SPCA Pet Insurance Reviews
929292% of our customers are pleased with our products and services out of 761665689 customer reviews.
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Rated /5 from 761665689 Reviews
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Really easy to insure. took a very short time to set up.
Product Review
Happy with it. Hopefully we never have to use it but know it's there if we need it.
Service Review
Really easy to insure. Took a very short time to set up.
Spca, don't like helping people when they really need it. i took pet insurance out with them on 21st february 2023, but...
Product Review
Same as what I have previously said. SPCA are incompetent.
Service Review
SPCA, don't like helping people when they really need it. I took pet insurance out with them on 21st February 2023, but after thing about it, I cancelled it on 22nd February 2023. I was told that NO PAYMENT would come out of my account ,it was due out on 6th March, surprise surprise when I got home the payment had come out. NOW I HAVE TO WAIT 7-10 BUSINESS DAYS TO GET MY MONEY BACK. All because they couldn't do their job properly.
Charley was very good at explaining everything about the pet insurance i've taken out.
Service Review
Charley was very good at explaining everything about the pet insurance I've taken out.
Rob was very patient and helpful when i asked him to call me back he did. great!
Product Review
Clear and plenty of options
Service Review
Rob was very patient and helpful When I asked him to call me back he did. Great!
Mostly because you had all of the insurance in the package, including illness. so many companies do not offer that for...
Product Review
As above, the insurance covers all necessary areas of health for my cat. I found other insurance in just did not.
Service Review
Mostly because you had all of the insurance in the package, including illness. So many companies do not offer that for older cats, which is ridiculous. Easy to compare plans and no exactly what you are getting too.
Great customer service. friendly and really cared about getting to know my pet. everything was explained clearly and...
Product Review
Care will be sufficient for my pet. I am satisfied with my purchase, it is affordable
Service Review
Great customer service. Friendly and really cared about getting to know my pet. Everything was explained clearly and throughly
Service Review
Answered all my queries and concerns. I am confident I've chosen the right policy for my new adopted dog. I had an awful experience with my previous adopted dog which set me back $7,000 after having him 8 months. "She'll be alright" doesn't always apply with pets.
Wonderful and personalised customer service - absolutely wonderful!
Service Review
The service gent from the contact centre is how I would personify magnificent service. He spoke to me with such sincerety (apologies I lost my paper with his name). Yes his job was to sign up I and our fur ball Ms Skootzy Belles but the man took time to understand our needs without forcing a quick sale. We even chatted about how my family adopted Ms Skootzy Belles from an unideal living situation. And the man even took time to chat to me about my line of work. This man needs to be acknowledged for his kindness, professionlism, a wonderful representative for SPCA pet insurance services. It is customer service that wins me over and because of this wonderful service I was happy to become a new customer. I will also recommend this service to my friends and whanau. 11/10 marks 👏
Service Review
YES, I would most certainly have them insure with you. I am a member and also adopted Jess from you people. One thing that upsets me is when you send out your letters and there is a terribly badly hurt animal picture on the letter.
Service Review
Excellent communication and friendly staff, answered all the questions I had and sent quotes for the packages available giving me time to review them with a follow up call.
Very good
Service Review
Everything was explained and options offered through the phone conversation, and the fact I’m helping others through spca makes it more worth while.
Great to deal with, even though he was an Aussie, lol.
Service Review
Not pushy, but persistent. I have had a very busy week and you rep had to call me back 4 times.
SPCA Pet Insurance
Product Review
Product was explained comprehensively and it fits with our requirements and budget
SPCA Pet Insurance
Product Review
The call back was quick and the details where easy to understand. First rate service
SPCA Pet Insurance
Product Review
The policy was OK - it was clearly explained- but upon reflection I realised that it wasn't what I wanted.
SPCA Pet Insurance
Product Review
Good range of services but could be better for the amount.
SPCA Pet Insurance
Product Review
I will be in a position to give my opinion about my purchase once we have had experience of making claims in the future. At the moment, for what our policy offers, I am very happy.
SPCA Pet Insurance
Product Review
Cheaper than i expected.very happy with out come