SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 644585572 customer reviews.
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Rated /5 from 644585572 Reviews
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Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome...
Product Review
Cheaper than i expected.very happy with out come
Service Review
Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome service.would reccomend to anyone.
Very helpful, kind and patient. knowledgeable about the product and made the decision to purchase easy. a quick and...
Product Review
Haven’t used it yet, so I can’t really say much about the product. I like that some of the money spent on the insurance goes back to support SPCA.
Service Review
Very helpful, kind and patient. Knowledgeable about the product and made the decision to purchase easy. A quick and prompt process too - the representative was great!
Everything was easy except the date section. day / month / year would have been easier.
Product Review
The price was good and the infomation read well.
Service Review
Everything was easy except the date section. Day / month / year would have been easier.
Very easy to understand, easy to chose the plan and quick.
Product Review
Affordable plans and pretty easy to know what's in.
Service Review
Very easy to understand, easy to chose the plan and quick.
Great service and excellent support that you have provided thank you very much
Product Review
Great service. It was great to deal with the team.
Service Review
Great service and excellent support that you have provided Thank you very much
The communication from the young lady was excellent and quite thorough
Product Review
Not sure we have only just signed up so we have not required to use the insurance. One complaint is, we have signed up but continually receiving promotional email, quite annoying when you already have our business.
Service Review
The communication from the young lady was excellent and quite thorough
Wonderful and personalised customer service - absolutely wonderful!
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
Service Review
YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.
Service Review
Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.
Very good
Service Review
Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.
Great to deal with, even though he was an Aussie, lol.
Service Review
Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.
Clear instructions and all my questions answered
Service Review
The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.
SPCA Pet Insurance
Product Review
Cheap understable and what I wanted
SPCA Pet Insurance
Product Review
I would lose current benefits and will be phoning at 8am or shortly thereafter to push back the start date. His last scale and polish in AKL was $215.00. I am not prepared to lose that advantage. His birthdate was not considered adequately. Cost of annual check? Prepared to lose the policy if a push-back of start date is unacceptable. In which case, I regret this use of my time when I had merely shown interest. I like to take my time.
SPCA Pet Insurance
Product Review
Overall, seems like great value for money! Competitive policy compared to others. Wasn't a hard decision.
SPCA Pet Insurance
Product Review
good work. and always helps with animals
SPCA Pet Insurance
Product Review
The insurance is a little costlier but cost covers the basic needs for our pet. Overall the purchase experience was good.
SPCA Pet Insurance
Product Review
I didn't shop around as I am a strong supporter of the SPCA!!!!