Rated 4.64.64.5/5 from 672605600 Reviews

Read what our customers are saying

Outstanding went the extra mile in customer service.

Sue Martin - 5 months ago

Product Review

As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…

Service Review

Outstanding went the extra mile in customer service.

Rated: 5 out of 5

Very knowledgeable and well explained conditions

Trusted Customer - 5 months ago

Product Review

Was well explained and understood everything

Service Review

Very knowledgeable and well explained conditions

Rated: 5 out of 5

Easy friendly system

Trusted Customer - 5 months ago

Product Review

Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.

Service Review

Easy friendly system

Rated: 5 out of 5

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 also really happy with...

Trusted Customer - 5 months ago

Product Review

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great

Rated: 5 out of 5

It was easy to sign up and get it but harder to open and sign in

Trusted Customer - 5 months ago

Product Review

As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only

Service Review

It was easy to sign up and get it but harder to open and sign in

Rated: 5 out of 5

No service required - just purchased

Mark - 5 months ago

Product Review

Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value

Service Review

No service required - just purchased

Rated: 3.5 out of 5

Wonderful customer care

Michael Randell - 6 months ago

Service Review

Wonderful service. Made the who process pain free. Explained everything clearly.

Rated: 5 out of 5

Easy experience

Brenna McGuinness - 7 months ago

Service Review

Easy to apply and good email communication around acceptance of policy.

Rated: 5 out of 5

Clear,concise knowlegeable

Trusted Customer - 7 months ago

Service Review

comprehensive

Rated: 4 out of 5

Simple and easy

Trusted Customer - 7 months ago

Service Review

After a frustrating experience with another provided the process was smooth and fast.

Rated: 5 out of 5
Trusted Customer - 7 months ago

Service Review

Very easy service, well detailed

Rated: 5 out of 5
Trusted Customer - 7 months ago

Service Review

very helpful

Rated: 4 out of 5

SPCA Pet Insurance

Sue Martin - 5 months ago

Product Review

As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 5 months ago

Product Review

Was well explained and understood everything

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 5 months ago

Product Review

Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 5 months ago

Product Review

Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 5 months ago

Product Review

As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only

Rated: 5 out of 5

SPCA Pet Insurance

Mark - 5 months ago

Product Review

Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value

Rated: 4 out of 5

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