Rated 4.64.64.5/5 from 798686725 Reviews

Read what our customers are saying

Fantastic customer service - very knowledgeable and talked me through each product offer and able to answer all my...

Karen - 3 years ago

Product Review

Excellent options for the 3 types of pet insurance options available offered. And all 3 were great value.

Service Review

Fantastic customer service - very knowledgeable and talked me through each product offer and able to answer all my questions. Each of the 3 pet insurance options were fantastic value and I was able to pick one that best met my pets needs. I felt like a very valued customer.

Rated: 5 out of 5

Call back person delightful

Trusted Customer - 3 years ago

Product Review

Haven’t used it so can’t rate it as yet

Service Review

Call back person delightful

Rated: 4 out of 5

Tristan was extremely helpful and patient. also very positive and empathetic.

Siegfried Gorczynski - 3 years ago

Product Review

I am a big supporter of SPCA and their policies provide excellent coverage.

Service Review

Tristan was extremely helpful and patient. Also very positive and empathetic.

Rated: 5 out of 5

He was absolutely amazing, understanding to my needs, respectful and helpful, thorough and professional totally...

Trusted Customer - 3 years ago

Product Review

It suited my circumstances and the future needs of my animals cost is within my budget

Service Review

He was absolutely amazing, understanding to my needs, respectful and helpful, thorough and professional totally excellent service by far

Rated: 5 out of 5

She was very lovely, thorough and had great customer rapport. she explained it all and double check i knew what i was...

Victoria Nichols - 3 years ago

Product Review

Well suited to my needs and was right for my budget

Service Review

She was very lovely, thorough and had great customer rapport. She explained it all and double check I knew what I was buying was the right package deal

Rated: 5 out of 5

Very efficient and easy to arrange. gives me peace of mind to know that any major vet bills are mostly covered.

Trusted Customer - 3 years ago

Service Review

Very efficient and easy to arrange. Gives me peace of mind to know that any major vet bills are mostly covered.

Rated: 5 out of 5
Swampy Wilkinson - 4 years ago

Service Review

The customer service was great well explained. Helpful and friendly

Rated: 5 out of 5
Alana Dempsey - 4 years ago

Service Review

I Cancelled it and they have been charging me for months, the lady when I called to cancel was very reluctant and apparently didn't cancel, I repeated roughly 5x I AM RINGING TO CANCEL, I have the call history and a witness who heard me cancel. Rip off ******** I'M FURIOUS, please contact me ASAP, as you advise that phone calls are recorded, so you now owe ME money. CANCEL IT

Rated: 1 out of 5
Debbie - 4 years ago

Service Review

Easy to apply and quick to reply. Yes i would recommend to friends an family

Rated: 5 out of 5

Had the knowledge but not the empathy

Trusted Customer - 4 years ago

Service Review

Well explained however the person over the phone was quite pushy. For someone who is inexperienced and reserved the approach felt demanding. While it is a good thing to close a sale they could approach it with a kinder heart.

Rated: 3 out of 5
Trusted Customer - 4 years ago

Service Review

The form asks for details such as a date of birth, that animals adopted from the SPCA simply may not have. "Not known" should be an optional answer.

Rated: 3 out of 5

SPCA Pet Insurance

Trusted Customer - 4 years ago

Service Review

I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Good value, good excess and good annual pay out. I was very happy with the policy.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

The product seems great but we only purchased last week so haven't had a chance to use it.

Rated: 4 out of 5

SPCA Pet Insurance

Ajit Surjupersad - 3 years ago

Product Review

More value and cheaper than others

Rated: 5 out of 5

SPCA Pet Insurance

Eliot Hrbek - 3 years ago

Product Review

IT SUCKED! JUST MORE THAN

Rated: 1 out of 5

SPCA Pet Insurance

Louise Grigg - 3 years ago

Product Review

Worth the fortnightly payment for our new dog to our family for the first time.

Rated: 5 out of 5

SPCA Pet Insurance

Susan Howard - 3 years ago

Product Review

Reasonable price for cover chosen.

Rated: 5 out of 5

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