Rated 4.64.64.5/5 from 798687726 Reviews

Read what our customers are saying

While i cannot rate the actual insurance as i never had to use it due to very shirt nature of how long i had it, i can...

Trusted Customer - 4 years ago

Product Review

I haven't given 3 as it is average and should not change the overall rating negative or positive as I can not rate it having it used it due the short nature of being on the policy. (Less than 6 hours)

Service Review

While I cannot rate the actual insurance as I never had to use it due to very shirt nature of how long i had it, I can rate my experience with the agents of the phone. It was terrible. They were both very nice. But I felt peddled, I filled in a quote simply to get an idea then 20 minutes later I was called without asking. When talking to both I felt I was being pushed jnto making the decision then and there and while trying to cancel because I didn't want to make that decision then and there I felt like I was being guilted and pushed to stay. The whole experince made feel like a terrible person for not insuring my two girls, and slimy for doing it just because I was to anxious and felt to pushed to say no. I will always support SPCA and always be a part of and work within SPCA but this was not SPCA and did not feel like it. It felt corprate and business, not caring and protective

Rated: 2 out of 5

The sales rep was polite and patient. i appreciated his help.

Trusted Customer - 4 years ago

Product Review

I haven’t had the insurance long enough to have an opinion.

Service Review

The sales rep was polite and patient. I appreciated his help.

Rated: 4 out of 5

Excellent information from the online portal & the customer services representative that i spoke too

Trusted Customer - 4 years ago

Product Review

This is our first time purchasing pet insurance, we were very happy with the cover offered in each category

Service Review

Excellent information from the online portal & the customer services representative that I spoke too

Rated: 5 out of 5

Really easy to signup for.

Trusted Customer - 4 years ago

Product Review

Great deal with getting three months free for being an SPCA adopter.

Service Review

Really easy to signup for.

Rated: 5 out of 5

Quick response and very clear information given from a fantastic sales representative.

Trusted Customer - 4 years ago

Service Review

Quick response and very clear information given from a fantastic sales representative.

Rated: 5 out of 5

Difficult to comment on service as dealing with a website, but it was well set up & simple to find the information i...

Kieran Garner-Hanson - 4 years ago

Product Review

It gives me the health care cover for Millie I need as she gets older. Her care is very important to me, I want to be able to offer her access to regular vet clinic care if she needs it and particularly if unexpected issues arise

Service Review

Difficult to comment on service as dealing with a website, but it was well set up & simple to find the information I wanted then to make the purchase. Thank you

Rated: 4 out of 5

The best pet insurance out there

Angela Peterson - 4 years ago

Service Review

Very quick and easy to set up and pay online. Great range of insurance options and payment plans. Donating a portion of my premiums to the SPCA was the main reason for choosing to insure my puppy with SPCA insurance.

Rated: 5 out of 5

Amazing service

Trusted Customer - 4 years ago

Service Review

The service was amazing, so helpful and great to talk to, didn’t feel any pressure at all and she explained everything to me as well as answering all my questions

Rated: 5 out of 5

Fabulous service, would definitely recommend SPCA insurance to everyone wh

Janet Ingham - 4 years ago

Service Review

When looking for pet insurance ,it was extremely helpful to have a person explain and talk me through the three different options of insurance cover for my cat's, which then let me choose the correct level of cover required

Rated: 5 out of 5

DO NOT RECOMMEND!

Trusted Customer - 4 years ago

Service Review

No policy documents arrived, no customer service, no returned phone when asking for said documents. I will be cancelling if I can ever get hold of customer service not the new policy people who can't help with anything else. Extremely frustrating and disappointing.

Rated: 1 out of 5
Trusted Customer - 4 years ago

Service Review

My little dog needs all the protection she can have she’s worth it

Rated: 5 out of 5

Far too convoluted. An exhausting process for small healthy 3 mth old kitty

Penny Colombatti - 4 years ago

Service Review

Pia was great, but all the paperwork was horrendous for a 3 mth old healthy kitten. How you improve this must be up to you. Maybe you could have the policy validated when the animal has had a veterinary check as you do for cruciate ligament. Thank

Rated: 1 out of 5

SPCA Pet Insurance

Riki Timo - 4 years ago

Product Review

It was to expensive to start with and would of been nice to have a bonus when registering to offset these costs just a thought.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

I feel as though the cover is perfect for what I need

Rated: 5 out of 5

SPCA Pet Insurance

Amy Callon - 4 years ago

Product Review

Easy to understand product

Rated: 5 out of 5

SPCA Pet Insurance

Brad Lynch - 4 years ago

Product Review

Perfect product l, exactly what was required

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

This policy suits my purpose and budget. Gives me peace of mind should Mack need Vet treatment.

Rated: 4 out of 5

SPCA Pet Insurance

Jack Pere - 4 years ago

Product Review

very happy thanks happy happy happy

Rated: 5 out of 5

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