Rated 4.64.64.5/5 from 643585571 Reviews

Read what our customers are saying

Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence...

Trusted Customer - 3 years ago

Product Review

So far based on our needs the product should meet our needs

Service Review

Madison in the contact centre was excellent and very professional and answered all my questions and gave me confidence in progressing with the policy

Rated: 5 out of 5

Excellent service from your calling team. very informative and helpful

Kyra Grech - 3 years ago

Product Review

Exactlt what I'm after ...

Service Review

Excellent service from your calling team. Very informative and helpful

Rated: 5 out of 5

Robyn was absolutely fabulous to deal with and really explained everything to me. was amazing at calling me back and...

Hazel Mccaughan - 3 years ago

Product Review

Awesome experience so far

Service Review

Robyn was absolutely fabulous to deal with and really explained everything to me. Was amazing at calling me back and just an awesome person to deal with and definitely helped lock in my decision to choose SPCA to insure my cat, Kimiko. So far I am happy with the service extremely easy to sign upamd I love the fact that helping my girl helps the others at the SPCA.

Rated: 5 out of 5

Answered all my queries and concerns. i am confident i've chosen the right policy for my new adopted dog. i had an...

Trusted Customer - 3 years ago

Product Review

I don't pay an excess when I make a claim.

Service Review

Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.

Rated: 4.5 out of 5

The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...

Mahia - 3 years ago

Service Review

The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏

Rated: 5 out of 5

Yes, i would most certainly have them insure with you. i am a member and also adopted jess from you people. one...

Patricia Gray - 3 years ago

Product Review

I was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.

Service Review

YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.

Rated: 5 out of 5
Shaun Driscoll - 3 years ago

Service Review

Very easy and quick

Rated: 5 out of 5

Perfect fit

Trusted Customer - 3 years ago

Service Review

Fantastic, had already tried Southern Cross Pet Insurance and then AA Pet Insurance, finally found SPCA and they offered the best coverage with the best price. I got the Big Stuff coverage and am happy to be with the SPCA as I donate to them anyway. Feels like the perfect fit!!!

Rated: 5 out of 5

A big thumb up of Thank 👍🏻

Maryanne Rapana - 3 years ago

Service Review

Omg, I was in a difficult situation where I had many cat’s and the pleasure of having them in my life has a big impact especially during my health issues but the vet bills was my biggest problem and someone mentioned that SPCA Pet Insurance might be the answer to my problem and since I contributed donation to SPCA when I could and thought why not and never in a million years that I was accepted. Now I can truly relax and be at ease. Thank you so much 💕

Rated: 5 out of 5

Excelent service

Jaye Andrade - 3 years ago

Service Review

Loved that my initial enquiry was followed up the following day with a phone call.

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

Prompt and helpful. Rang me off their own bat after I failed to complete my application for insurance.

Rated: 5 out of 5

Made the whole process Easy

Trusted Customer - 3 years ago

Service Review

Great customer service, very personable, Made the whole sign up process really easy, great to be able to talk to an actual person.

Rated: 5 out of 5

SPCA Pet Insurance

Julie Woods - 3 years ago

Product Review

Reasonable price and good cover.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

I was able to insure my older cat and the service was excellent. I also liked the option they have of insuring older animals.

Rated: 5 out of 5

SPCA Pet Insurance

Nadia Cairns - 3 years ago

Product Review

Option that suits my personal situation

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

I am hoping the policy will be worth the money, until I make a claim I won't know if the rate should be better or worse.

Rated: 4 out of 5

SPCA Pet Insurance

Talei Williams - 3 years ago

Product Review

V good service , throughout

Rated: 5 out of 5

SPCA Pet Insurance

Patricia West - 3 years ago

Product Review

As I said above but other than that I think Charlie. Was so helpful

Rated: 4 out of 5

Get covered in minutes

Start protecting your pet in just a few minutes by getting a quick quote now.