SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 672605600 customer reviews.
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Amazing pricing and excellent communication- applied for a quote and received a call within the next day. the rep was...
Product Review
Amazing pricing and worthwhile for my pet - makes it so much more worth it when you know you are supporting SPCA's cause.
Service Review
Amazing pricing and excellent communication- applied for a quote and received a call within the next day. The rep was very helpful and understanding. Such great price for the reassurance of our furry friends being covered as well as knowing we are supporting SPCA's cause. I will be recommending to anyone who has their own furbabies around me.
Very informative and the customer service representative was knowledgeable and bubbly to talk to.
Product Review
Good options for cover at a reasonable price.
Service Review
Very informative and the customer service representative was knowledgeable and bubbly to talk to.
Call back immediately after online enquiry. friendly helpful service by pinky. informative conversation about product...
Product Review
really good comprehensive market, from my research appears to be the best in NZ. would be great to offer some cover for microchipping and desexing
Service Review
Call back immediately after online enquiry. Friendly helpful service by Pinky. Informative conversation about product and benefits. enthusiastic reading of disclosure even though extremely lengthy. cover put in place straight away
Extremely well priced. knowledgeable staff. easy to set up.
Product Review
Pricing and ease to set up over phone
Service Review
Extremely well priced. Knowledgeable staff. Easy to set up.
Andrew was excellent had very good product knowledge friendly polite answered all my questions never was in a rush to...
Product Review
Fair compared to others in market
Service Review
Andrew was excellent had very good product knowledge friendly polite answered all my questions never was in a rush to close the sale
Easy to use good price and plans
Product Review
Easy to use and good variation of plans
Service Review
Easy to use Good price and plans
Easy to sign up but you don't get a quote
Service Review
It was fairly easy to sign up for the insurance and it comprehensive, tho disappointing there wasn't an option to include dental. Also you don't actually get a quote even tho that's what you're filling out a form for. Quotes don't require payment info and don't sign you up straight away for the insurance. You should change the language to "Apply and pay for pet insurance" as there is no quoting.
Mechanistic impersonal
Service Review
Product is ok, but the purchase experience is impersonal and mechanistic, staff sticking to a script
Cost effective and pleasant to deal with
Service Review
The website was clear and easy to navigate although I would have appreciated more 'plain language' explanations of exclusions. Although I wasn't able to complete my insurance purchase online, someone called me the next day and we were able to finish it off. The person I spoke with on the phone was lovely and happy to answer my questions.
Awesome
Service Review
Costumer service was amazing alone told me everything I need to no and moore thank u
Service Review
Although it was dissapointing that I could not complete set up via your website, the lady who helped me over the phone was amazing.
Very good
Service Review
No complaints
SPCA Pet Insurance
Product Review
Would be god to have option for dental included
SPCA Pet Insurance
Product Review
Mechanical process why do I need to add more characters to this comment?
SPCA Pet Insurance
Product Review
The insurance was a lot cheaper than Southern Cross, even with the differences in cover factored in. I would like the option of additional extras such as dental or vaccinations.
SPCA Pet Insurance
Product Review
Cant rate this yet as I have not used it.
SPCA Pet Insurance
Product Review
Happy with the policy, what you get and value for money. Best option I could find on the market, after getting quotes from multiple insurers.
SPCA Pet Insurance
Product Review
First time buying pet insurance and very happy with the premium we have selected.