SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 641584569 customer reviews.
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Friendly staff, clear and easy to understand terms and conditions, and great follow up to queries. would be good to...
Product Review
3 options, with limited ability to customise your plan. They found something that would meet needs and it was a quick easy process get quotes and purchase a plan
Service Review
Friendly staff, clear and easy to understand terms and conditions, and great follow up to queries. Would be good to have the option of email communication when in poor signal areas verses only doing everything by phone.
Easy to do, great pricing.
Product Review
Easy to get your insurance online. Haven't claimed yet obviously but so far happy :-)
Service Review
Easy to do, great pricing.
They were very easy to sign up with and their staff member was very helpful when i had a problem finishing my...
Product Review
Seems very good value for the cost. I've been wanting insurance cover for my cat and this is modestly priced compared with others. I'm also pleased that it's from the SPCA as I've always trusted them and contributed to their work.
Service Review
They were very easy to sign up with and their staff member was very helpful when I had a problem finishing my registration which they solved for me.
It was great- the lady listened and explained everything very well! this is why i don’t like to give feedback even...
Product Review
Cannot comment on it- no claims has been made yet
Service Review
It was great- the lady listened and explained everything very well! This is why i don’t like to give feedback even before insurance starts! I can’t even sign up and no one to attend calls
Very professional service and thorough in the delivery. premium's very reasonable as well. would happily recommend spca...
Product Review
All round very good service!
Service Review
Very professional service and thorough in the delivery. Premium's very reasonable as well. Would happily recommend SPCA insurance to anyone.
Great customer service and lovely, friendly staff.quick follow up and super simple to sign up.
Product Review
Very cost effective policies
Service Review
Great customer service and lovely, friendly staff.Quick follow up and super Simple to sign up.
Charli was knowledgeable, courteous, polite - no hesitation in this.
Service Review
Yes - perfect. Not too pushy but conscientious. Well set out conditions. Very well explained by Charli. One thing that needs a mention is the excess from total cost and then the percentage returned to owner. It can be a bit confusing for some. Also, I would like to hear that more than 20% of first years subscription is donated back to SPCA. It’s nowhere near enough given that many think they are doing a really good thing by taking out this insurance. It’s only $100 donation as a one off for me. That is insufficient. I could have had two free months insurance with another company and the SPCA would certainly not have missed my $100.
Service Review
Couldn’t find my vet and putting in Unknown (as suggested) OR leaving blank did not work. Very frustrating
Great customer service, excellent rates
Service Review
Excellent customer service, friendly and clear, was willing to listen to me about my cat and help me decide on the best care pack for her. Excellent explanation to questions I had
Great cover for a small price
Service Review
The young lady I spoke to was very knowledgeable and so very helpful, talking me through the policy. I would highly recommend anyone to get this insurance.
Perfect Service
Service Review
Glad you guys followed up with the call coz I wasn't 100% certain about it. Service was awesome and it was all very clear, so I'm just happy to have my puppy safe and insured
Service Review
Spoke to Andrew, he was great at explaining the different policies for my cats, one being old and one younger.