Rated /5 from 761665689 Reviews
Read what our customers are saying
Very friendly, helpful and clear on what he was selling me. he was great to chat with, and accommodating to when i...
Product Review
Insurance cover sounds great! Wish we knew about this for our first dog, such a great idea with the cost of vet bills!
Service Review
Very friendly, helpful and clear on what he was selling me. He was great to chat with, and accommodating to when I could talk (rung back at a time that worked for me) and even when I went to a dead spot for reception in our house, he got back to me straight away. Happy with the type of insurance we have purchased
Awesum, he explained the process with a example & it was a little easier 2 understand the policies.
Product Review
My pets r worth the insurance & the gentleman( 4got his name) were very helpful throughout the process.
Service Review
Awesum, he explained the process with a example & it was a little easier 2 understand the policies.
The website was clear and concise on instructions and being informative. the follow up phone calls in regards to...
Product Review
The policy was clear and easy to read. The price is affordable and flexible.
Service Review
The website was clear and concise on instructions and being informative. The follow up phone calls in regards to policies, etc., were thorough with explanation.
The call centre was very efficient at doing their job. the service representative was friendly, spoke very clearly...
Product Review
Great plan for my dog and circumstances. Other insurance companies don't insure dogs over the age of 7.
Service Review
The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the process of choosing a plan for my dog and circumstances very easy.
Awesome service
Service Review
Awesome service
They called very quickly, were friendly, and explained everything well.
Product Review
I haven’t had to use the product yet, but it seems to suit my needs. Would have liked a no co-pay option
Service Review
They called very quickly, were friendly, and explained everything well.
Service Review
Yes I would recommend SPCA PET insurance to my friends it was so easy todo and I am glad some money goes back to the spca
Service Review
I find myself recently qualifying for dental service, having taken out current policy only in April. I acquired Chester inly in Feb. 2022. Poorly timed- I also have an annual check to be done this month. All done, far too quickly for my liking,
Great customer service - insurance by animal lovers for animal lovers.
Service Review
The call back service to review my insurance quote was really helpful, the staff were super nice and clearly animal lovers themselves.
Service Review
It covered everything I needed for Maisie's health issues if and when they arise
Reasonable price, no excess for everyday cover.
Service Review
Like the no excess and multi dog discount. Would like to see more promotional deals i.e. deals to switch from another insurer or waived wait period if animal has been insured for 1 year plus.
Service Review
Very helpful and made me confident I had made the right choice.
SPCA Pet Insurance
Product Review
I love the fact some of the money goes towards helping the SPCA
SPCA Pet Insurance
Product Review
Super easy! Hoping the claim side of the house is just as easy as signing up to SPCA insurance.
SPCA Pet Insurance
Product Review
Belle and I are most appreciative
SPCA Pet Insurance
Product Review
Quite a comprehensive cover, plus a 3 months free on premium. Fortnightly payment is reasonable and within the budget as well. Pretty good deal ..
SPCA Pet Insurance
Product Review
good, always contact the customer
SPCA Pet Insurance
Product Review
As above, how is this question different to the first question? Do you mean the actual paying part of the exercise? It's value for money? That's what I mean by user testing.