SPCA Pet Insurance Reviews
929290% of our customers are pleased with our products and services out of 729645657 customer reviews.
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Rated /5 from 729645657 Reviews
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Really helpful and friendly
Product Review
Hard to tell yet whether it was a good purchase
Service Review
Really helpful and friendly
Great service from damon. would throughly recommend
Product Review
Really good competitive rate
Service Review
Great service from Damon. Would throughly recommend
Great service prompt efficient and effective
Product Review
Happy my pets fully covered
Service Review
Great service prompt efficient and effective
Was supposed to be 10 minutes but ended up being over 30. i'm not usually easily frustrated, but this was pretty...
Service Review
Was supposed to be 10 minutes but ended up being over 30. I'm not usually easily frustrated, but this was pretty excruciating. I could have done the same thing in 4 minutes online.
Very easy to use the website - options great. thanks you
Product Review
Ideal for me as a pensioner
Service Review
Very easy to use the website - options great. Thanks you
Prompt reply to my inquiry, it was within minutes!! chat on phone was very helpful and charli (i apologize if i spelt...
Product Review
I checked most of the other pet insurance companies to see what they could offer me but SPCA was the best value for money for what I get in cover for my dog.
Service Review
Prompt reply to my inquiry, it was within minutes!! Chat on phone was very helpful and Charli (I apologize if I spelt her name incorrectly), was so patient and full of helpful information. She was able to answer all my questions. I asked for a call back and that came at the time requested. So from that call back I was able to make the decision to take on the insurance.
Service Review
I am sorry, there was too much information repeated over. I have not made up my mind to definitely take up the insurance until I have read through all the information.
Excellent experience thanks to Madison
Service Review
Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy
Excellence
Service Review
Excellent service from your calling team. Very informative and helpful
Robyn deserves a raise
Service Review
Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.
Service Review
Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.
Wonderful and personalised customer service - absolutely wonderful!
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
SPCA Pet Insurance
Product Review
Affordable plans and pretty easy to know what's in.
SPCA Pet Insurance
Product Review
Great service. It was great to deal with the team.
SPCA Pet Insurance
Product Review
Not sure we have only just signed up so we have not required to use the insurance. One complaint is, we have signed up but continually receiving promotional email, quite annoying when you already have our business.
SPCA Pet Insurance
Product Review
Have yet to revive the policy
SPCA Pet Insurance
Product Review
Really pleased with what is peovided
SPCA Pet Insurance
Product Review
I cancelled. As I suspected Pd would cover patella issues