SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 659595587 customer reviews.
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Very helpful, kind and patient. knowledgeable about the product and made the decision to purchase easy. a quick and...
Product Review
Haven’t used it yet, so I can’t really say much about the product. I like that some of the money spent on the insurance goes back to support SPCA.
Service Review
Very helpful, kind and patient. Knowledgeable about the product and made the decision to purchase easy. A quick and prompt process too - the representative was great!
Everything was easy except the date section. day / month / year would have been easier.
Product Review
The price was good and the infomation read well.
Service Review
Everything was easy except the date section. Day / month / year would have been easier.
Very easy to understand, easy to chose the plan and quick.
Product Review
Affordable plans and pretty easy to know what's in.
Service Review
Very easy to understand, easy to chose the plan and quick.
Great service and excellent support that you have provided thank you very much
Product Review
Great service. It was great to deal with the team.
Service Review
Great service and excellent support that you have provided Thank you very much
The communication from the young lady was excellent and quite thorough
Product Review
Not sure we have only just signed up so we have not required to use the insurance. One complaint is, we have signed up but continually receiving promotional email, quite annoying when you already have our business.
Service Review
The communication from the young lady was excellent and quite thorough
Have yet to receive my policy
Product Review
Have yet to revive the policy
Service Review
Have yet to receive my policy
Service Review
Really appreciated the informative discussion and felt really pleased with my final decision and option for insurance cover for my pet.
Very pleased with the service
Service Review
Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.
Should look at improving the initial online sign up processes.
Service Review
Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.
Fantastic team, great insurance policy and your insurance helps the SPCA
Service Review
It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.
Service Review
I just did the online system and it was smooth and easy to use
Great process ordering online
Service Review
Great process to organise online. Really simple terms laid out clearly to help compare products. Fast and easy process overall, so impressed so far
SPCA Pet Insurance
Product Review
I would lose current benefits and will be phoning at 8am or shortly thereafter to push back the start date. His last scale and polish in AKL was $215.00. I am not prepared to lose that advantage. His birthdate was not considered adequately. Cost of annual check? Prepared to lose the policy if a push-back of start date is unacceptable. In which case, I regret this use of my time when I had merely shown interest. I like to take my time.
SPCA Pet Insurance
Product Review
Overall, seems like great value for money! Competitive policy compared to others. Wasn't a hard decision.
SPCA Pet Insurance
Product Review
good work. and always helps with animals
SPCA Pet Insurance
Product Review
The insurance is a little costlier but cost covers the basic needs for our pet. Overall the purchase experience was good.
SPCA Pet Insurance
Product Review
I didn't shop around as I am a strong supporter of the SPCA!!!!
SPCA Pet Insurance
Product Review
It has everything that I needed