Rated 4.64.64.5/5 from 643585571 Reviews

Read what our customers are saying

Really good , helpfully service very knowledgeable and very persistent even when i didn't answer my phone! haha, and i...

Cameron Wilson - 3 years ago

Product Review

Very suitable for what we need, and has very flexible options as well

Service Review

Really good , helpfully service very knowledgeable and very persistent even when I didn't answer my phone! Haha, and I dealt with Mitch who is a really good guy and deserves a pay rise very good at what he does made it very easy to understand the policy's.

Rated: 5 out of 5

Initial login process slow and clunky. had to wait 2 hrs before confirmation/verification email arrived, then the link...

Trusted Customer - 3 years ago

Product Review

Great overall coverage and pricing.

Service Review

Initial login process slow and clunky. Had to wait 2 hrs before confirmation/verification email arrived, then the link failed. Security question choices very limited. Recommend that you allow the customer to add a question if the listed choices not adequate. Good initial phone contact by representative once internet quote requested. However, they were unable to see that we had already completed the agreement and had accepted conditions etc.

Rated: 3.5 out of 5

It had been about 10mins after i had completed a free quote for insurance of my two cats and i received a phone call...

Lexi Cuthbertson - 3 years ago

Product Review

It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.

Service Review

It had been about 10mins after I had completed a free quote for insurance of my two cats and I received a phone call from the lovely Charlie. She was incredibly helpful and it was so nice to speak to her about the pros and cons of the 3 different insurance packages. I felt I could ask all the appropriate questions needed and never felt like I had to sign up right then and there. Although after speaking with Charlie I did sign up to one of the choices. Knowing I had 10 days to pay for the insurance felt very reasonable. It also gave me the chance to talk it through with my husband before making a final decision. We had the opportunity to cancel the policy before we even started paying. The best part of insuring with the SPCA is that it doesn’t just cover your fur baby, it also helps the amazing work of the SPCA too. We have encountered the SPCA before, for the welfare of some animals we were concerned about that were on our property but we didn’t own. The SPCA were fantastic at communicating and keeping in touch with us and the outcome was well thought out and what we expected of the SPCA. It’s nice knowing we are helping this incredible organisation too. And of the 4 different company quotes I got the SPCA was the most suitable and very competitive prices.

Rated: 5 out of 5

I just did the online system and it was smooth and easy to use

Trusted Customer - 3 years ago

Product Review

I’m not clear what you mean by this question. I have registered with insurance, I haven’t used it yet.

Service Review

I just did the online system and it was smooth and easy to use

Rated: 4.5 out of 5

Great process to organise online. really simple terms laid out clearly to help compare products. fast and easy...

Trusted Customer - 3 years ago

Product Review

Great process online simple and clearly laid out. Fast to order and competitive prices for the product offered in comparison to other companies, plus like to support the work of the SPCA

Service Review

Great process to organise online. Really simple terms laid out clearly to help compare products. Fast and easy process overall, so impressed so far

Rated: 5 out of 5

Victor was very polite ad thorough

Trusted Customer - 3 years ago

Product Review

Not sure yet cause I have not had to use it

Service Review

Victor was very polite ad thorough

Rated: 3.5 out of 5

Clear to understand

Trusted Customer - 3 years ago

Service Review

Very easy online system

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

The representative was very helpful, not pushy at all. Listened to me and helped find the best option for my budget and needs.

Rated: 5 out of 5

Extremely helpful

Trusted Customer - 3 years ago

Service Review

Very friendly and very helpful agent. Understood my questions and answered them clearly.

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

I found their website easy to navigate, and the wording was clear and concise. I feel confident that my pet is safely covered now.

Rated: 5 out of 5

I canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady

Trusted Customer - 3 years ago

Service Review

I canceled the policies but i wanted to insure 1 dog instead 2 dogs thelady

Rated: 1 out of 5

Great call team

Bayley Baxter-Kirby - 3 years ago

Service Review

The wonderful lady that called me was thorough and understanding

Rated: 5 out of 5

SPCA Pet Insurance

Kelvin Howell - 3 years ago

Product Review

We looked at several other providers and found for what we wanted it was a fair price

Rated: 5 out of 5

SPCA Pet Insurance

Rachel Tanielu - 3 years ago

Product Review

Got a good deal and worth it

Rated: 5 out of 5

SPCA Pet Insurance

Maryanne Rapana - 3 years ago

Product Review

Thank you so much for accepting my application online for now I can get my older cat get the medical care she needed and helping me with my 7 other fur babies 😊

Rated: 5 out of 5

SPCA Pet Insurance

Jaye Andrade - 3 years ago

Product Review

Very easy to understand..

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Could be cheaper, but I'm only after the 3 free months.

Rated: 3 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

All questions were answered and had great knowledge of the products

Rated: 5 out of 5

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