Rated 4.64.64.5/5 from 644586572 Reviews

Read what our customers are saying

Excellent servicem

Helen Thorpe - 3 years ago

Service Review

Excellent servicem

Rated: 5 out of 5

Communications were clear and helpful. the policies are “purrfect” for what i was looking for. and of course i like...

Trusted Customer - 3 years ago

Product Review

Belle and I are most appreciative

Service Review

Communications were clear and helpful. The policies are “purrfect” for what I was looking for. And of course I like that a % of the premiums go towards helping the SPCA and the fine work they do

Rated: 5 out of 5

Very quick response, totally hustle free. everything was sorted over the phone. the attendant was very friendly and...

Nermin Galacgac - 3 years ago

Product Review

Quite a comprehensive cover, plus a 3 months free on premium. Fortnightly payment is reasonable and within the budget as well. Pretty good deal ..

Service Review

Very quick response, totally hustle free. Everything was sorted over the phone. The attendant was very friendly and helpful. Highly recommended

Rated: 5 out of 5

Very helpful, but yet to see the effectiveness when we get a claim.

Piyasiri Hemachandra - 3 years ago

Product Review

good, always contact the customer

Service Review

very helpful, but yet to see the effectiveness when we get a claim.

Rated: 4 out of 5

The comparative table is a good idea - it helps decision making. more explanation (live links) for some parts would be...

Carol Thomas - 3 years ago

Product Review

As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.

Service Review

The comparative table is a good idea - it helps decision making. More explanation (live links) for some parts would be good. Form filling parts could do with a look over, for usability and to check it all works (web geek's job) and correct English and grammar and spelling (editor's job). One thing I remember is the final tick box for 'I have read and agree to conditions'. I wanted to pay by direct debit, but our account is a joint account so I couldn't do that - see the wording in the form which prevented me ticking the box. This is what I mean by editing. Somewhere in there is also a 'you' which should be a 'your' - one of the most common language errors in writing. The text needs an edit, web geeks don't tend to write online forms in the best language for users, their job is design not words.

Rated: 3 out of 5

Rachel was very helpful and fully explained the whole procedure. i would highly recommend this insurance to other...

Graeme Lister - 3 years ago

Product Review

We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery

Service Review

Rachel was very helpful and fully explained the whole procedure. I would highly recommend this insurance to other people.

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

i found the cheapest for pet insurance

Rated: 5 out of 5
Rahul - 3 years ago

Service Review

The insurance provides the required cover to our pet. The options of cover were well explained by Charlie, from insurance team. With a great patience, she provided all answers to our queries before buying the insurance.

Rated: 4 out of 5
Debbie Urwin - 3 years ago

Service Review

From the moment my call was answered I was 100% confident that I was going to be helped! The call backs came when promised and although it took all day to sort the QS scan for my discount for an older lady who is not computer or phone savvy I was helped all the way. Rachel was so patience and helped me throughout!

Rated: 5 out of 5

Well worth the money

Susan Scott - 3 years ago

Service Review

Very friendly and very easy to understand

Rated: 5 out of 5
Phil Barclay - 3 years ago

Service Review

Efficient process

Rated: 5 out of 5
June Smith - 3 years ago

Service Review

Yes I would recommend SPCA PET insurance to my friends it was so easy todo and I am glad some money goes back to the spca

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

To get insurance for a pet is expensive

Rated: 3 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Extensive coverage in the policy

Rated: 5 out of 5

SPCA Pet Insurance

Rene Visser - 3 years ago

Product Review

seems to cover our needs and not too expensive.

Rated: 4 out of 5

SPCA Pet Insurance

Agnes Algra - 3 years ago

Product Review

Policy sounds very good and things are well covered

Rated: 5 out of 5

SPCA Pet Insurance

Julika Batten - 3 years ago

Product Review

Insurance covers everything we need.

Rated: 5 out of 5

SPCA Pet Insurance

Swampy Wilkinson - 3 years ago

Product Review

From what I was informed on. I feel it will meet our needs for our pet

Rated: 5 out of 5

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