SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 643585572 customer reviews.
Authentic reviews powered by
Rated /5 from 643585572 Reviews
Read what our customers are saying
Have yet to receive my policy
Product Review
Have yet to revive the policy
Service Review
Have yet to receive my policy
The lady was really helpful
Service Review
The lady was really helpful
The man i spoke to was really lovely and very helpful. great service.
Product Review
Really pleased with what is peovided
Service Review
The man I spoke to was really lovely and very helpful. Great service.
Way too pushy. sales person just assumed i'd want the product and wasn't giving me time to go over docs.
Product Review
I cancelled. As I suspected Pd would cover patella issues
Service Review
Way too pushy. Sales person just assumed I'd want the product and wasn't giving me time to go over docs.
The lady that i was talking to was really nice and friendly- thank you for taking the time to answer all of my...
Product Review
Even though the customer service was fantastic, I feel like the cover that my insurance covers is a bit lacking. I have decided to go through with it anyway because of how awesome the lady on the phone was and because of the cooling down period so at least I have confidence that I have those options available to me.
Service Review
The lady that I was talking to was really nice and friendly- thank you for taking the time to answer all of my questions!
Quick and effective
Product Review
Hard to tell the exact differnce between the products
Service Review
Quick and effective
Service Review
Quick response. Explained everything that I needed to know very well. I am very happy with the service I received.
Service Review
Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance cover for my pet.
Very pleased with the service
Service Review
Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.
Should look at improving the initial online sign up processes.
Service Review
Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.
Fantastic team, great insurance policy and your insurance helps the SPCA
Service Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
Service Review
I just did the online system and it was smooth and easy to use
SPCA Pet Insurance
Product Review
It has everything that I needed
SPCA Pet Insurance
Product Review
Good coverage with high excess option
SPCA Pet Insurance
Product Review
I am very happy with my purchase
SPCA Pet Insurance
Product Review
Competitive pricing, and helping the SPCA at the same time - a win win in my book.
SPCA Pet Insurance
Product Review
Very very long phone conversation, didn't really appreciate the multiple phone call attempts throughout the day. Do like the no excess and multi dog discount. would like more of a promotional deal from switching insurers as now i have to pay two companies so they are covered for the new wait periods.
SPCA Pet Insurance
Product Review
Price and value for money seemed good for me.