Rated /5 from 819704747 Reviews
Read what our customers are saying
I haven't received a policy from you yet !
Product Review
Still waiting for a policy
Service Review
I haven't received a policy from you yet !
Very good, clear and precise
Product Review
Value for money and clear terms and conditions
Service Review
Very good, clear and precise
Service was awesome would highly recommend
Product Review
Good your team member was great
Service Review
Service was awesome would highly recommend
Very easy to join up.
Product Review
Good cause and rated well as an insurer.
Service Review
Very easy to join up.
User friendly portal and good cover for my pet
Service Review
User friendly portal and good cover for my pet
The guy who spent an hour on the phone with me explaining every little detail and question i had, absolutely fabulous....
Product Review
He explained all the little differences in each cover, made it an easy decision to make. Explained how I can change it if necessary with no cost or fee. Love it.
Service Review
The guy who spent an hour on the phone with me explaining every little detail and question I had, absolutely fabulous. He had no time limit, there was no pressure to make a decision, and said there were multiple ways around different covers for both cats. He is very easy to connect to and laugh with - definitely an asset to your team. Thank you so much.
Great customer service
Service Review
The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the process of choosing a plan for my dog and circumstances very easy.
Service Review
Awesome service
Service Review
They called very quickly, were friendly, and explained everything well.
Quote discrepancy
Service Review
Quote provided was not the same amount on what the policy started. Policy started the next day after receiving the quote
Service Review
Quick and easy
Excellent, helpful & very informative.
Service Review
The lady I spoke with after requesting a Call Back phoned within 5 minutes which I was very impressed with. She was extremely polite & helpful & allowed me to make a informed decision about which policies to take out for my 2 cats. 5*
SPCA Pet Insurance
Product Review
3 options is a little too narrow. It would be nice if there is an option with lesser amount of excess.
SPCA Pet Insurance
Product Review
Fantastic explanation and package offerings
SPCA Pet Insurance
Product Review
Offered more option that others we looked at. Fair price.
SPCA Pet Insurance
Product Review
Call contact center which was easy but have been unable to receive my 3 months free insurance. Massive disconnect between the two parties
SPCA Pet Insurance
Product Review
The package on offer for insurance for my pet seems quite good
SPCA Pet Insurance
Product Review
Most importantly, they insure cats 10 and over, which helps in adopting older cats. That said, it isn’t cheap, which I understand for the age of cat. The cover gives me peace of mind.