Rated 4.64.64.5/5 from 706627634 Reviews

Read what our customers are saying

Customer focus to take priority over profit . what a patronizing prompt “good start”!!

Trusted Customer - 4 years ago

Product Review

The delay of 3 weeks for illness and low rate of discount for multiple pets

Service Review

Customer focus to take priority over profit . What a patronizing prompt “good start”!!

Rated: 1 out of 5

Yes the staff were so lovely and helpful. knowing that looking after my pet will help less fortunate pets is beautiful

Cody Milne - 4 years ago

Service Review

Yes the staff were so lovely and helpful. Knowing that looking after my pet will help less fortunate pets is beautiful

Rated: 5 out of 5

Friendly, informative, welcomed questions and seemed interested

Trusted Customer - 4 years ago

Product Review

Won’t really know until have to use it ( which I hope I don’t)!!

Service Review

Friendly, informative, welcomed questions and seemed interested

Rated: 5 out of 5

The lady explained everything and made sure i understood.

Trusted Customer - 4 years ago

Product Review

I am decided to not take up the offer. I will look it again once our dear pup is neutered. I have to save up for her to be neutered so same as insurance. Thanks

Service Review

The lady explained everything and made sure I understood.

Rated: 5 out of 5

It was very tedious having to have the person phone back and every time identify with date of birth etc. i almost gave...

Trusted Customer - 4 years ago

Product Review

The process and information should be more transparent. Please stop with the insurance gobeldy gook. Should get the PDF with exclusions. Before you purchase not after.

Service Review

It was very tedious having to have the person phone back and every time identify with date of birth etc. I almost gave up as I found the system very childish and almost embarrassing for the person. There has to be a better way.

Rated: 3.5 out of 5

Although i am still comparing prices, the woman on the phone was fantastic and i hope she gets this feedback. thank you.

Trusted Customer - 4 years ago

Service Review

Although I am still comparing prices, the woman on the phone was fantastic and I hope she gets this feedback. Thank you.

Rated: 5 out of 5

Pet Insurance

Stuart Cochrane - 4 years ago

Service Review

Everythin was explained in simple to understan terms no technical hard was easy Good customer service representative

Rated: 5 out of 5

Support SPCA, pet insurance competitive prices, quick signup process

Tiffany - 4 years ago

Service Review

We recently adopted a kitten from the SPCA, and was introduced to SPCA pet insurance through the adoption process. Information provided was helpful especially comparing different plan options for insurance available in a clear and concise manner. Competitive pricing of insurance was also great, compared to others in the market. Signup through a QR code was fast to get a quote and to progress the transaction. A delightful surprise is that with adoptions through the SPCA the first 3 months of insurance is free. I am glad to support SPCA Pet Insurance.

Rated: 5 out of 5
Jon Simcock - 4 years ago

Service Review

Explained policies very clearly and was very helpful and easy to understand

Rated: 5 out of 5

Lovely service

Cathryn Aitken - 4 years ago

Service Review

The lovely lady I talked to was friendly, allowed me to re-start the conversation the next day, as I was at work and I brought the best policy for my fur baby.

Rated: 5 out of 5
Trusted Customer - 4 years ago

Service Review

From my initial enquiry to signing up for insurance for our 4 pets I was made to feel like a person not a number on the end of the line. Questions were answered clearly and I was informed about the options and inclusions and also what is not covered which enabled us to make the right decision on the cover we opted in for. Your customer service person who called me was amazing! Good value for money and quick fast responses.

Rated: 5 out of 5

Efficient service and willing to listen

Kim Rosengrave-Lloyd - 4 years ago

Service Review

I would recommend SPCA Insurance to potential customers as they are very pleasant and efficient to deal with.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Very cost effective policies

Rated: 5 out of 5

SPCA Pet Insurance

Glenn Peat - 4 years ago

Product Review

Just what we wanted easy to arrange, names of plans very confusing and misleading though

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Free three month trial most appreciated

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Product Review

Nothing more to add. Easy sign up, we'll see how it pans out.

Rated: 4 out of 5

SPCA Pet Insurance

Sandi SHACKLETON - 4 years ago

Product Review

Seems like value for money. I can afford ut on my pension. Peace of mind.

Rated: 5 out of 5

SPCA Pet Insurance

Jill West - 4 years ago

Product Review

Only new Policy Holder, so have to wait a bit and see how it works for me, before I can give it a 5 star rating.

Rated: 4 out of 5

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