Rated /5 from 672605600 Reviews
Read what our customers are saying
Outstanding went the extra mile in customer service.
Product Review
As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…
Service Review
Outstanding went the extra mile in customer service.
Very knowledgeable and well explained conditions
Product Review
Was well explained and understood everything
Service Review
Very knowledgeable and well explained conditions
Easy friendly system
Product Review
Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.
Service Review
Easy friendly system
Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 also really happy with...
Product Review
Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great
It was easy to sign up and get it but harder to open and sign in
Product Review
As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only
Service Review
It was easy to sign up and get it but harder to open and sign in
No service required - just purchased
Product Review
Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value
Service Review
No service required - just purchased
Wonderful customer care
Service Review
Wonderful service. Made the who process pain free. Explained everything clearly.
Easy experience
Service Review
Easy to apply and good email communication around acceptance of policy.
Clear,concise knowlegeable
Service Review
comprehensive
Simple and easy
Service Review
After a frustrating experience with another provided the process was smooth and fast.
Service Review
Very easy service, well detailed
Service Review
very helpful
SPCA Pet Insurance
Product Review
As a new client I’m really impressed with customer service and email backup with documents. Especially providing a certificate of insurance for Katie that summarises at a glance her insurance policy really impressive. I’ve been with another pet insurance provider without the same service provider provided by spca pet insurance. I would highly recommend spca pet insurance to any pet own for value and quality of pet insurance for your money…
SPCA Pet Insurance
Product Review
Was well explained and understood everything
SPCA Pet Insurance
Product Review
Clear details as to the covers to accept the policy, system is user friendly for the older generations to read without complicated big words.
SPCA Pet Insurance
Product Review
Maddy was amazing and a great asset to your team - one previous phone sales rep to another! 😊 Also really happy with the product that was offered and the cover was great
SPCA Pet Insurance
Product Review
As much as I want to give you 5 star rating I can't just yet because 1 can't sign in 2. The attachment which there was 6 I can't open any of them either on my phone or tablet or my laptop 3 I don't have a policy number to sign in I will be ringing them as I did it on a Saturday and the number is for week days only
SPCA Pet Insurance
Product Review
Easy process to buy cover prompted by association with NZ SPCA. Like many things buying is easy - only timr will tell If the product delivers - so really this survey is premature and of no real value . A survey of pet owners who our purchased 3-5 years ago would be meaningful and of some value