Rated /5 from 644586572 Reviews
Read what our customers are saying
Excellent servicem
Service Review
Excellent servicem
Communications were clear and helpful. the policies are “purrfect” for what i was looking for. and of course i like...
Product Review
Belle and I are most appreciative
Service Review
Communications were clear and helpful. The policies are “purrfect” for what I was looking for. And of course I like that a % of the premiums go towards helping the SPCA and the fine work they do
Very quick response, totally hustle free. everything was sorted over the phone. the attendant was very friendly and...
Product Review
Quite a comprehensive cover, plus a 3 months free on premium. Fortnightly payment is reasonable and within the budget as well. Pretty good deal ..
Service Review
Very quick response, totally hustle free. Everything was sorted over the phone. The attendant was very friendly and helpful. Highly recommended
Very helpful, but yet to see the effectiveness when we get a claim.
Product Review
good, always contact the customer
Service Review
very helpful, but yet to see the effectiveness when we get a claim.
The comparative table is a good idea - it helps decision making. more explanation (live links) for some parts would be...
Product Review
As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.
Service Review
The comparative table is a good idea - it helps decision making. More explanation (live links) for some parts would be good. Form filling parts could do with a look over, for usability and to check it all works (web geek's job) and correct English and grammar and spelling (editor's job). One thing I remember is the final tick box for 'I have read and agree to conditions'. I wanted to pay by direct debit, but our account is a joint account so I couldn't do that - see the wording in the form which prevented me ticking the box. This is what I mean by editing. Somewhere in there is also a 'you' which should be a 'your' - one of the most common language errors in writing. The text needs an edit, web geeks don't tend to write online forms in the best language for users, their job is design not words.
Rachel was very helpful and fully explained the whole procedure. i would highly recommend this insurance to other...
Product Review
We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery
Service Review
Rachel was very helpful and fully explained the whole procedure. I would highly recommend this insurance to other people.
Service Review
i found the cheapest for pet insurance
Service Review
The insurance provides the required cover to our pet. The options of cover were well explained by Charlie, from insurance team. With a great patience, she provided all answers to our queries before buying the insurance.
Service Review
From the moment my call was answered I was 100% confident that I was going to be helped! The call backs came when promised and although it took all day to sort the QS scan for my discount for an older lady who is not computer or phone savvy I was helped all the way. Rachel was so patience and helped me throughout!
Well worth the money
Service Review
Very friendly and very easy to understand
Service Review
Efficient process
Service Review
Yes I would recommend SPCA PET insurance to my friends it was so easy todo and I am glad some money goes back to the spca
SPCA Pet Insurance
Product Review
To get insurance for a pet is expensive
SPCA Pet Insurance
Product Review
Extensive coverage in the policy
SPCA Pet Insurance
Product Review
seems to cover our needs and not too expensive.
SPCA Pet Insurance
Product Review
Policy sounds very good and things are well covered
SPCA Pet Insurance
Product Review
Insurance covers everything we need.
SPCA Pet Insurance
Product Review
From what I was informed on. I feel it will meet our needs for our pet