SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 658594587 customer reviews.
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Very helpful, but yet to see the effectiveness when we get a claim.
Product Review
good, always contact the customer
Service Review
very helpful, but yet to see the effectiveness when we get a claim.
The comparative table is a good idea - it helps decision making. more explanation (live links) for some parts would be...
Product Review
As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.
Service Review
The comparative table is a good idea - it helps decision making. More explanation (live links) for some parts would be good. Form filling parts could do with a look over, for usability and to check it all works (web geek's job) and correct English and grammar and spelling (editor's job). One thing I remember is the final tick box for 'I have read and agree to conditions'. I wanted to pay by direct debit, but our account is a joint account so I couldn't do that - see the wording in the form which prevented me ticking the box. This is what I mean by editing. Somewhere in there is also a 'you' which should be a 'your' - one of the most common language errors in writing. The text needs an edit, web geeks don't tend to write online forms in the best language for users, their job is design not words.
Rachel was very helpful and fully explained the whole procedure. i would highly recommend this insurance to other...
Product Review
We feel that it is value for money, we have always supported SPCA whether donations or using their boarding kennels/cattery
Service Review
Rachel was very helpful and fully explained the whole procedure. I would highly recommend this insurance to other people.
Very quick and easy. i love how they give back to the animals at the spca , this was important to me. knowing my vet...
Product Review
Good price .covers what I need
Service Review
Very quick and easy. I love how they give back to the animals at the spca , this was important to me. Knowing my vet bills are covered is a big relief.
Excellent advice and very helpful with information good follow up price competitive would highly recommend
Product Review
After cost comparisons it was easy to select SPCA
Service Review
Excellent advice and very helpful with information good follow up Price competitive would highly recommend
They contacted me within ten minutes of applying for pet insurance quote. they were very helpful in helping me...
Product Review
I thought total premiums were a little higher than other places i looked at for pet insurance and less benefits.
Service Review
They contacted me within ten minutes of applying for pet insurance quote. They were very helpful in helping me understand the policy well and answering any questions i had.
Reasonable price, no excess for everyday cover.
Service Review
Like the no excess and multi dog discount. Would like to see more promotional deals i.e. deals to switch from another insurer or waived wait period if animal has been insured for 1 year plus.
Service Review
Very helpful and made me confident I had made the right choice.
Service Review
Very informative and genuine service
Service Review
Friendly and explained everything properly :)
Service Review
I am sorry, there was too much information repeated over. I have not made up my mind to definitely take up the insurance until I have read through all the information.
Excellent experience thanks to Madison
Service Review
Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy
SPCA Pet Insurance
Product Review
Policy sounds very good and things are well covered
SPCA Pet Insurance
Product Review
Insurance covers everything we need.
SPCA Pet Insurance
Product Review
From what I was informed on. I feel it will meet our needs for our pet
SPCA Pet Insurance
Product Review
I didn't want to purchase, I got charged anyway, be careful dealing with these people
SPCA Pet Insurance
Product Review
same as above thoughts. Plus well known company
SPCA Pet Insurance
Product Review
Happy with the level of cover I receive.