SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 797686725 customer reviews.
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User friendly portal and good cover for my pet
Service Review
User friendly portal and good cover for my pet
The guy who spent an hour on the phone with me explaining every little detail and question i had, absolutely fabulous....
Product Review
He explained all the little differences in each cover, made it an easy decision to make. Explained how I can change it if necessary with no cost or fee. Love it.
Service Review
The guy who spent an hour on the phone with me explaining every little detail and question I had, absolutely fabulous. He had no time limit, there was no pressure to make a decision, and said there were multiple ways around different covers for both cats. He is very easy to connect to and laugh with - definitely an asset to your team. Thank you so much.
Excellent service agent who seemed competent and forthright about pros and cons. no delays on calls being answered with...
Product Review
I want to contribute to the SPCA on a regular basis through the premiums. I want to ensure my pet has the best cover I can afford
Service Review
Excellent service agent who seemed competent and forthright about pros and cons. No delays on calls being answered with polite service
Great customer service! very helpful and informative. highly recommend!
Product Review
Great cover for my puppy.
Service Review
Great customer service! Very helpful and informative. Highly recommend!
Ben is offering his top notch of service, i am grateful to be engaged with him. i do apologies for my rushing...
Product Review
3 options is a little too narrow. It would be nice if there is an option with lesser amount of excess.
Service Review
Ben is offering his top notch of service, I am grateful to be engaged with him. I do apologies for my rushing behaviour due to lacking of phone connection and was travelling. If it is possible, would the insurance financial disclosure be sent via email instead of conveying via phone call? As far as I am concerned, the financial disclosure would be sent via email, hence, isn’t that a little redundant to conveyed via phone call? Anyways, this has nothing to do with the agent, he is only following the call script.
Great and efficient service. thank you spca!
Product Review
Fantastic explanation and package offerings
Service Review
Great and efficient service. Thank you SPCA!
Great customer service
Service Review
The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the process of choosing a plan for my dog and circumstances very easy.
Service Review
Awesome service
Service Review
They called very quickly, were friendly, and explained everything well.
Quote discrepancy
Service Review
Quote provided was not the same amount on what the policy started. Policy started the next day after receiving the quote
Service Review
Quick and easy
Excellent, helpful & very informative.
Service Review
The lady I spoke with after requesting a Call Back phoned within 5 minutes which I was very impressed with. She was extremely polite & helpful & allowed me to make a informed decision about which policies to take out for my 2 cats. 5*
SPCA Pet Insurance
Product Review
The package on offer for insurance for my pet seems quite good
SPCA Pet Insurance
Product Review
Most importantly, they insure cats 10 and over, which helps in adopting older cats. That said, it isn’t cheap, which I understand for the age of cat. The cover gives me peace of mind.
SPCA Pet Insurance
Product Review
Great easy to apply it was also affordable for me and now I am happy my dog I insurance
SPCA Pet Insurance
Product Review
Didn't experience the product because I was signed up to it without even knowing.
SPCA Pet Insurance
Product Review
Great options and works well for what I require
SPCA Pet Insurance
Product Review
Great service with excellent follow-up.