Rated 4.64.64.5/5 from 659595587 Reviews

Read what our customers are saying

Answered all my queries and concerns. i am confident i've chosen the right policy for my new adopted dog. i had an...

Trusted Customer - 3 years ago

Product Review

I don't pay an excess when I make a claim.

Service Review

Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.

Rated: 4.5 out of 5

The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...

Mahia - 3 years ago

Service Review

The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏

Rated: 5 out of 5

Yes, i would most certainly have them insure with you. i am a member and also adopted jess from you people. one...

Patricia Gray - 3 years ago

Product Review

I was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.

Service Review

YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.

Rated: 5 out of 5

Excellent communication and friendly staff, answered all the questions i had and sent quotes for the packages available...

Paula Tupe - 3 years ago

Product Review

Quick and easy to complete with everything being done over the phone and all the insurance details emailed.

Service Review

Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.

Rated: 5 out of 5

Everything was explained and options offered through the phone conversation, and the fact i’m helping others through...

Trusted Customer - 3 years ago

Product Review

My furry friend is very important to me and healthy living is very important and help when sick top priority for him and myself

Service Review

Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.

Rated: 4 out of 5

Not pushy, but persistent. i have had a very busy week and you rep had to call me back 4 times.

Glenda Withington - 3 years ago

Service Review

Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.

Rated: 5 out of 5
Gavin Hesqua - 3 years ago

Service Review

Very patient and detailed explanation

Rated: 5 out of 5

Pain-free and Competitive Pricing

Trusted Customer - 3 years ago

Service Review

Quick and easy. Very clearly stated options and payments are very affordable and competitive against other company’s insurance options.

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

Very professional and good in communicating details of policies and options. Promt esponse to emails and return calls.

Rated: 5 out of 5

Clear to understand

Trusted Customer - 3 years ago

Service Review

Very easy online system

Rated: 5 out of 5
Trusted Customer - 3 years ago

Service Review

The representative was very helpful, not pushy at all. Listened to me and helped find the best option for my budget and needs.

Rated: 5 out of 5

Extremely helpful

Trusted Customer - 3 years ago

Service Review

Very friendly and very helpful agent. Understood my questions and answered them clearly.

Rated: 5 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

I am hoping the policy will be worth the money, until I make a claim I won't know if the rate should be better or worse.

Rated: 4 out of 5

SPCA Pet Insurance

Talei Williams - 3 years ago

Product Review

V good service , throughout

Rated: 5 out of 5

SPCA Pet Insurance

Patricia West - 3 years ago

Product Review

As I said above but other than that I think Charlie. Was so helpful

Rated: 4 out of 5

SPCA Pet Insurance

Trusted Customer - 3 years ago

Product Review

Great service from knowledgeable staff member

Rated: 5 out of 5

SPCA Pet Insurance

Leonie Auld - 3 years ago

Product Review

SPCA best plans, prices and communication around. I have peace of mind to look after Turbo and to not avoid going to the vet due to cost. I also know some of my premium go to the SPCA to help other animals in need.

Rated: 5 out of 5

SPCA Pet Insurance

Linda MCCONE - 3 years ago

Product Review

I think it’s a bit Too early to say really.

Rated: 4 out of 5

Get covered in minutes

Start protecting your pet in just a few minutes by getting a quick quote now.