SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 644586572 customer reviews.
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Rated /5 from 644586572 Reviews
Read what our customers are saying
My rating is a reflection on your wonderful staff.
Product Review
Product was explained comprehensively and it fits with our requirements and budget
Service Review
My rating is a reflection on your wonderful staff.
Contacted me straight away and made the process easy to understand.
Product Review
The call back was quick and the details where easy to understand. First rate service
Service Review
Contacted me straight away and made the process easy to understand.
The person on the phone was awesome and helped me get the right cover
Service Review
The person on the phone was awesome and helped me get the right cover
I really only wanted a quote and i ended up having purchased a policy. the woman i spoke to was very nice and the...
Product Review
The policy was OK - it was clearly explained- but upon reflection I realised that it wasn't what I wanted.
Service Review
I really only wanted a quote and I ended up having purchased a policy. The woman I spoke to was very nice and the conversation very quickly moved from "getting a quote" to "purchasing a policy"
I called the customer service line for a quote and more information then all of a sudden it felt like i was coerced to...
Product Review
Good range of services but could be better for the amount.
Service Review
I called the customer service line for a quote and more information then all of a sudden it felt like I was coerced to sign up by using terms like “part of your premium is donated to SPCA” and “there’s a cool down period as well if you decide not to continue”. I ended up signing up for my dogs and then had to call back the same day to cancel because I felt that I couldn’t say no. Please next time just listen to your customers when calling in for information only and not to sign up.
The customer service was helpful and was able to help me with any queries i had.
Product Review
I will be in a position to give my opinion about my purchase once we have had experience of making claims in the future. At the moment, for what our policy offers, I am very happy.
Service Review
The customer service was helpful and was able to help me with any queries I had.
Service Review
Friendly and explained everything properly :)
Service Review
I am sorry, there was too much information repeated over. I have not made up my mind to definitely take up the insurance until I have read through all the information.
Excellent experience thanks to Madison
Service Review
Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy
Excellence
Service Review
Excellent service from your calling team. Very informative and helpful
Robyn deserves a raise
Service Review
Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.
Service Review
Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.
SPCA Pet Insurance
Product Review
I didn’t realise SPCA insurance is more suitable than other products from other organisations.
SPCA Pet Insurance
Product Review
I haven't given 3 as it is average and should not change the overall rating negative or positive as I can not rate it having it used it due the short nature of being on the policy. (Less than 6 hours)
SPCA Pet Insurance
Product Review
I haven’t had the insurance long enough to have an opinion.
SPCA Pet Insurance
Product Review
This is our first time purchasing pet insurance, we were very happy with the cover offered in each category
SPCA Pet Insurance
Product Review
Great deal with getting three months free for being an SPCA adopter.
SPCA Pet Insurance
Product Review
It gives me the health care cover for Millie I need as she gets older. Her care is very important to me, I want to be able to offer her access to regular vet clinic care if she needs it and particularly if unexpected issues arise