SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 659595587 customer reviews.
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I really only wanted a quote and i ended up having purchased a policy. the woman i spoke to was very nice and the...
Product Review
The policy was OK - it was clearly explained- but upon reflection I realised that it wasn't what I wanted.
Service Review
I really only wanted a quote and I ended up having purchased a policy. The woman I spoke to was very nice and the conversation very quickly moved from "getting a quote" to "purchasing a policy"
I called the customer service line for a quote and more information then all of a sudden it felt like i was coerced to...
Product Review
Good range of services but could be better for the amount.
Service Review
I called the customer service line for a quote and more information then all of a sudden it felt like I was coerced to sign up by using terms like “part of your premium is donated to SPCA” and “there’s a cool down period as well if you decide not to continue”. I ended up signing up for my dogs and then had to call back the same day to cancel because I felt that I couldn’t say no. Please next time just listen to your customers when calling in for information only and not to sign up.
The customer service was helpful and was able to help me with any queries i had.
Product Review
I will be in a position to give my opinion about my purchase once we have had experience of making claims in the future. At the moment, for what our policy offers, I am very happy.
Service Review
The customer service was helpful and was able to help me with any queries I had.
Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome...
Product Review
Cheaper than i expected.very happy with out come
Service Review
Very fast comunication.explained everythink so i could understand clearly.very cheap rates for my pet.awesome service.would reccomend to anyone.
Very helpful, kind and patient. knowledgeable about the product and made the decision to purchase easy. a quick and...
Product Review
Haven’t used it yet, so I can’t really say much about the product. I like that some of the money spent on the insurance goes back to support SPCA.
Service Review
Very helpful, kind and patient. Knowledgeable about the product and made the decision to purchase easy. A quick and prompt process too - the representative was great!
Everything was easy except the date section. day / month / year would have been easier.
Product Review
The price was good and the infomation read well.
Service Review
Everything was easy except the date section. Day / month / year would have been easier.
Very good
Service Review
Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.
Great to deal with, even though he was an Aussie, lol.
Service Review
Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.
Clear instructions and all my questions answered
Service Review
The receptionist was clear with all aspects of the policy. Given I have an older dog I still wanted the best for her and me.
Service Review
Quick response. Explained everything that I needed to know very well. I am very happy with the service I received.
Service Review
Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance cover for my pet.
Very pleased with the service
Service Review
Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.
SPCA Pet Insurance
Product Review
This is our first time purchasing pet insurance, we were very happy with the cover offered in each category
SPCA Pet Insurance
Product Review
Great deal with getting three months free for being an SPCA adopter.
SPCA Pet Insurance
Product Review
It gives me the health care cover for Millie I need as she gets older. Her care is very important to me, I want to be able to offer her access to regular vet clinic care if she needs it and particularly if unexpected issues arise
SPCA Pet Insurance
Product Review
Cheap understable and what I wanted
SPCA Pet Insurance
Product Review
I would lose current benefits and will be phoning at 8am or shortly thereafter to push back the start date. His last scale and polish in AKL was $215.00. I am not prepared to lose that advantage. His birthdate was not considered adequately. Cost of annual check? Prepared to lose the policy if a push-back of start date is unacceptable. In which case, I regret this use of my time when I had merely shown interest. I like to take my time.
SPCA Pet Insurance
Product Review
Overall, seems like great value for money! Competitive policy compared to others. Wasn't a hard decision.