

Product Review

As I said above but other than that I think Charlie. Was so helpful

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Great service from knowledgeable staff member

Rated: 5 out of 5

SPCA Pet Insurance

Leonie Auld - 4 years ago

Product Review

SPCA best plans, prices and communication around. I have peace of mind to look after Turbo and to not avoid going to the vet due to cost. I also know some of my premium go to the SPCA to help other animals in need.

Rated: 5 out of 5

SPCA Pet Insurance

Linda MCCONE - 4 years ago

Product Review

I think it’s a bit Too early to say really.

Rated: 4 out of 5

SPCA Pet Insurance

Sophie Kearney - 4 years ago

Product Review

Great insurance policy and is well suited to what I’m wanting from a pet insurer

Rated: 5 out of 5

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