Rated /5 from 659595587 Reviews
Read what our customers are saying
Answered all my queries and concerns. i am confident i've chosen the right policy for my new adopted dog. i had an...
Product Review
I don't pay an excess when I make a claim.
Service Review
Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.
The service gent from the contact centre is how i would personify magnificent service. he spoke to me with such...
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
Yes, i would most certainly have them insure with you. i am a member and also adopted jess from you people. one...
Product Review
I was very impressed. It makes me feel safe should anything happen to her. Jess is the boss and I have t do as I am told.
Service Review
YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.
Excellent communication and friendly staff, answered all the questions i had and sent quotes for the packages available...
Product Review
Quick and easy to complete with everything being done over the phone and all the insurance details emailed.
Service Review
Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.
Everything was explained and options offered through the phone conversation, and the fact i’m helping others through...
Product Review
My furry friend is very important to me and healthy living is very important and help when sick top priority for him and myself
Service Review
Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.
Not pushy, but persistent. i have had a very busy week and you rep had to call me back 4 times.
Service Review
Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.
Service Review
Very patient and detailed explanation
Pain-free and Competitive Pricing
Service Review
Quick and easy. Very clearly stated options and payments are very affordable and competitive against other company’s insurance options.
Service Review
Very professional and good in communicating details of policies and options. Promt esponse to emails and return calls.
Clear to understand
Service Review
Very easy online system
Service Review
The representative was very helpful, not pushy at all. Listened to me and helped find the best option for my budget and needs.
Extremely helpful
Service Review
Very friendly and very helpful agent. Understood my questions and answered them clearly.
SPCA Pet Insurance
Product Review
I am hoping the policy will be worth the money, until I make a claim I won't know if the rate should be better or worse.
SPCA Pet Insurance
Product Review
V good service , throughout
SPCA Pet Insurance
Product Review
As I said above but other than that I think Charlie. Was so helpful
SPCA Pet Insurance
Product Review
Great service from knowledgeable staff member
SPCA Pet Insurance
Product Review
SPCA best plans, prices and communication around. I have peace of mind to look after Turbo and to not avoid going to the vet due to cost. I also know some of my premium go to the SPCA to help other animals in need.
SPCA Pet Insurance
Product Review
I think it’s a bit Too early to say really.