Rated /5 from 654591582 Reviews
Read what our customers are saying
I did feel a bit of pressure to make the purchase that instant but i do trust that i have gotten a good product
Product Review
it was a similar price to pet insure but I get my first 3 months free so it was a good discount
Service Review
I did feel a bit of pressure to make the purchase that instant but I do trust that i have gotten a good product
The team member i spoke to was very nice and easy to talk to. she explained everything very well. i could tell she...
Service Review
The team member I spoke to was very nice and easy to talk to. She explained everything very well. I could tell she really cared about animals, and wanted to ensure we got the right cover for us.
The agent who assisted me was very helpful and was able to answer all my queries.
Product Review
Many payment options available - no extra cost to pay fortnightly or monthly.
Service Review
The agent who assisted me was very helpful and was able to answer all my queries.
Very helpful, easy process
Product Review
Product is good, & seems like value for money
Service Review
Very helpful, easy process
It's a great product except it doesn't have some of the everyday cover components that other insurance providers have....
Product Review
It's got all the good stuff
Service Review
It's a great product except it doesn't have some of the everyday cover components that other insurance providers have. But it does look after the important stuff.
No comment at this stage
Product Review
nooblem but to early to comment
Service Review
no comment at this stage
Service Review
Excellent , informative , clearly explained, Angelina was very Helpful, and Interested in presenting the Package. Friendly, there to help. 😊❤️
Charli was knowledgeable, courteous, polite - no hesitation in this.
Service Review
Yes - perfect. Not too pushy but conscientious. Well set out conditions. Very well explained by Charli. One thing that needs a mention is the excess from total cost and then the percentage returned to owner. It can be a bit confusing for some. Also, I would like to hear that more than 20% of first years subscription is donated back to SPCA. It’s nowhere near enough given that many think they are doing a really good thing by taking out this insurance. It’s only $100 donation as a one off for me. That is insufficient. I could have had two free months insurance with another company and the SPCA would certainly not have missed my $100.
Service Review
Couldn’t find my vet and putting in Unknown (as suggested) OR leaving blank did not work. Very frustrating
Great customer service, excellent rates
Service Review
Excellent customer service, friendly and clear, was willing to listen to me about my cat and help me decide on the best care pack for her. Excellent explanation to questions I had
Great cover for a small price
Service Review
The young lady I spoke to was very knowledgeable and so very helpful, talking me through the policy. I would highly recommend anyone to get this insurance.
Perfect Service
Service Review
Glad you guys followed up with the call coz I wasn't 100% certain about it. Service was awesome and it was all very clear, so I'm just happy to have my puppy safe and insured