SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 658594586 customer reviews.
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As per before. i was told you would ring back so i could lodge a dispute about a large increase which i was made aware...
Product Review
Got a quote only to find that when I went to sign up it had gone up $4 a fortnight. When I queried this we had a long discussion about why this is unfair I was told to sign up and they would ring back the next night and I could lodge a dispute with them. They never phoned so when I phoned back the person refused to put me through to the correct department. After another discussion about why he wouldnt put me through he gave me and extra month free (I had 3months free because I adopted through spca) After this bad experience I will be changing after the 4 months free cover
Service Review
as per before. I was told you would ring back so I could lodge a dispute about a large increase which I was made aware of and as you never phoned I phoned you and the man refused to put me through to the department I needed. This was much harder than it needed to be. Once you are given a written quote then that is what you should pay. When my free months are over I will be changing companies
As stated earlier staff have been excellent.
Product Review
To early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.
Service Review
As stated earlier staff have been excellent.
Very good! a valuable service for our animals and for people who need to have pets.
Product Review
Very good deal. It is great to help other animals in need. From, Animal lover!
Service Review
Very good! A valuable service for our animals and for people who need to have pets.
Great service definitely made sure i understood everything.
Product Review
Fantastic experience, such kind and patient staff 😀
Service Review
Great service definitely made sure I understood everything.
The phone call was useless, as when i asked questions, the customer service guy was clearly reading from the website....
Product Review
I haven't had time to use it, so there's nothing yet to review.
Service Review
The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your question". He never answered my questions as it was clearly not on his script. I don't need someone to ring me only to read me what I've already read.
I used the online quote for my second policy with spca insurance. the website is really easy to use. i already...
Product Review
I have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no issues. It's nice to know a portion of the money you pay actually goes to helping the animals. I think it's a really good idea, incase unexpected health care for the kitties come up. Thanks so much!
Service Review
I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first time which was very helpful. Great customer service overall.
Service Review
We recently took out insurance for our rescue dog Buddy. It was an easy process with very good advice and help from the agent.
Quick and easy to get insurance
Service Review
The girl I spoke with was friendly and spoke clearly and explained everything perfectly and she had to explain a lot give her a pay rise job well done
Friemdly and very helpful
Service Review
I loved how friendly the operator was and how helpful and any questions i had he politely answered them.
Service Review
We had a wonderful experience with Cherylene who was very patient with us and explained the policy in great detail. She answered all our queries and what she didn't know, she checked and got back immediately.
Service Review
Just joined. Found the process easy and they didn't put any pressure on unlike another company I had a quote from. Explained everything and answered any queries I had.
Great product, but prepare for a winter's worth of cold calls.
Service Review
It really annoyed me how I'd be trying to shop for a quote, and having to hide the quote behind an email and phone number is justifiable, but what I found incredibly annoying was the barrage of cold calls following that - I'd say I got more than a dozen. I ended up purchasing the insurance anyway (without help from a phone agent), and while I'm happy with my policy, I've still got war flashbacks to the amount of calls I was screening during meetings.
SPCA Pet Insurance
Product Review
Got a quote only to find that when I went to sign up it had gone up $4 a fortnight. When I queried this we had a long discussion about why this is unfair I was told to sign up and they would ring back the next night and I could lodge a dispute with them. They never phoned so when I phoned back the person refused to put me through to the correct department. After another discussion about why he wouldnt put me through he gave me and extra month free (I had 3months free because I adopted through spca) After this bad experience I will be changing after the 4 months free cover
SPCA Pet Insurance
Product Review
To early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.
SPCA Pet Insurance
Product Review
Very good deal. It is great to help other animals in need. From, Animal lover!
SPCA Pet Insurance
Product Review
Fantastic experience, such kind and patient staff 😀
SPCA Pet Insurance
Product Review
I haven't had time to use it, so there's nothing yet to review.
SPCA Pet Insurance
Product Review
I have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no issues. It's nice to know a portion of the money you pay actually goes to helping the animals. I think it's a really good idea, incase unexpected health care for the kitties come up. Thanks so much!