Rated /5 from 798686725 Reviews
Read what our customers are saying
Fantastic customer service - very knowledgeable and talked me through each product offer and able to answer all my...
Product Review
Excellent options for the 3 types of pet insurance options available offered. And all 3 were great value.
Service Review
Fantastic customer service - very knowledgeable and talked me through each product offer and able to answer all my questions. Each of the 3 pet insurance options were fantastic value and I was able to pick one that best met my pets needs. I felt like a very valued customer.
Call back person delightful
Product Review
Haven’t used it so can’t rate it as yet
Service Review
Call back person delightful
Tristan was extremely helpful and patient. also very positive and empathetic.
Product Review
I am a big supporter of SPCA and their policies provide excellent coverage.
Service Review
Tristan was extremely helpful and patient. Also very positive and empathetic.
He was absolutely amazing, understanding to my needs, respectful and helpful, thorough and professional totally...
Product Review
It suited my circumstances and the future needs of my animals cost is within my budget
Service Review
He was absolutely amazing, understanding to my needs, respectful and helpful, thorough and professional totally excellent service by far
She was very lovely, thorough and had great customer rapport. she explained it all and double check i knew what i was...
Product Review
Well suited to my needs and was right for my budget
Service Review
She was very lovely, thorough and had great customer rapport. She explained it all and double check I knew what I was buying was the right package deal
Very efficient and easy to arrange. gives me peace of mind to know that any major vet bills are mostly covered.
Service Review
Very efficient and easy to arrange. Gives me peace of mind to know that any major vet bills are mostly covered.
Service Review
The customer service was great well explained. Helpful and friendly
Service Review
I Cancelled it and they have been charging me for months, the lady when I called to cancel was very reluctant and apparently didn't cancel, I repeated roughly 5x I AM RINGING TO CANCEL, I have the call history and a witness who heard me cancel. Rip off ******** I'M FURIOUS, please contact me ASAP, as you advise that phone calls are recorded, so you now owe ME money. CANCEL IT
Service Review
Easy to apply and quick to reply. Yes i would recommend to friends an family
Had the knowledge but not the empathy
Service Review
Well explained however the person over the phone was quite pushy. For someone who is inexperienced and reserved the approach felt demanding. While it is a good thing to close a sale they could approach it with a kinder heart.
Service Review
The form asks for details such as a date of birth, that animals adopted from the SPCA simply may not have. "Not known" should be an optional answer.
SPCA Pet Insurance
Service Review
I think it would have taken me much less time to look into each tier of insurance myself, online. The call was 30 minutes to explain everything and read through all disclaimers in full.
SPCA Pet Insurance
Product Review
Good value, good excess and good annual pay out. I was very happy with the policy.
SPCA Pet Insurance
Product Review
The product seems great but we only purchased last week so haven't had a chance to use it.
SPCA Pet Insurance
Product Review
More value and cheaper than others
SPCA Pet Insurance
Product Review
IT SUCKED! JUST MORE THAN
SPCA Pet Insurance
Product Review
Worth the fortnightly payment for our new dog to our family for the first time.
SPCA Pet Insurance
Product Review
Reasonable price for cover chosen.